Canon Lbp 3460 User Guide

7-24
Troubleshooting
7
Message List

Cause Paper is jammed inside the printer
Remedy Remove the jammed paper and set the paper cassette and covers to the 
original position. If the printer is not online, press [Online]. (See Paper Jams, 
on p. 7-4)
IMPORTANT
•If paper jams have occurred at multiple areas at the same time, the areas appear in the 
display by rotation.
•If you have removed the jammed paper without opening any cover, be sure to open and 
close the front cover once, and then press [Online]....

7-25
Troubleshooting
7
Message List

Cause Paper of the size or type that cannot be fed from the multi-purpose tray or paper 
cassette is specified.
Remedy 1 If a paper source is specified, press [Select Feeder], then set PAPER SOURCE to AUTO.
Remedy 2 Press [Select Feeder], select a paper source from which paper of the specified size or type can be fed, then load paper.
Remedy 3 Specify the settings for STD PAPER SIZE and STD PAPER TYPE in the FEEDER MENU options in the SETUP menu to the size or type of...

7-26
Troubleshooting
7
Message List •
P
erform a hard reset or cycle the power of the printer (Be aware that all the 
data in the memory will be deleted).
•Install an optional expansion RAM module. (See Getting Started Guide)
 
Cause The work memory required for the printer process has run out while the system  is processing the data (mainly the graphics data and text data).
Remedy 1 The printer continues printing by pressing [Online]. However, the data with which an error has occurred is not printed...

7-27
Troubleshooting
7
Message List
 
Cause 1 Paper on which automatic 2-sided printing cannot performed is selected.
Remedy Select a standard paper size for the paper source and paper size setting in the 
computer, and then print again.
Cause 2 The memory for performing 2-sided printing cannot be secured.
Remedy Increase the free space of RAM using the following procedure, then print again.
•Delete the registered data.
•Install an optional expansion RAM module. (See Getting Started Guide)
Cause 3 The...

7-28
Troubleshooting
7
Message List
 
Cause The printer cannot process the data because it is too complicated.
Remedy 1 The printer continues printing by pressing [Online]. However, the printer prints 
with the image quality level being lowered.
Remedy 2 Perform a soft reset in the RESET menu, set GRADATION LEVEL (See p. 5-27) in the QUALITY MENU options in the SETUP menu to STANDARD, and then 
print again.
Remedy 3 If you want to print without the image quality level being lowered, install an optional...

7-29
Troubleshooting
7
Message List
Cause 2 You are using UFR II Printer Driver, and you loaded custom paper of its long 
edges 215.9 mm or less and printed when TRAY PAPER SIZE, CASSETTE1 
SIZE, or CASSETTE2 SIZE in the FEEDER MENU options in the SETUP menu 
was set to MIXED SIZE.
Remedy Load the paper in landscape orientation, then print again.
Cause 3 SPECIAL MODE J in the USER MAIN. options in the SETUP is set to OFF.
Remedy Set SPECIAL MODE J (See p. 5-36) to ON, then print again.
 
Cause The...

7-30
Troubleshooting
7
Message List
 (Warning Message)
Cause There is a possibility that a toner cartridge whose life has once reached the end 
is installed.
Remedy 1 Check if there is any problem with the toner cartridge.
Remedy 2 If  appears and there is a problem with the print quality even after applying the Remedy 1, remove the toner cartridge and replace it 
with a new one. (See Replacing the Toner Cartridge, on p. 6-2)
 (nn represents two-digit alphanumeric characters)
Cause A problem has occurred...

7-31
Troubleshooting
7
Message List

Cause The page cannot be laid out because the memory has run out.
Remedy 1 Set [Graphics Mode] in UFR II Printer Driver to [Raster Mode], then print again. 
(See Help of UFR II Printer Driver)
Remedy 2 After performing a soft reset using the RESET menu, perform a hard reset to increase the free memory space or cycle the power of the printer, and then print 
again. (Be aware that all the data in the memory that the printer has received 
will be deleted.)
Remedy 3...

7-32
Troubleshooting
7
Message List
 
Cause The registered fonts used for creating overlay forms had been deleted during 
printing.
Remedy 1 The printer continues printing by pressing [Online]. However, unregistered fonts are not printed.
Remedy 2 Register the fonts in the memory again or create a form using usable registered fonts, and then print again.
ON> (nn represents two-digit alphanumeric characters)
Cause A problem has occurred while the printer is processing print data.
Remedy Cycle the power of...

7-33
Troubleshooting
7
Message List

Cause The paper of the size specified in the application is not loaded in the paper 
cassette or multi-purpose tray, or the paper source for the different paper size is 
selected.
Remedy 1 Load the paper of the size selected in the application (or the one specified by scaling factors). (See Printing from the Paper Cassette, on p. 3-21)
Remedy 2 If you are using the multi-purpose tray, check the size of the paper in the multi-purpose tray, and when the size does not...