Canon Pixma Mp550 User Guide

Changing the setting: 
To display the confirmation screen every time the printer usage information is sent or to
resume surveying, follow the procedure below.
1. Select Applications from the Go menu, and double-cl ick the Canon Utilities folder, then
the Inkjet Extended Survey Program folder.
2. Double-click the Canon Inkjet Printer/Scanner/Fax Exte nded Survey Program icon.
Do not display the confirmation screen when information  is sent:
If the check box is selected, the information will  be sent...

Advanced Guide > Troubleshooting > For Windows Users
For Windows Users
Printer Status Monitor Is Not Displayed
Check: Is the printer status monitor enabled? 
Make sure that Enable Status Monitor is selected on the Option menu of the printer status
monitor.
1.Open the printer properties dialog box.
Opening the Printer Properties Dialog Box (W indows)
2.
On the Maintenance sheet, click View Printer Status .
3.Select Enable Status Monitor on the Option menu if it is not selected.
If you are using Windows...

Advanced Guide > Troubleshooting > Error Message Appears on a PictBridge Compliant Device
Error Message Appears on a PictBridge Compliant Device
The following are the possible errors that may occur when printing directly from a PictBridge compliant
device and the countermeasures to clear them.
Note
This section describes errors that are indicated on Canon-b rand PictBridge compliant devices. The
error messages and operations may vary depending on  the device you are using. For errors on non
-Canon...

Advanced Guide > Troubleshooting > Cannot Print Properly from a W ireless Communication Device
Cannot Print Properly from a Wireless Communication  Device
Check: Is printing possible through Bluetooth communication?
Printing via Bluetooth Communication
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Advanced Guide > Troubleshooting > Cannot Print Properly from a Photo Index Sheet
Cannot Print Properly from a Photo Index Sheet
Failed to scan Photo Index Sheet. Is Displayed
Check: Check the following, press the OK
 button, then perform the Scan sheet
and print menu again.
Did you set Photo Index Sheet in the correct positi on and orientation on the Platen
Glass?
Are the Platen Glass and the Photo Index Sheet dirty?
Are all required circles on the Photo Index Sheet f illed in?
Note
If the filled...

If the memory card or USB flash drive is removed while printing, the stored data may be
damaged or the selected photo may not be printed as  the reading of the photo on the
memory card or USB flash drive and the printing of  the photo are simultaneous.
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Advanced Guide > Troubleshooting > Cannot Remove a Memory Card
Cannot Remove a Memory Card
Contact the service center.
Important
Never attempt to remove a memory card using a thin stick or tweezers. Doing so may damage the
machine.
Note
Exclusive adapters are required for the following memory cards. Insert these cards in the machine
with adapters attached.
miniSD Card/miniSDHC Card/microSD Card/microSDHC Ca rd/xD-Picture Card/xD-Picture Card
Type M/xD-Picture Card Type H/Memory Stick Micro/RS -MMC
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Advanced Guide > Troubleshooting > Problems with Scanning
Problems with Scanning
Scanner Does Not W ork
ScanGear (Scanner Driver) Does Not Start
Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear
Scan Quality (Image Displayed on the Monitor) Is Poor
Scanned Image Is Surrounded by Extra W hite Areas
Cannot Scan Multiple Documents at One Time
Cannot Scan Properly in Auto Scan Mode
Slow Scanning Speed
There is not enough memory. Message Is Displayed
Computer Stops Operating...

Advanced Guide > Troubleshooting > Problems with Scanning > Scanner Does Not W ork
Scanner Does Not Work
Check 1: Make sure that the machine is turned on. 
Check 2: Connect the USB cable to a different USB port on the computer.
Check 3: If the USB cable is connected to a hub, re move it from the hub
and connect it to a USB port on the computer. 
Check 4: Restart the computer.
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Advanced Guide > Troubleshooting > Problems with Scanning > ScanGear (Scanner Driver) Does Not Start
ScanGear (Scanner Driver) Does Not Start
Check 1: Make sure that the MP Drivers is installed.
If it is not installed, insert the  Setup CD-ROM
 into the computers disc drive, then select Custom
 Install
and install MP Drivers. 
Check 2: On the File menu of the application, selec t Select Source and
select the machine.
Important
Do not select the model name that includes W IA in i t.
Note
The operation may...