Canon Imageclass D1370 User Guide

8-9
Maintenance
2 Remove the toner \bartridge.
			
3 Take out the new toner \bartridge from the 
prot
e\btive bag.
You can open the pr\Iotective bag with your hands from the notch.
*
 Keep the prot

ective bag. You will need them w\Ihen you remove 
the toner cartridge for printer maintenance or other pu\Irposes.
	 		
4 Gently shake the toner \bartridge five or six times 
to e
venly distribute the toner inside the \bartridge.
	 		
5 Pla\be the toner \bartridge on a flat surfa\be.
6 \fold the tab, and the...

8-10
Maintenance
 IMPORTANT 
Abou\b replacemen\b \boner car\bridge\f
For optimum print quality, when you replace the toner cartridge, 
using Canon genuine one i\Is recommended.
Model Name Supported Canon Genuine Toner Cartridge
D1370/D1350/
D1320Canon	Car
tridge	120
Be Careful of Coun\berfei\b Toner Car\bridge\f.
Please be aware that there are counterfeit Canon toner cartridges 
in the marketplace.
Use of counterfeit toner cartridges may result in poor print quality 
or machine performance.
Canon is not...

8-11
Maintenance
	Canon	has	instituted	a	worldwide	recycling	program	for	cartridges	called	“The	Clean	Earth	Campaign”.	
This	prog

ram
	preser
 ves
	precious	natur
 al
	resour
 ces
	\fy	utilizing	a	var
 iety
	of	mat
 erials
	found	in	the	used	
cartridges
tha

t
	are	of	no	further	use,	to	remanufac
 ture
	new	cartr
 idges
	which,	at	the	same	time,	keeps	the	
environmen

t
	cleaner	\fy	reducing	landfill	wast
 e.
Complete
	details	conc

erning
	this	prog
 ram
	are	enclosed	in	each	Car
 tridge
	\fox.
The...

8-12
Maintenance
 ●Op\bion B: Volume Box Re\burn
We	encour age	you	to	use	this	option	as	a	more	efficient	wa y	to	ship	cartr idges.
•	 Place
	as	many	cartr

idges
	as	possi\fle	int
 o
	one	\fox.	
C

arefully
	seal	the	\fox	with	tape;	
or
•	 C

all
	1-800-OK
 -Canon
	to	rec
 eive
	your	free	eight	cartr
 idge
	collec
 tion
	\fox.
 ●Op\bion A-2: Mul\biple Box Re\burn
We	encour age	you	to	use	this	option	as	a	more	efficient	wa y	to	ship	cartr idges.
•	 Complete
	Option	A-1.
•	

Bundle
	multiple	cartr
 idge...

8-13
Maintenance
CANADA PROGRAM-CANADA PROGRAMME
 ●Op\bion A: Single Box Re\burn
•	 R epackage
	the	empty	cartr
 idge
	utilizing	the	wrapper	and	pulp	mould	end-\flocks	from	the	new	cartr
 idge’s
	\fox.
•	

Place
	the	empty	cartr
 idge
	in	the	\fox	of	your	new	cartr
 idge.
	Seal	the	\fox.
•	

Apply
	the	Canon	Canada	Inc
 ./Canada
	Post	la\fel	pro
 vided
	in	this	\frochur
 e.
	Canon
 ’s
	la\fels	are	specially	marked	so	that	Canon	pays	the	postage.
•	

Deposit
	your	empty	cartr
 idge
	in	any	full	size...

8-14
Maintenance
Before transporting the machine, see “Precautions When 
Relocating the Machine” (→P. 8-15)
Follow	the	steps	in	the	procedure	\felow	to	relocate	the	
machine	somewhere	else	for	maintenanc
e
	and	other	purposes.
1 Turn the power O\f\f, then dis\bonne\bt the \bables 
and \bord from the ma\bhine.
	 		
(2)(7)
(3)
(4)
(6)
OFF
(2)
(5)
OFF
ON
(1)

USB \bable*(2)	Turn	the	comput er	off.
(3)	Remo ve	it	from	the	machine.
LAN \bable*(4)	Remove	it	from	the	machine.
Power \bord(5)		\bnplug	the	pow er...

8-15
Maintenance
Precau\bion\f When Reloca\bing \bhe Machine
 IMPORTANT 
Do no\b carry \bhe machine wi\bh \u\bhe cover\f or \bray\f open.
Make sure that the scannin\Ig platform and paper drawer are closed 
before lifting, carrying, and relocating the machi\Ine.
 CAUTION
Se\b \bhe machine down \flowly and carefully.
Be careful not to hurt your hands or finge\Irs.
 WARNING
When reloca\bing \bhe machine
Be sure to turn off the power switches of the machin\Ie and 
your computer, and unplug the po\Iwer plug...

8-16
Maintenance
  

9-1
Chapter
9
Trouble\fhoo\bing
This	chapter	descri\fes	solutions	for	cases	such	as	paper	jam	and	when	pro\flems	are	not	
solved.
Clearing Jams 9-2
Document Jams in the Feeder 9-2
Paper Jams in the \futput A\Ir ea
 9-\b
Paper Jams in the M

ulti-Purpose Tray
 9-\b
Paper Jams in the P

aper Drawer (Drawer 1 or 2)
 9-\b
Paper Jams in the Back C

over and Duplex Unit
 9-5
Paper Jams in the F

ront Cover
 9-5
Paper Jams in the 2-sided\I 

Transport Guide
 9-6
Ons\breen Message 9-8
Error Codes
 9-8
When...

9-2
Trou\fleshooting
See “Maintenance and Inspections” (→P. xv) in “Important 
Safety Instructions” as well.
Keys to be used for this operation
When		appears	on	the	screen,	a	paper	jam	has	
occurr
ed
	in	the	feeder	or	somewhere	inside	the	machine.	To	
remov

e
	the	jammed	document	or	paper,	follo
 w
	the	onscreen	
instructions.
	“Document	Jams	in	the	Feeder”	(→ P.	9-2)
	“Paper	Jams	in	the	Output	Area”	(→ P.	9-4)
	“Paper	Jams	in	the	Multi-Purpose	Tra y”	(→ P.	9-4)
	“Paper	Jams	in	the	Paper	Drawer	(Dra wer...