Canon Fax L380 User Guide

							Receiving Faxes in Memory When a Problem Occurs7-7
Receiving Faxes
7
Receiving While Performing Other Tasks
Since the machine is a multitasking device, it can receive faxes and phone calls while you are entering 
your user information, making copies, or printing.
If you receive a fax while you are making copies or printing, the machine stores the incoming fax in 
memory. Then, as soon as you finish making copies  or printing, the machine automatically prints the 
fax. If you are entering registration information, the fax is printed as soon as it is received, and does not 
go into memory.
Canceling an Incoming Fax
To cancel an incoming fax, follow this procedure:
1Press [Stop/Reset].
2Press [  (-)] to [Stop/Reset] receiving,  or [  (+)] to resume receiving the fax.
CANCEL DURING TX/RX?
 < YES NO > 
 
						

							Welcome1-1
CHAPTER
1Introducing the FAX-L380
This chapter introduces you to the main features of the machine. It also explains how to get the most out of the 
documentation that comes with the machine, and gives important safety instructions.
Welcome
Thank you for purchasing the new Canon FAX-L380. We are sure that your machine will meet your 
printing and copying needs easily and conveniently,  as well as your fax and phone requirements.
FAX-L380

CHAPTER
5Speed Dialing
This chapter describes how to register and use the speed dialing features of the machine.
Speed Dialing Methods
In addition to regular dialing, the machine provides several ways to dial fax/telephone numbers 
automatically.

 One-Touch Speed DialingDial a fax/telephone number by pressing the One-Touch Speed Dial button that the number is assigned to.

Coded Speed DialingDial a fax/telephone number by pressing [Coded Dial] followed by a two-digit code assigned to that number.

Group DialingSend a document to a pre-defined group of fax numbers. (The numbers must already be stored as One-Touch 
Speed Dialing numbers or Coded Speed Dialing numbers.)

Directory DialingDial a fax/telephone number by pressing [Directory] and entering the first letter of the other partys name. In this 
manner you can search for the fax/telephone number registered for One-Touch Speed Dialing.
The following pages describe how to  register numbers for speed dialing. You will also find instructions 
for changing numbers and names registered under  speed dialing buttons and codes, and how to use 
speed dialing.

CHAPTER
8Setting Up and Using Polling
This chapter shows you how to set up and use polling sending and receiving. Polling is useful when one or both 
parties cannot be in the office at the same time.
What’s Polling?
Polling means a fax calls another fax and requests the ot her fax to send a document that it is holding. 
Unlike normal sending and receiving, in polling the receiver always calls the sender. This is called 
polling to receive a document. The sender sends  the document in response to the polling by a 
telephone call from the receiver.
NOTE
Your fax can be set up to function in both roles. Your fax can poll to receive a document, or it can be polled to send 
a document that it is holding.
Before You Use Polling Receiving
Before you try to set up polling, note the following points:
• With one operation you can poll several faxes. You can dial up to 142 telephone numbers and poll 
those faxes to receive documents that they are holding.
• If the other party is using a Canon fax machine which  has the Polling ID function, ask them to set the 
Polling ID of their fax machine to 255 (1111 1111 binary number). For details on the Polling ID, see 
the other party’s fax machine manual. In all ot her cases the Polling ID is not a concern.

CHAPTER
9Special Features
This chapter describes the special features of the machine.
Special Dialing
This section explains special dialing features, such as dialing through a switchboard and dialing 
international numbers.
Dialing Through a Switchboard
A PBX (Private Branch Exchange) is an on-site te lephone switchboard. If your machine is connected 
through a PBX or other telephone switching system, you have to dial the outside line access number 
first, and then dial the number of the party you are calling.
You can register the type of access and the outside line access number under [R], so that you only 
have to press [R] before dialing the number you wish  to reach. Follow the instructions below to 
register [R].
Registering the Access Type and Outside Line Access Number 
Under the R button
1Press [Menu].
2Press [  (-)] or [  (+)] to select    press [OK] twice.
3Press [  (-)] or [  (+)] to select    press [OK].

CHAPTER
14Maintaining Your Machine
Your machine requires no maintenance other than periodic cleaning, and replacing of the toner cartridge as needed.
Cleaning the Machine
Clean your machine regularly to  keep it in good operating condition.
NOTE
Follow these precautions whenever you clean the machine:
- When cleaning the machine's exterior or the platen glass,  be sure to disconnect the power cord before cleaning 
the machine.
- When the power cord is disconnected, any documents stored in memory will be erased if you leave the machine  unplugged for 1 hour or more. Be sure to plug the machine in after cleaning to avoid this happening. If 
<
RECEIVED IN MEMORY> appears in the LCD display, follow steps on p. 7-6 to print out the document.
- If you disconnect the machine while it is waiting to send a document, you will have to set the machine to send 
your document again once you finish cleaning the machine. However, when you have set a document for 
delayed transmission, the machine holds the document in its memory for about 1 hour.
- Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or  generate static charges.
- Never use volatile liquids such as thinner, benzene, acetone, or any other chemical cleaner to clean the interior  of the machine; these can damage the machine’s components.
Cleaning the Machine’s Exterior
1Disconnect the power cord.

G-1
APPENDIX
GGlossary
A
ACAlternating current . The type of electrical current available from a wall outlet.
Activity reportA journal of the machine
						

							Polling Other Fax Machines to Receive Documents8-2
Setting Up and Using Polling
8
Polling Other Fax Machines to Receive 
Documents
The machine polling feature allows you to request a document to be faxed to you from another fax 
machine. The sender only needs to make sure the document is on his fax machine and ready to be 
sent: when your machine polls that machine, the doc ument is sent automatically. The machine can poll 
any fax machine that supports polling.
Requesting Another Fax to Send a Document
1Press [FAX].
If you are already in the Fax standby mode, you can skip this step.
2Open One-Touch Speed Dial panel  ➞ press [Polling].
3Use [  (-)] or [  (+)] to select   ➞ press [OK].
4Enter the destination(s) using any of the following 4 methods. 
● One-Touch Speed Dialing:
❑ Press the desired One-Touch Speed Dial button(s).
●Coded Speed Dialing: 
❑ Press [Coded Dial]  ➞ enter the two-digit code (00-99) using the numeric buttons.
Be sure to press [Coded Dial] before each code.
● Directory Dialing:
❑ Press [Directory]  ➞ enter the first letter of the name of the party you are searching for.
● Regular Dialing: 
❑ Enter the number using the numeric buttons or [Redial/Pause].
•You can enter 10 numbers.
• Be sure to press [OK] after your entry with the numeric buttons.
NOTE
If you make a mistake, open One-Touch Speed Dial panel ➞ [Delete] to delete the last number, or press [Clear] to 
delete all numbers you entered when you use the numeric buttons.
5Press [OK].
POLLING
 2.POLLING RX ➞TEL=
 
						

							Setting Up Polling Sending8-3
Setting Up and Using Polling
8
Setting Up Polling Sending
This section shows you how to set up your fax to store and hold a document until it is polled by another 
fax to send it.
Setting Up a Polling Box
Before you can use polling sending, you must create a polling box with the  of the 
Menu. The polling box holds the document in the memory  until the other party prompts (polls) your fax 
to send the document, or until you delete the document (see p. 8-6).
1Press [Menu].
2Press [  (-)] or [  (+)] to select   ➞ press [OK].
3Press [  (-)] or [  (+)] to select   ➞ press [OK].
4Press [  (-)] or [  (+)] to select   ➞ press [OK].
5Press [  (-)] or [  (+)] to select   ➞ press [OK].
6Enter a file name for the polling box (up to 24 characters including spaces) using the numeric buttons  ➞ 
press [OK].
• For details on how to enter or delete letters, see “Entering Numbers, Letters, and Symbols,” on p. 3-1.
• The message  appears on the LCD display for a few seconds.
7Press [  (-)] or [  (+)] to select   ➞ press [OK].
If you do not want to set a password, go to step 9.
:A
CANON TOKYO➞ SETUP FILE
 2.PASSWORD
 
						

							Setting Up Polling Sending8-4
Setting Up and Using Polling
8
8Enter a password (up to 7 digits) using the numeric buttons ➞ press [OK].
NOTE
•This password protects your polling box settings from unauthorized access. To change these settings later, you 
will have to enter this password.
•For details on how to enter or delete numbers, see “Entering Numbers, Letters, and Symbols,” on p. 3-1.
9Press [  (-)] or [  (+)] to select   ➞ press [OK].
10Press [  (-)] or [  (+)] to select  or   ➞ press [OK].
- : The document in the polling box is erased after it is sent in response to a polling request from  another fax machine.
- : The document in the polling box is not erased after it is sent. Select this setting if you expect that 
the document will be polled by more than one fax machine.
11Press [Stop/Reset] to return to standby mode.
Scanning a Document into the Memory for Polling 
Sending
Follow this procedure to store a document in the  polling box. The document remains in the polling box 
so that other fax machines can poll it. To use pol ling sending, you have to previously create a polling 
box.
1Load the document in the ADF.
For details on the types of documents you can fax, their requirements, and how to load documents, 
see “Document Requirements,” on p. 6-1, and “Loading Documents in the ADF,” on p. 6-3.
2Press [FAX].
If you are already in the Fax standby mode, you can skip this step.
PASSWORD 1
234567➞SETUP FILE
 3.ERASE AFTER TX
SETUP FILE
 3.ERASE AFTER TX ➞ERASE AFTER TX
ON
ERASE AFTER TX OFF➞POLLING BOX
 2.CHANGE DATA
 
						

							Setting Up Polling Sending8-5
Setting Up and Using Polling
8
3Adjust any necessary settings for your document.
•Press [Image Quality] to select the fax resolution. (See “Adjusting the Image Quality (Resolution),” on p. 6-4.)
• Press [Exposure] to select the scan density. (See “Adjusting the Exposure (Density),” on p. 6-5.)
4Open One-Touch Speed Dial panel  ➞ press [Polling].
5Press [OK].
The document is scanned into the polling box.
Changing the Polling Box Settings
Follow this procedure to change the settings of a polling box.
1Press [Menu]. 
2Press [  (-)] or [  (+)] to select   ➞ press [OK].
3Press [  (-)] or [  (+)] to select   ➞ press [OK].
4Press [  (-)] or [  (+)] to select   ➞ press [OK].
5Enter the password (up to 7 digits) using the numeric buttons  ➞ press [OK].
If you have not previously set a password, skip this step, and go to step 6.
For details on how to enter or delete numbers, see “Entering Numbers, Letters, and Symbols,” on p. 3-1.
6Press [  (-)] or [  (+)] to display the setting you want to change  ➞ press [OK].
To change the settings for an item, follow the same procedure you used for the initial setup of the polling box. 
(See “Setting Up a Polling Box,” on p. 8-3.)
NOTE
To change the password, you have to first enter the old password (it is not displayed as you enter it) ➞ press [OK] ➞ enter a new password (it is displayed as you enter it) ➞ press [OK].
7When you are finished making changes, press [Stop/Reset] to return to standby mode.
CHANGE DATA
PASSWORD ******* ➞CHANGE DATA
 1.FILE NAME
 
						

							Setting Up Polling Sending8-6
Setting Up and Using Polling
8
Deleting a Polling Box
Follow this procedure to cancel a polling box.
NOTE
You cannot cancel a polling box when the polling box is holding a document for polling sending.
1Press [Menu].
2Press [  (-)] or [  (+)] to select  ➞ press [OK].
3Press [  (-)] or [  (+)] to select   ➞ press [OK].
4Press [  (-)] or [  (+)] to select   ➞ press [OK].
5Enter the password (up to 7 digits) using the numeric buttons  ➞ press [OK].
If you have not previously set a password, skip this step, and go to step 6.
For details on how to enter or delete numbers, see “Entering Numbers, Letters, and Symbols,” on p. 3-1.
The polling box is deleted.
NOTE
If there is any document stored in the polling box, you cannot delete the polling box and the message  appears on the LCD display. If you want to delete the polling box, delete the document stored in the 
polling box first, then perform the procedure described above. For details on how to delete documents stored in 
memory, see “Deleting a Fax Job,” on p. 11-2.
6Press [Stop/Reset] to return to standby mode.
DELETE FILE
PASSWORD ******* ➞DELETE FILE
FILE DELETED
 
						

							Welcome1-1
CHAPTER
1Introducing the FAX-L380
This chapter introduces you to the main features of the machine. It also explains how to get the most out of the 
documentation that comes with the machine, and gives important safety instructions.
Welcome
Thank you for purchasing the new Canon FAX-L380. We are sure that your machine will meet your 
printing and copying needs easily and conveniently,  as well as your fax and phone requirements.
FAX-L380

CHAPTER
5Speed Dialing
This chapter describes how to register and use the speed dialing features of the machine.
Speed Dialing Methods
In addition to regular dialing, the machine provides several ways to dial fax/telephone numbers 
automatically.

 One-Touch Speed DialingDial a fax/telephone number by pressing the One-Touch Speed Dial button that the number is assigned to.

Coded Speed DialingDial a fax/telephone number by pressing [Coded Dial] followed by a two-digit code assigned to that number.

Group DialingSend a document to a pre-defined group of fax numbers. (The numbers must already be stored as One-Touch 
Speed Dialing numbers or Coded Speed Dialing numbers.)

Directory DialingDial a fax/telephone number by pressing [Directory] and entering the first letter of the other partys name. In this 
manner you can search for the fax/telephone number registered for One-Touch Speed Dialing.
The following pages describe how to  register numbers for speed dialing. You will also find instructions 
for changing numbers and names registered under  speed dialing buttons and codes, and how to use 
speed dialing.

CHAPTER
8Setting Up and Using Polling
This chapter shows you how to set up and use polling sending and receiving. Polling is useful when one or both 
parties cannot be in the office at the same time.
What’s Polling?
Polling means a fax calls another fax and requests the ot her fax to send a document that it is holding. 
Unlike normal sending and receiving, in polling the receiver always calls the sender. This is called 
polling to receive a document. The sender sends  the document in response to the polling by a 
telephone call from the receiver.
NOTE
Your fax can be set up to function in both roles. Your fax can poll to receive a document, or it can be polled to send 
a document that it is holding.
Before You Use Polling Receiving
Before you try to set up polling, note the following points:

						

							Special Dialing9-2
Special Features
9
4Press [  (-)] or [  (+)] to select  ➞ press [OK].
5Press [  (-)] or [  (+)] to select the access type of your switching system  ➞ press [OK].
■ If you selected , go to step 8:
If you selected , go to step 6:
6Press the numeric buttons to enter the outside line access number.
For details on how to enter or delete numbers, see “Entering Numbers, Letters, and Symbols,” on p. 3-1.
7Press [Redial/Pause] to enter a pause  ➞ press [OK].
NOTE
If you select , you can set a number up to 20 digits long, including the "P" at the end.
8Press [Stop/Reset] to return to standby mode.
Dialing Long Distance
When you register a long distance number, you may have  to insert a pause either within or after the 
number. For long distance dialing, the locati on and length of the pause may differ depending on the 
telephone system.
How to Enter Pauses
Use this procedure to enter pauses within or at the end of numbers.
1During dialing registration, when you come to a step that asks you to enter a number for dialing, use the 
numeric buttons to enter the number.
R-KEY SETTING PBX➞PBX
HOOKING
PREFIX 123456
PREFIX 123456P➞FAX SETTINGS
 2.REPORT SETTINGS
 
						

							Special Dialing9-3
Special Features
9
2To enter a pause within a number, press [Redial/Pause].
•To enter a pause at the end of a number, press [Redial/Pause]  ➞ press [OK].
• A pause entered within a number (p) is 2 seconds long.
• If necessary, you can adjust the length of a pause within a number. See p. 15-8 ( setting) for 
more details.
• To make a longer pause within a number, press [Redial/Pause] again. Each pause adds 2 seconds to the 
length of the pause.
• A pause at the end of a number (P) is fixed to 10 seconds.
Using Tone Dialing On a Pulse Line
Even if you have a pulse line, the machine enables y ou to use tone dialing once you have connected to 
the number you are calling. This allows you to ta ke advantage of many services that require tones, 
such as selecting options from telephone “touch-line” services.
1Press [FAX].
If you are already in the Fax standby mode, you can skip this step.
2Lift the handset if you have installed the optional handset.
-or-
Press [Hook].
The  In Use/Memory  indicator blinks green and you will hear the dial tone.
3Dial the telephone number using the numeric buttons.
The machine connects using the pulses required by your phone line.
4Press [T] to switch to tone dialing.
•When [T] is pressed,  is displayed in the LCD.
• Numbers entered after pressing [T] will be dialed using tone dialing.
5When you have finished, hang up the handset.
-or-
Press [Hook].