Canon Laser Shot Lbp3500 User Guide

7-46
Troubleshooting
7
Installation Problems
Installation Problems When the Printer is Shared on a 
Network
The print server to be connected cannot be found.
Cause 1 The print server has not been started up.
Remedy Start up the print server.
Cause 2 The printer is not specified as a shared printer.
Remedy Specify the printer as a shared printer in the [Printer Properties] dialog box.
Cause 3 The user does not have permission to access the print server or printer.
Remedy Ask your network administrator to...

7-47Problems on Installing the Network Board
7
Troubleshooting
Problems on Installing the Network Board
On checking the operation of the network board, if you find that all the indicators on 
the network board are off, or the ERR indicator is on or keeps blinking for a long 
time and does not go off, take the following measures.
NOTE
For details on problems on installing the CAPT software, see Chapter 4 
Troubleshooting in Network Guide.
All the indicators on the network board are off.
Cause 1 The LAN...

7-48
Troubleshooting
7
Problems on Installing the Network Board
Cause 6 The hardware of the network board is in an abnormal condition.
Remedy Report the problems to your local authorized Canon dealer.
The ERR indicator on the network board is on.
Cause The network cable is disconnected or broken, or the network board is not 
installed properly.
Remedy 1 Make sure the network cable is connected properly.
Remedy 2 Replace the network cable with a proper one and check if there is no 
disconnection or...

7-49Miscellaneous Problems
7
Troubleshooting
Miscellaneous Problems
NOTE
For details on problems on installing the optional network board, see Chapter 4 
Troubleshooting in Network Guide.
LBP3500 does not function properly.
Cause 1 LBP3500 is not specified as the default printer.
Remedy Specify it as the default printer.
Cause 2 The CAPT software may not be installed properly.
Remedy In order to check if the CAPT software is installed properly, print from an 
application. If you cannot print properly,...

7-50
Troubleshooting
7
Miscellaneous Problems
When the printer is shared over a network, it takes a long time to obtain the status in the 
Printer Status Window.
Cause You are using a computer with Windows XP Service Pack 2 or another 
operating system equipped with Windows Firewall as the print server, and 
Windows Firewall is configured to block communication with the client 
computers.
Remedy Start up the print server, then configure Windows Firewall to unblock 
communication with the client computers....

7-51Confirming the Printer Features
7
Troubleshooting
Confirming the Printer Features
This printer is provided with a function of Configuration Page Print that allows you to 
confirm the optional settings of the printer and the current printer status such as 
[Number of Total Printed Pages]. The printer driver is also provided with a function 
of Network Status Print that allows you to check the version of the optional network 
board or confirm the TCP/IP settings. Use these functions when required after...

7-52
Troubleshooting
7
Confirming the Printer Features
3Click [OK].
Configuration Page Print is printed.
4Confirm the contents of the Configuration Page Print.
Configuration Page Print prints information as shown in the following figure. You 
can confirm the optional settings of the printer and printer status such as 
[Number of Total Printed Pages].
 

7-53
Troubleshooting
7
Confirming the Printer Features
IMPORTANT
This is a sample of Configuration Page Print. The contents may differ from the 
Configuration Page Print printed by your computer.
 

7-54
Troubleshooting
7
Confirming the Printer Features
 

CHAPTER
8-1
8Appendix
This chapter describes the printer specifications and index.
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Hardware Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Software Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
Dimensions of...