Canon Pixma Mx492 User Guide

Printed Paper Curls or Has Ink Blots
 Printed Paper Has Ink Blots
 Printed Paper Curls
Check1 Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2  If the intensity is set high, reduce the intensity setting and try printing again.
If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion.
•
When printing from your computer
You can confirm the intensity using the printer driver....

Paper Is Smudged/Printed Surface Is Scratched
 Paper Is Smudged
The Edges of Paper Are SmudgedPrinted Surface Is Smudged
 Printed Surface Is Scratched
Check1 Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2 Is the appropriate type of paper used? Check the followings:
•
Check to see if the paper you are printing on is suitable for your printing purpose.
Media Types You Can Use
•
When performing Borderless Printing, make sure that the paper you are using is...

•For Other Paper
If the curl on the four corners of the paper is more than 0.1 inch / 3 mm (A) in height, the paper may be
smudged or may not be fed properly. In such cases, follow the procedure described below to correct the
paper curl.1.
Roll up the paper in the opposite direction to the paper curl as shown below.
2.
Check that the paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
•
Depending on the media type, the paper may be smudged or may not be fed properly...

•To set by using your computer
Open the printer driver setup window, and in  Custom Settings in the Maintenance  sheet, select the
Prevent paper abrasion  check box, and then click  OK.
To open the printer driver setup window, see 
How to Open the Printer Driver Setup Window .
Check5
 If the intensity is set high, reduce the intensity setting and try printing again.
If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper...

When performing duplex printing, the inside of the machine may become stained with ink, causing the printout tobecome smudged.
Perform the Bottom Plate Cleaning to clean the inside of the machine.
Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Note
•
To prevent the inside of the machine from stains, set the paper size correctly.
Check10  Set the time to dry the printed surface longer.
Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented.
1....

Back of the Paper Is Smudged
Check1 Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2  Perform the Bottom Plate Cleaning to clean the inside of the machine.
Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Note
•
When performing borderless printing, duplex printing, or too much printing, the inside may become stained
with ink.
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Vertical Lines Are Printed on the Sides of the Printout
Check Is the size of the loaded paper correct?
The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have
specified.
Set the paper size correctly according to the paper you loaded.
Print Results Not Satisfactory
Note
•
The direction of the vertical line pattern may vary depending on the image data or the print setting.
•
This machine performs automatic cleaning when necessary to keep printouts clean....

Colors Are Uneven or Streaked
 Colors Are Uneven
 Colors Are Streaked
Check1 Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2 Print the Nozzle Check Pattern and perform any necessary maintenance
operations such as Print Head Cleaning.
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.Refer to 
When Printing Becomes Faint or Colors Are Incorrect  for the Nozzle Check Pattern printing, Print Head
Cleaning, and...

If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine and
perform another Print Head Deep Cleaning after 24 hours. When you turn the machine off, do not unplug it
from the power supply.•
If the problem is not resolved after performing the Print Head Deep Cleaning twice:
Ink may have run out. Replace the FINE cartridge.
Check3  Perform Print Head Alignment.
Aligning the Print Head
Note
•
If the problem is not resolved after performing the Print Head Alignment,...

Ink Is Not Ejected
Check1 When a FINE cartridge runs out of ink, replace it with a new one.
Check2 Is the FINE cartridge installed properly?
If the FINE cartridge is not installed securely, ink may not be ejected correctly.
Open the paper output cover, then remove the FINE cartridges.
Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.
When the FINE cartridge is installed properly, you hear an electric sound once.
After confirming that the FINE cartridge is...