Brother Printers Intellifax 5750 33 6 Plain Paper Fax Owners Manual

							16 - 3IMPORTANT INFORMATION
ImportantÑAbout the Interface Cable
A shielded interface cable which is included with your machine should be
used to ensure compliance with the limits for a Class B digital device.
Caution
Changes or modifications not expressly approved by Brother Industries,
Ltd. could void the userÕs authority to operate the equipment.
Industry Canada Compliance Statement
(For Canada Only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numŽrique de la classe B est conforme ˆ la norme NMB-003
du Canada.
Laser Safety (For 110-120V Models Only)
This equipment is certified as a Class I laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation
Performance Standard according to the Radiation Control for Health and
Safety Act of 1968.  This means that the equipment does not produce
hazardous laser radiation.
Since radiation emitted inside the equipment is completely confined
within protective housings and external covers, the laser beam cannot
escape from the machine during any phase of user operation.
FDA Regulations
U.S. Food and Drug Administration (FDA) has implemented regulations
for laser products manufactured on and after August 2, 1976.  Compliance
is mandatory for products marketed in the United States.  The following
label on the back of the machine indicates compliance with the FDA
regulations and must be attached to laser products marketed in the United
States.
Manufactured
BROTHER CORP. (ASIA) LTD.
BROTHER BUJI NAN LING FACTORY
Gold Garden Industry, Nan Ling Village, Buji, Rong Gang, Shenzhen,
China.
This product complies with FDA radiation performance standards,
21 CFR Subchapter J. 
						

							16 - 4IMPORTANT INFORMATION
Important Safety Instructions
1Read all of these instructions.
2Save them for later reference.
3Follow all warnings and instructions marked on the product.
4Unplug this product from the wall outlet before cleaning. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
6Slots and openings in the cabinet and the back or bottom are provided for
ventilation. To ensure reliable operation of the product and to protect it
from overheating, these openings must not be blocked or covered. The
openings should never be blocked by placing the product on a bed, sofa,
rug, or other similar surface; near or over a radiator or heater; or in a
built-in wall unit or cabinet without ventilation.
7This product should be operated from the type of power source indicated
on the label. If you are not sure of the type of power available, consult
your dealer or local power company.
8Use only the power cord supplied with this machine.
9This product is equipped with a 3-wire grounding type plug, a plug having
a third (grounding) pin. This plug will fit into only a grounding-type
power outlet. This is a safety feature. If you are unable to insert the plug
into the outlet, contact your electrician to replace your obsolete outlet. Do
not defeat the purpose of the grounding-type plug by using an adapter.
10Do not allow anything to rest on the power cord. Do not place this product
where people can walk on the cord.
11If an extension cord is used with this product, make sure that the total
ampere ratings on the products plugged into the extension cord do not
exceed the extension cord ampere rating. The total of all products plugged
into the wall outlet must not exceed 15 amperes (USA only).
12Never push objects of any kind into this product through cabinet slots,
since they may touch dangerous voltage points or short out parts resulting
in the risk of fire or electric shock. Never spill liquid of any kind on the
product.
13This product has no ON/OFF switch. In case the main power to the
machine must be disconnected quickly, it is very important that you have
easy access to the main plug and the main socket where the plug is
connected. 
						

							16 - 5IMPORTANT INFORMATION
14Unplug this product from the wall outlet and refer servicing to a Brother
Authorized Service Center under the following conditions:
AWhen the power cord is damaged or frayed.
BIf liquid has been spilled into the product.
CIf the product has been exposed to rain or water.
DIf the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are covered
by the operating instructions. Improper adjustment of other controls
may result in damage and will often require extensive work by a
qualified technician to restore the product to normal operation.
EIf the product has been dropped or the cabinet has been damaged.
FIf the product exhibits a distinct change in performance, indicating a
need for service.
15Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage points and/or other risks, and
may void your warranty. Refer all servicing to a Brother Authorized Service
Center. A list of Brother Authorized Service Centers has been included for
your convenience, or you may contact the following Brother Customer
Service numbers for your nearest Brother Authorized Service Center:
USA:1-800-284-4329 (voice)
1-908-575-8790 (fax)
1-800-521-2846 (Fax-Back System)
From within Canada:1-800-853-6660 (voice)
1-514-685-4898 (fax)
1-800-681-9838 (Fax-Back System)
From within Montreal:1-514-685-6464 (voice)
16To protect your product against power surges, we recommend the use of a
power protection device (Surge Protector).
17When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
¥ Do not use this product near water (for example, near a bathtub, sink,
swimming pool or in a wet basement).
¥ Do not use the machineÕs telephone during an electrical storm (there
is the remote possibility of an electrical shock) or to report a gas leak
in the vicinity of the leak.
¥ Use only the power cord indicated in this manual. 
						

							16 - 6IMPORTANT INFORMATION
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been
compiled and published, covering the latest product descriptions and
specifications.
The contents of this manual and the specifications of this product are
subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be responsible
for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other
errors relating to the publication.
Trademarks
Brother is a registered trademark of Brother Industries, Ltd.
The brother logo is a registered trademark of Brother Industries, Ltd.
Multi-Function Link Pro is a registered trademark of Brother Industries,
Ltd.
© Copyright 1996Ð1999 Brother Industries, Ltd. All rights reserved.
© Copyright 1996Ð1999 Smith Micro Software, Inc. All rights reserved.
© Copyright 1996Ð1999 ScanSoft. All rights reserved.
TextBridge and PaperPort are registered trademarks of ScanSoft, Inc.
Windows, Microsoft, MS-DOS, Excel and Word are registered trademarks
of Microsoft in the U.S. and other countries.
NetCentric and FaxStorm are registered trademarks of NetCentric
Corporation.
TrueType is a trademark of Apple Computer, Inc.
Centronics is a trademark of Genicom Corporation.
Epson is a registered trademark and FX-80 and FX-850 are trademarks of
Seiko Epson Corporation.
Hewlett Packard is a registered trademark and HP LaserJet II, IIP, and IID
are trademarks of Hewlett-Packard Company.
IBM, IBM PC, and Proprinter are registered trademarks of International
Business Machines Corporation.
Hammermill copyplus white is a registered trademark of International
Paper.
All other terms and brand and product names mentioned in this
manual are registered trademarks of their respective companies. 
						

							17 - 1TROUBLESHOOTING AND ROUTINE MAINTENANCE
17 17
Troubleshooting
Brother fax-back system
Brother Customer Service has installed an easy-to-use fax-back system, so
you can get instant answers to common technical questions and product
information for all Brother products. This system is available 24 hours a
day, 7 days a week. You can use the system to send faxes to any fax
machine, not just the one from which you are calling.
If you canÕt resolve a difficulty with your machine using this manual, call
our fax-back
  system, and follow the voice prompts to receive faxed
instructions about using the system, and an index of fax-back subjects.
USA:1-800-521-2846
From within Canada:1-800-681-9838
The Brother fax-back system number (USA only) has been
preprogrammed on One Touch key 
01.
Brother Home Page
You can find more information about Brother products, from product
specification sheets to Frequently Asked Questions (FAQs), on the
World Wide Web. Visit us at
http://www.brother.com
Brother Bulletin Board
BrotherÕs Bulletin Board Numbers are
USA:1-888-298-3616
From within Canada:1-514-685-2040
For Customer Service
USA:1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada:1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal:1-514-685-6464 (voice)
Troubleshooting and
Routine Maintenance 
						

							17 - 2TROUBLESHOOTING AND ROUTINE MAINTENANCE
Error Messages
You may occasionally encounter a difficulty with your machine or telephone
line. If this happens, your machine often identifies the problem and displays an
error message. The list below explains the most common error messages.
You can correct most problems by yourself.
If you need additional help, call the Brother fax-back system at
USA:1-800-521-2846
From within Canada:1-800-681-9838
Error Message Cause Action
CHANGE DRUMThe drum unit is near the Use the drum unit until
SOONend of its life. you have a print quality
problem; then replace the
drum unit with a new one.
The drum counter was not 1. Open the front cover
reset. and press 
Clear.2. Press 1 to reset.
CHECK PAPERThe machine is out of paper Refill the paper or remove
CHECK PAPER #1or paper is not properly the paper and load it
CHECK PAPER #2loaded in the paper cassette. again.
COMM. ERRORA poor quality phone line Try the call again.
caused communications error.
CONNECTION FAILYou tried to poll a fax Verify the other partyÕs
machine that is not in polling setup.
Polled Waiting mode.
COOLING DOWNThe temperature of the drum You must wait and allow the
unit or toner cartridge is too machine to resume printing
hot. The machine will pause when it is ready.
its current print job and go
into cooling down mode.
During the cooling down
mode, you will hear the
cooling fan running while the
display on the machine shows
COOLING DOWN.
COVER OPENThe front cover was not Close the front cover for
completely closed. the drum unit.
DISCONNECTEDThe other party or other Try to fax or receive again
partyÕs fax machine or call the other party to see
terminated the call. what happened.
Error Messages 
						

							17 - 3TROUBLESHOOTING AND ROUTINE MAINTENANCE
Error Message Cause Action
DOCUMENT JAMDocuments were not inserted Do not pull paper out until
fed properly or document you see page 17-5.
was too long.
DOWNLOAD FULLThe download buffer is full. Press 
FF/Cont. Printing will
(May occur when the resume (the downloading is
machine is used as a canceled).
printer.)
MACHINE ERROR XXMachine has a mechanical Turn the power off.  Then call
problem. Brother Customer Service at
USA: 1-800-284-4329
From within Canada:
1-800-853-6660
From within Montreal:
1-514-685-6464
MEMORY FULLMachine memory capacity ¥ Press 
FF/Cont to print the
has been exceeded. data remaining in the
machine.
¥ If you have installed the
Windows
¨ driver, try
again after setting the
True Type mode to ÒPrint
as GraphicsÓ in the PRINT
menu of your application
software.
¥ Reduce the print resolution
or reduce the complexity
of your document.
¥ Expand the memory with
the optional memory
board.
(ME8000 or ME16000)
NO RESPONSE / BUSYThe number you called does Check the number and try
not answer or is busy. again.
Or, you may have reached a
number that is not
connected to a fax machine.
NOT REGISTEREDYou tried to access a Set up the One Touch or
One Touch or Speed Dial Speed Dial number.
number that is not (See pages 7-1~2.)
programmed.
Error Messages 
						

							17 - 4TROUBLESHOOTING AND ROUTINE MAINTENANCE
Error Message Cause Action
PLS CLEAN DRUMThe primary corona wire of Clean the primary corona
drum unit is dirty. wire of drum unit.
(See page 17-22.)
PLS OPEN COVERA page, piece of paper or Open the front cover. If you
paper clip, etc. may be see any jammed paper or
jammed inside the machine. other item, gently pull it out,
then close the scanner unit.
If the error message remains,
open and close the front
cover again. If the machine
cannot reset itself and return
to the date and time prompt,
it will display MACHINE
ERROR XX. Please call
Brother Customer Service
and tell them the Machine
Error number, at:
USA: 1-800-284-4329
From within Canada:
1-800-853-6660
From within Montreal:
1-514-685-6464
PRINTER JAMThe paper is jammed in the Do not pull the paper out
machine. until you see page 17-5.
TONER EMPTYToner cartridge is not Reinstall the toner cartridge.
installed.
ÑORÑ ÑORÑ
Toner is used up and printing Replace the toner cartridge
is not possible. with a new one.
(See page 17-23.)
TONER LOWIf the display shows TONER Order a new toner cartridge
LOW and the Toner Empty now.
LED on the control panel is
blinking, you can still print.
But the toner is depleted and
the machine is telling you
that the toner will soon run
out.
Error Messages 
						

							17 - 5TROUBLESHOOTING AND ROUTINE MAINTENANCE
Document Jam
The documents were not inserted or fed properly, or were too long.
1Lift the control panel.
2Carefully pull the document
toward the front of the
machine.
3Close the control panel.
4Press Stop.
Printer Jam
Before you can clear a printer jam error, you must find out where the
paper is stuck. See the following three types of paper jams.
WARNING
Do not use force to pull the jammed paper from the paper tray because you
may damage the machine and cause toner to scatter on the next printed
pages.
After you use the machine, some internal parts are extremely HOT! When
you open the front, never touch the shaded parts shown in the following
diagram.
  
Front view
    HOT!
Rear view 
						

							17 - 6TROUBLESHOOTING AND ROUTINE MAINTENANCE
Paper is Jammed in the Multi-purpose Paper Cassette
1Pull the paper cassette out of the
machine.
2Remove any crinkled sheets.
3Adjust the guides to fit.
4Press down the paper to flatten it in the paper cassette.
5Reinstall the paper cassette.
Paper is Jammed near the Drum Unit
1Open the front cover.
2Remove the drum unit but do not force it if it cannot be removed easily.
Instead, pull the edge of the jammed paper from the paper cassette.
     
3Gently pull out the jammed paper.
4Reinstall the drum unit.
5Close the front cover.
Paper is Jammed in the Fuser Unit
1Open the rear cover.
2Pull out jammed paper. When you
have to pull paper out the back of
the machine, the fuser may get
dirty with toner powder causing the
next few printed page(s) to look
messy. Print a few copies  of the
test page until the pages print clearly.
3Close the rear cover.