Brother MFC 8890DW User Manual

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Envelope Creases
aOpen the back cover.
bPull the blue lever until the mark (c) reaches beside the mark 
( ) as shown below.
cResend the print job. 
Note
When you have finished printing, open the back cover and reset the 
two blue levers back to their original position.
 
 
Curled or wavy„Check the paper type and quality. High temperatures and high 
humidity will cause paper to curl.
„If you do not use the machine often, the paper may have been in the 
paper tray too long. Turn over the stack of...

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Curled„Turn the paper over in the paper tray, and print again. (Excluding 
Letterhead paper) If the problem remains, switch the Anti-Curl Lever 
as follows:
1 Open the back cover.
 
2 Lift the lever (1) and slide the lever (2) in the direction of the arrow.
 
„Lift up the Output Tray Support Flap (1).
 
„Choose Reduce Paper Curl mode in the printer driver. (See Other 
Print Options (For Windows®) or Print Settings (For Macintosh®) in 
the Software Users...

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White Spots on black text 
and graphics at 94 mm 
intervals
 
Black Spots at 94 mm 
intervals„Make ten copies of a blank, white sheet of paper. (See Making 
multiple copies on page 78.) If the problem is not solved, the drum 
unit may have glue from a label stuck on the OPC drum surface. 
Clean the drum unit. (See Cleaning the drum unit on page 143.)
„The drum unit may be damaged. Put in a new drum. (See Replacing 
the drum unit on page 149.)
 
Faint„Check the machine’s environment. Conditions such...

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All black„Clean the corona wire inside the drum unit by sliding the blue tab. Be 
sure to return the blue tab to the home position (a). (See Cleaning the 
corona wire on page 141.)
„The drum unit may be damaged. Put in a new drum unit. (See 
Replacing the drum unit on page 149.)
„The fuser unit may be contaminated. Call your Brother dealer for 
service.
 
Black toner marks across the 
page„Make sure that you use paper that meets our specifications. (See...

124
 
Poor fixing„Open the back cover and make sure that the two blue levers on the 
left and right hand sides are in the up position.
 
„Choose Improve Toner Fixing mode in the printer driver. (See Other 
Print Options (For Windows®) or Print Settings (For Macintosh®) in 
the Software User’s Guide on the CD-ROM.)
If this selection dose not provide enough improvement, choose 
Thicker Paper in Media Type setting.
Examples of poor print 
qualityRecommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
 

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Setting Dial Tone detectionC
When you send a fax automatically, by 
default your machine will wait for a fixed 
amount of time before it starts to dial the 
number. By changing the Dial Tone setting to 
Detection you can make your machine dial 
as soon as it detects a dial tone. This setting 
can save a small amount of time when 
sending a fax to many different numbers. If 
you change the setting and start having 
problems with dialling you should change...

126
Error and maintenance messagesC
As with any sophisticated office product, errors may occur and consumable items may need to be 
replaced. If this happens, your machine identifies the error or required routine maintenance and 
shows the appropriate message. The most common error and maintenance messages are shown 
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need 
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips....

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Cover is OpenThe fuser cover is not closed 
completely or paper was jammed 
in the back of the machine when 
you turned on the power.„Close the fuser cover of the machine.
„Make sure paper is not jammed inside 
the back of the machine, and then close 
the fuser cover and press Start.
DisconnectedThe other person or other 
person’s fax machine stopped the 
call.Try to send or receive again.
Document JamThe document was not inserted 
or fed correctly, or the...

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Out of MemoryThe machine’s memory is full.Fax sending or copy operation in 
progress
Do one of the following:
„Press Start to send or copy the scanned 
pages.
„Press Stop/Exit and wait until the other 
operations in progress finish, and then try 
again.
„Clear the data from the memory. (See 
Out of memory message on page 45 or 
page 86.)
Print operation in process
Do one of the following:
„Reduce print resolution. (See Advanced 
tab in the Software User’s Guide on the 
CD-ROM.)
„Clear the faxes from...

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Replace Parts
PF kit 2It is time to replace the paper 
feeding kit for Tray 2.Call your Brother dealer to replace the 
PF Kit 2.
Replace TonerThe toner cartridge is at the end 
of its life and printing is not 
possible.Replace the empty toner cartridge with a 
new one. (See Replacing a toner cartridge 
on page 146.)
Scan Unable XXThe machine has a mechanical 
problem.Disconnect the machine from the power for 
several minutes, then reconnect it. (The 
machine...