Canon Pixma Mx492 User Guide

Cannot Use the Machine on Replacing a Wireless Router or
Changing Its Settings
When you replace a wireless router, perform network setup of the machine again.
Perform network setup again with the Setup CD-ROM or perform it again according to the instructions on
our website.
If the problem is not resolved, see below.
Cannot Communicate with the Machine after Applying MAC/IP Address Filtering or Entering an Encryption
Key to the Wireless Router
When Encryption Is Enabled, Cannot Communicate with the...

When Encryption Is Enabled, Cannot Communicate with the Machine
after the Encryption Type Was Switched on the Wireless Router
If the machine cannot communicate with the computer after the encryption type of the machine was switched, make sure that encryption types for the computer and the wireless router matches that set tothe machine.
Cannot Communicate with the Machine after Applying MAC/IP Address Filtering or Entering an
Encryption Key to the Wireless Router
802
 

Printing Speed Is Slow
Check1 The machine may be printing out a large job issued from another computer.
Check2 Make sure that the radio status is good and adjust the installation positions
while monitoring the radio status with IJ Network Tool.
Monitoring Wireless Network Status
Make sure that there is no barrier or obstacle between the wireless router and the machine. Wireless communication between different rooms or floors is generally poor. The metal, concrete, or timber including the
metallic...

Ink Remaining Level Is Not Displayed on Printer Status Monitor of
the Machine
Use the printer driver with bidirectional communication.
Select  Enable bidirectional support  in the Ports sheet of the properties dialog box of the printer driver.
How to Open the Printer Driver Setup Window
804
 

Other Problems with Network
The Message Is Displayed on the Computer Screen during Setup
Packets Are Sent Steadily
Checking Information about the Network
How to Restore the Machine's Network Settings to Factory Default
805
 

The Message Is Displayed on the Computer Screen during Setup
The Enter Password Screen Is Displayed during Setup
The Screen for Setting the Encryption Is Displayed After Selecting the Wireless Router in the Search
Screen
"You are connecting the machine to the non encrypted wireless network" Is Displayed
The Enter Password Screen Is Displayed during Setup
The following screen is displayed if an administrator password is set to the machine which has already
been set up to use via a network.
Enter...

Security is not configured on the wireless router. The machine can still be used, so continue the setupprocedure to complete it.
Important
•
If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
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Packets Are Sent Steadily
While IJ Network Scanner Selector EX is enabled, it periodically transmits packets to check whether it can
communicate with the machine over the network. When using the computer in a network environment other
than the one used to set up the machine, disable IJ Network Scanner Selector EX.
To disable IJ Network Scanner Selector EX, right-click the 
 icon on the notification area on the
desktop, then select  Disable Canon IJ Network Scanner Selector EX .
808
 

Checking Information about the Network
Checking the IP Address or the MAC Address of the Machine
Checking the IP Address or the MAC Address of the Computer
Checking If the Computer and the Machine, or Computer and the Wireless Router Can Communicate
Checking the Network Setting Information
Checking the IP Address or the MAC Address of the Machine
To check the IP address or the MAC address of the machine, print out the network setting information
using the operation panel of the machine.
Printing Out...

1.Select Command Prompt  as shown below.•
In Windows 8.1 or Windows 8, select  Command Prompt from the Start screen. If  Command
Prompt  is not displayed on the  Start screen, select the  Search charm, then search for
" Command Prompt ".
•
In Windows 7, Windows Vista, or Windows XP, click  Start > All Programs  > Accessories  >
Command Prompt .
2.
Type the ping command and the IP address of the target machine or the target wireless
router, and then press the  Enter key.
ping XXX.XXX.XXX.XXX...