Canon Pixma Mx492 User Guide

Cannot Scan at the Correct Size
Check Make sure that the items are placed correctly.
Placing Items (When Scanning from a Computer)
861
 

Position or Size of the Image Cannot be Detected Correctly When
Scanning from the Operation Panel
Check 1  Make sure that the items are placed correctly.
Placing Items (When Scanning from a Computer)
Check 2 Check that the settings match the item to be scanned.
If you cannot scan properly by automatically detecting the item type, specify the item type and size.
When Scanning from the Operation Panel:Refer to "Setting Items for Scanning Using the Operation Panel of the Machine" for your model from...

Item Is Placed Correctly, but the Scanned Image Is Slanted
Check When Document or  Magazine is selected for  Select Source, deselect the
Correct slanted text document  checkbox and scan the item again.
Settings (Document Scan) Dialog Box
Settings (Custom Scan) Dialog Box
863
 

Scanned Image Is Enlarged (Reduced) on the Computer Monitor
Check 1 Change the display setting in the application.
Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Note
•
You cannot reduce the image size in Paint. To reduce the display size, open the images in an application.
Check 2  Change the resolution setting in ScanGear (scanner driver) and scan again.
The higher the resolution, the larger the resulting image will be....

Software Problems
The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting
an E-mail Client
865
 

The E-mail Client You Want to Use Does Not Appear in the Screen
for Selecting an E-mail Client
Check  Check that the e-mail client's MAPI is enabled.
Refer to the e-mail client's manual for how to set MAPI.
If the problem is not solved even when MAPI is enabled, select  None (Attach Manually) in the screen for
selecting an e-mail client, then manually attach the image to the outgoing e-mail.
866
 

Problems with Faxing
Problems Sending Faxes
Problems Receiving Faxes
Cannot Send a Fax Clearly
Telephone Problems
867
 

Problems Sending Faxes
Cannot Send a Fax
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by
Entering the Numbers
Errors Often Occur When You Send a Fax
868
 

Cannot Send a Fax
Check1 Is the power turned on?
•
You cannot send faxes if the power is turned off. Press the  ON button to turn the power on.
•
If you unplugged the power cord without turning off the power (the  POWER lamp is lit), reconnecting it turns
on the power automatically.
•
If you unplugged the power cord after pressing the  ON button to turn off the power (the  POWER lamp is
off), reconnect it, then press the  ON button to turn on the power.
•
If the power was turned off due to power failure,...

Security control
Check6 Is Dial tone detect  set to ON?
Resend the fax after a while.
If you still cannot send the fax, select  OFF for Dial tone detect  in Adv. FAX settings  under Fax settings .
Adv. FAX settings
Check7
 Is the fax number registered correctly in the machine's directory?
Check the recipient's fax/telephone number, correct the fax/telephone number registered in the machine's directory, then send the document again.
Changing Registered Information
Note
•
You can check the...