Canon Pixma Mp550 User Guide

Advanced Guide > Troubleshooting > Paper Jams > Paper Is Jammed in the Paper Output Slot or the Rear Tray
Paper Is Jammed in the Paper Output Slot or the Rea r Tray
Remove the paper following the procedure below.
1.Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot,
whichever is easier.
Note
If the paper tears and a piece remains inside the machine, turn the machine off, open the
Scanning Unit (Cover), and remove the paper. 
Be careful not to touch the components inside...

Advanced Guide > Troubleshooting > Paper Jams > Paper Is Jammed inside the Machine at the Transport Unit
Paper Is Jammed inside the Machine at the Transport  Unit
Remove the paper following the procedure below.
1.Detach the Rear Cover.
2.Pull the paper out slowly.
Note
Be careful not to touch the components inside the machine.
If you cannot pull the paper out, turn the machine off and turn it back on. The paper may be
ejected automatically.
3.Attach the Rear Cover.
Push the left side of the Rear Cover...

6.If any paper is sticking out of the Cassette, remove the paper, align and reload the
paper in the Cassette.
Note
W hen reloading the paper into the machine, confirm  that you are using the correct paper and
are loading it into the machine correctly.
Loading Paper / Originals
7.
Insert the Cassette into the machine again, and press the  
OK  button on the
machine. 
If you turned off the machine in step 2, all print  jobs in queue are canceled. Reprint if necessary.
If you cannot remove the paper or if...

Advanced Guide > Troubleshooting > Paper Jams > In Other Cases
In Other Cases
Make sure of the following:
Check 1: Are there any foreign objects around the Paper Output Slot?
Check 2: Are there any foreign objects in the Rear Tray?
If there are any foreign objects in the Rear Tray, be sure to turn off the machine, unplug it from the
power supply, then remove the foreign object.
Check 3: Is the Rear Cover closed completely?
Check 4: Is the paper curled?
Check 3: Load the paper after correcting its curl....

Advanced Guide > Troubleshooting > Message Appears on the Computer Screen
Message Appears on the Computer Screen
Error Number: B200 A printer error has occurred. Turn the printer off and unplug the power cord of the
printer from the power supply. Then contact the ser vice center. Is Displayed
Error Number: **** A printer error has occurred. Turn the printer off and then on again. If this doesnt
clear the error, see the users guide for more deta il. Is Displayed
W riting Error/Output Error/Communication...

If the problem is not resolved, contact the service center.
Writing Error/Output Error/Communication Error
Check 1: If the 
Power lamp is off, make sure that the power plug is plug
ged in,
then turn the machine on. 
W hile the  Power lamp is flashing green, the machine is initializing. W
ait until the 
Power
 lamp
stops flashing and remains lit green.
Check 2: Make sure that the printer port is configu red appropriately in the printer
driver. 
* In the following instructions,  XXX
 signifies your...

3.Click the General tab and make sure that there is no indication of a problem with the
device. 
If a device error is displayed, refer to W indows he lp to resolve the error.
Error Number: 300 Is Displayed
Check 1: If the 
Power lamp is off, make sure that the power plug is plug
ged in,
then turn the machine on. 
W hile the  Power lamp is flashing green, the machine is initializing. W
ait until the 
Power
 lamp
stops flashing and remains lit green.
Check 2: Make sure that the USB cable is securely p...

Check: See An unsupported USB hub is connected. in An Error Message Is
Displayed on the LCD
 and take the appropriate action.
Other Error Messages
Check: If an error message is displayed outside the  printer status monitor, check
the following:
Could not spool successfully due to insufficient disk space 
Delete any unnecessary files to increase the amount  of free space on the disk.
Could not spool successfully due to insufficient memory 
Quit other running applications to increase available m emory.
If...

displayed at the time of the next survey. To send the information automatically, see 
Changing the confirmation screen setting:.
If you do not agree to participate in the survey pr ogram:
Click Do not agree. The confirmation screen will be  closed, and the survey at that time is
skipped. The confirmation screen will be displayed again  three months later.
To uninstall the Inkjet Printer/Scanner/Fax Extende d Survey Program:
To uninstall the Inkjet Printer/Scanner/Fax Extende d Survey Program, click...

If you agree to participate in the survey program:
Click Agree, then follow the on-screen instructions. The printer usage information will be sent
via the Internet. If you have followed the on-screen instructions, the information will be sent
automatically from the second time onward and the confi rmation screen will not be displayed
again.
Note
If you deselect the Send automatically from the next time check box, the information will
not be sent automatically from the second time onwa rd and the Inkjet...