Brother Ppf 2600 Laser Plain Paper Fax Owners Manual
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 14 DIFFICULTYSUGGESTIONS Print Quality Difficulties ( CONTINUED) The whole page is printed black. Black PageWipe the electric terminals referring to page 11-18. Also, do not use heat-sensitive paper as it will cause this problem. After cleaning, if the printed pages are still black and the display shows CHANGE DRUM SOON, replace the drum unit with a new one. Nothing is printed on the page. White pageMake sure that the toner cartridge is not empty. Wipe the electric terminals. (See Routine Maintenance, page 11-17, Cleaning the Printer, page 11-18 and Cleaning the Drum Unit, page 11-19.) Make sure that a torn piece of paper does not remain on the scanner window. Printed pages are marked at regular intervals. Example of Regular MarkingMarkings may disappear by themselves. Try copying multiple pages to clear this problem. Markings may occur if the FAX/MFC has not been used for a long time. A possible cause is that the surface of the drum is scratched. You must then replace the drum unit with a new one. If the markings do not disappear, it may be that the drum was marked or damaged by excessive exposure to light. In this case, replace the drum unit with a new one. Printed pages are blurred at the center or at either edge. Blurred Page Certain environmental conditions such as humidity, high temperatures, etc. may cause this condition to occur. Make sure the FAX/MFC is placed on a flat, horizontal surface. Remove the drum unit with the toner cartridge installed. Try rocking them from side to side. You may clear a blurred page by wiping the scanner windows with a clean soft cloth. (See Routine Maintenance, page 11-17, Cleaning the Printer, page 11-18 and Cleaning the Drum Unit, page 11-19.) If a blurred page occurs after cleaning and the display shows CHANGE DRUM SOON, replace the drum unit with a new one. Ghost images appear on the printed page. Ghost ImagesAdjust the print conditions by setting the Print Density function, page 5-5. Make sure that you use paper that meets the specifications. Rough surfaces or thick media can cause a ghost image. NoteThe drum unit is a consumable item and it is necessary to replace it periodically.
11 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE Packing and Shipping the FAX/MFC Whenever you transport the FAX/MFC, use the packing materials that came with your machine. Also, follow the steps below to pack the FAX/MFC or it may be damaged, which will void the FAX/MFCÕs warranty. 1Remove the line cord and unplug the FAX/MFC from the AC outlet. 2Open the top cover. 3Hold the drum unit assembly by its handles and remove it. Caution Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit. 4Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag completely. 5Close the top cover. Remove the wire extension, document tray, dust cover, paper tray and handset and pack them. Top Cover Drum Unit Plastic Bag Drum Unit Toner Cartridge
TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 16 6Wrap the FAX/MFC in the plastic bag and place it in the original carton with the original packing material. 7Pack the drum unit, toner cartridge assembly and printed materials into the original carton as shown below: 8Close the carton and tape it shut. NoteIf you are returning the FAX/MFC to Brother as part of the Swap Program, Pack only the FAX/MFC. Keep all separate parts to use with your ÒSwapÓ machine.
11 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE Routine Maintenance You can keep your FAX/MFC in optimum condition by cleaning it on a regular basis. It is a good idea to clean the drum unit during this routine. Avoid using thinners or other organic solvents to clean the FAX/MFC and do not use water. Cleaning the Document Scanner 1Unplug the telephone line and then the power cord. When you reconnect these lines later, make sure to connect the power cord first, then the telephone line. 2Open the Control Panel cover. 3Wipe dirt off the FAX/MFC using a slightly damp clean cloth. 4Clean the white bar and the glass cover. Moisten a small piece of clean soft, lint-free cloth with isopropyl alcohol and carefully remove dirt from the glass cover and the white bar of the scanner. Control Panel Left the Control Panel Cover White Bar Glass Cover
TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 18 Cleaning the Printer Caution nDo not use isopropyl alcohol to remove dirt from the control panel. It may cause a crack on the panel. nDo not use isopropyl alcohol to clean the scanner window or the toner sensor. nDo not touch the scanner window with your finger. nHandle the drum unit carefully as it contains toner. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water. 1Open the top cover. 2Remove the drum unit assembly. WARNING Just after you have used the FAX/MFC, some internal parts of the machine are extremely HOT! When you open the top cover of the FAX/MFC, never touch the shaded parts as shown in the diagram below. 3Wipe the electric terminals with isopropyl alcohol on a cotton swab. 4Wipe the gears with a clean dry cloth. 5Gently wipe the scanner window and the toner sensor with a clean soft dry cloth. Do NOT use isoproply alcohol to clean the scanner window or the toner sensor. Gears Toner Sensor Electrical Terminal Scanner Window Sensor Strip HOT ! Inside the Fax Machine
11 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cleaning the Drum Unit We recommend you place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering toner. 1Carefully turn the drum unit upside down. 2Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. 3Return the tab to the home position ( t ) before reinstalling the drum unit. Caution If you do not position the tab at the home position, printed pages may have vertical stripes. 4Re-install the drum unit into the FAX/MFC. (See Replacing the Drum Unit, page 11-24.) 5Close the top cover. 6Plug in the power cord. Ta b Corona WireHome Position ( t)
TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 20 Replacing the Toner Cartridge The FAX/MFC can print approximately 2,200 pages with one toner cartridge. When the toner cartridge is running low, the display shows TONER LOW. The FAX/MFC is supplied with a starter toner cartridge that must be replaced after 1,000 pages. Actual page count will vary depending on your average document type (i.e. standard letter, detailed graphics). It is a good idea to keep a new toner cartridge ready for use when you see the TONER LOW warning. Discard the used toner cartridge according to local regulations. If you are not sure of them, consult Brother Customer Service. Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge. When discarding used toner cartridges, keep them separate from domestic garbage. How to Replace the Toner Cartridge WARNING Just after you have used the FAX/MFC, some internal parts of the FAX/MFC will be extremely HOT! So, never touch the shaded parts shown in the illustration. NoteWe recommend that you clean the FAX/MFC when you replace the toner cartridge. HOT ! Inside the Fax Machine
11 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE 1Open the top cover. Make sure the top cover is completely open. To remove the drum unit, hold each side of the drum by its handles and gently lift the drum forward toward you. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. 2Gently turn the lever on the toner cartridge forward until it stops. The toner cartridge cannot be removed unless the shutter is completely closed, by turning the lever fully to the front. 3Remove the old toner cartridge from the drum unit by gently pulling it out. Drum Unit Top Cover Drum Unit Toner Cartridge
TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 22 4Unpack the new toner cartridge. Place the used toner cartridge into the aluminum bag and discard it according to local regulations. Caution nWait to unpack the toner cartridge until immediately before you install it into the fax machine. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. nYou can use only a genuine Brother toner cartridge (TN-5000PF series), which is specially formulated to ensure top print quality. Using another brand of toner cartridge may void your fax machineÕs warranty. 5Gently rock the toner cartidge from side to side five or six times. NoteHandle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe it off or wash it with cold water. Aluminum Bag New Toner Cartridge Old Toner Cartridge Toner Cartridge
11 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE 6Slide the new toner cartridge into the opening on the right side of the drum unit. To ensure that the toner cartridge and the drum unit fit together correctly, make sure that the toner cartridge guide arrow is exactly aligned with the guide arrow on the drum unit. 7Gently turn the lever on the toner cartridge backward until it stops. 8Reinstall the drum unit into the fax machine and close the top cover. Toner Cartridge Drum Unit Drum Unit Top Cover