Brother MFC 465CN User Manual

Troubleshooting and Routine Maintenance135
B
Cleaning the paper pick-up 
rollerB
aPull the paper tray completely out of the 
machine.
bUnplug the machine from the AC power 
outlet and remove the Jam Clear 
Cover (1).
CAUTION 
DO NOT place the jam clear cover face 
down as shown in the illustration. You may 
damage the cover and cause paper jams.
 
  
cClean the paper pick-up roller (1) with 
isopropyl alcohol on a cotton swab.
 
dPut the Jam Clear Cover back on.
Make sure the cover is set properly.
ePut...

136
aPress Ink.
bPress  a or  b to choose  Cleaning.
Press  OK.
cPress  a or  b to choose  Black, Color  or 
All .
Press  OK.
The machine cleans the print head. 
When cleaning is finished, the machine 
will go back to  standby mode 
automatically.
Note
If you clean the print head at least five 
times and the print has not improved, call 
Brother Customer Service. (See  Brother 
numbers on page i.)
 
Checking the print qualityB
If faded or streaked colors and text appear on 
your output, some of the...

Troubleshooting and Routine Maintenance137
B
CAUTION 
DO NOT touch the print head. Touching the 
print head may cause permanent damage 
and may void the print heads warranty.
 
Note
 
Checking the print alignmentB
You may need to adjust the print alignment 
after transporting the machine if your printed 
text becomes blurred or images become 
faded.
aPress Ink.
bPress  a or  b to choose  Test Print .
Press  OK.
cPress  a or  b to choose  Alignment .
Press  OK.
dPress  Black Start  or Color Start .
The...

138
Machine InformationB
Checking the serial numberB
You can see the machine’s serial number on 
the LCD.
aPress Menu.
bPress  a or  b to choose 
Machine Info. .
Press  OK.
cPress  a or  b to choose  Serial No. .
Press  OK.
dPress  Stop/Exit .
Packing and shipping 
the machine
B
When you transport the machine, use the 
packing materials that came with your 
machine. If you do not pack the machine 
properly, you could void your warranty.
CAUTION 
It is important to allow the machine to ‘park’ 
the print...

Troubleshooting and Routine Maintenance139
B
CAUTION 
If you are not able to find the yellow 
protective part, DO NOT remove the ink 
cartridges before shipping. It is essential 
that the machine be shipped with either the 
yellow protective part or the ink cartridges 
in position. Shipping without them will 
cause damage to your machine and may 
void your warranty.
 
dUnplug the machine from the telephone 
wall jack and take the telephone line 
cord out of the machine.
eUnplug the machine from the AC...

140
iPack the printed materials in the original 
carton as shown below. Do not pack the 
used ink cartridges in the carton.
Note
If you are returning your machine to 
Brother as part of the Exchange Service, 
pack only the machine. Keep all separate 
parts and printed materials to use with 
your ‘Exchange’ machine.
 
 
jClose the carton and tape it shut. 
 

141
C
C
On-screen 
programming
C
Your machine is designed to be easy to use 
with LCD on-screen programming using the 
menu keys. User-friendly programming helps 
you take full advantage of all the menu 
selections your machine has to offer.
Since your programming is done on the LCD, 
we have created step-by-step on-screen 
instructions to help you program your 
machine. All you need to do is follow the 
instructions as they guide you through the 
menu selections and programming options.
Menu tableC
You...

142
Menu tableC
The menu table will help you understand the menu selections and options that are found in the 
machines programs. The factory settings are shown in Bold with an asterisk.
Menu ( )
Level1 Level2 Level3 Options Descriptions Page
General Setup Mode Timer—Off
0 Sec
30 Secs
1 Min
2 Mins*
5 Mins Sets the time to return to 
Fax mode.
21
Paper Type —Plain Paper*
Inkjet Paper
Brother Photo
Other Photo
Transparency Sets the type of paper in 
the paper tray.
22
Paper Size —Letter*
Legal
A4
A5
4x6...

Menu and Features143
C
General Setup
(Continued)On/Off Setting—Fax Receive:On
Fax Receive:Off*
Customizes the On/Off 
key to receive faxes even 
in off mode. 20
LCD Settings LCD Contrast Light
Med*
Dark Adjusts the contrast of the 
LCD.
24
Backlight Light *
Dark You can adjust the 
brightness of the LCD 
backlight. 24
Dim Timer Off
10 Secs
20 Secs
30 Secs* You can set how long the 
LCD backlight stays on 
after the last key press.
25
Off Timer Off *
1 Min
2 Mins
3 Mins
5 Mins
10 Mins
30 Mins You can set...

144
Fax
(Continued)Setup Receive
(Continued)Remote Codes On
*
( l 51, #51)
Off Allows you to answer all 
calls at an extension or 
external telephone and 
use codes to turn the 
machine on or off. You 
can personalize these 
codes. 53
Auto ReductionOn
*
Off Reduces the size of 
incoming faxes.
41
Report SettingTransmission 
On
On+Image
Off*
Off+Image Initial setup for 
Transmission Verification 
Report and Fax Journal 
Report.
69
Journal PeriodOff
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24...