Brother Mfc 240c Manual

							Safety and Legal
71
To use the machine safelyA
Please keep these instructions for later reference and read them before attempting any 
maintenance.
WARNING 
There are high voltage electrodes inside the machine. Before you clean the inside of the 
machine, make sure you have unplugged the telephone line cord first and then the power cord 
from the electrical socket. Doing this will prevent an electrical shock.
 
 
 
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
 
 
 
DO NOT pull in the middle of the power cord. Doing this might cause an electrical shock. 
						

							72
  
DO NOT put your hands on the edge of the machine under the document cover or the scanner 
cover. Doing this may cause injury.
  
DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing 
this may cause injury.
 
 
 
DO NOT touch the paper feed roller. Doing this may cause injury.
     
						

							Safety and Legal
73
  
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
  
When moving the machine you must lift it from the base, by placing a hand at each side of the 
unit as shown in the illustration. Do not carry the machine by holding the scanner cover.
 
 
 
If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn 
off the power switch and unplug the machine from the electrical sooket. Call your Brother dealer 
or Brother Customer Service.
  
If metal objects, water or other liquids get inside the machine, immediately turn off the power 
switch and unplug the machine from the electrical socket. Call your Brother dealer or Brother 
Customer Service.
     
						

							74
WARNING 
• Use caution when installing or modifying telephone lines. Never touch telephone wires or 
terminals that are not insulated unless the telephone line has been unplugged at the wall 
socket. Never install telephone wiring during a lightning storm. Never install a telephone wall 
socket in a wet location.
• This product must be installed near an electrical socket that is easily accessible. In case of 
an emergency, you must unplug the power cord from the electrical socket to shut off the 
power completely.
• Always make sure the plug is fully inserted
 
WARNING 
IMPORTANT SAFETY INSTRUCTIONS 
When using your telephone equipment, basic safety precautions should always be followed to 
reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink 
or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric 
shock from lightning. 
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
  
						

							Safety and Legal
75
Important safety instructionsA
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning the inside of the machine. Do not use 
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 Do not use this product near water.
6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing 
serious damage to the product.
7 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To 
ensure reliable operation of the product and to protect it from overheating, these openings 
must not be blocked or covered. The openings should never be blocked by placing the product 
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over 
a radiator or heater. This product should never be placed in a built-in installation unless 
adequate ventilation is provided.
8 This product should be operated from the type of power source indicated on the label. If you 
are not sure of the type of power available, call your dealer or local power company.
9 Use only the power cord supplied with this machine.
10 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin. 
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to 
insert the plug into the outlet, call your electrician to replace your obsolete outlet. Do not defeat 
the purpose of the grounded plug.
11 Do not allow anything to rest on the power cord. Do not place this product where people can 
walk on the cord.
12 Do not place anything in front of the machine that will block received faxes. Do not place 
anything in the path of received faxes.
13 Wait until pages have exited the machine before picking them up.
14 Unplug this product from the power socket and refer all servicing to Brother Authorized Service 
Personnel under the following conditions: 
„When the power cord is damaged or frayed.
„If liquid has been spilled into the product.
„If the product has been exposed to rain or water.
„If the product does not operate normally when the operating instructions are followed, 
adjust only those controls that are covered by the operating instructions. Incorrect 
adjustment of other controls may result in damage and will often require extensive work by 
a qualified technician to restore the product to normal operation.
„If the product has been dropped or the casing has been damaged.
„If the product exhibits a distinct change in performance, indicating a need for service.
15 To protect your product against power surges, we recommend the use of a power protection 
device (Surge Protector). 
						

							76
16 To reduce the risk of fire, electric shock and injury to people, note the following:
„Do not use this product near appliances that use water, a swimming pool, or in a wet 
basement.
„Do not use the machine during an electrical storm (there is the remote possibility of an 
electrical shock) or to report a gas leak in the vicinity of the leak.
IMPORTANT - For your safetyA
To ensure safe operation, the supplied three-pin plug must be inserted only into a standard three-
pin electrical socket that is effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and 
that the installation is completely safe. For your safety, if in any doubt about the effective 
grounding of the power, consult a qualified electrician.
Wiring information (for U.K. only)A
Important
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same 
rating as the original fuse.
Always replace the fuse cover. Never use a plug that does not have a cover.
Warning - This machine must be earthed.A
The wires in the mains lead are coloured in line with the following code:
„Green and Yellow: Earth
„Blue: Neutral
„Brown: Live
If in any doubt, call a qualified electrician. 
						

							Safety and Legal
77
EU Directive 2002/96/EC and EN50419A
 
European Union only
This equipment is marked with the above recycling symbol. It means that at the end of the life of 
the equipment you must dispose of it separately at an appropriate collection point and not place 
it in the normal domestic unsorted waste stream. This will benefit the environment for all. 
(European Union only)
Legal limitations for copyingA
It is an offence to make reproductions of certain items or documents with the intent to commit 
fraud. This memorandum is intended to be a guide rather than a complete list.
We suggest you check with relevant legal authorities if in doubt about a particular item or 
document.
The following are examples of documents which may not be copied:
„Money
„Bonds or other certificates of indebtedness
„Certificates of Deposit
„Armed Forces Service or Draft papers.
„Passports
„Postage Stamps (cancelled or uncancelled)
„Immigration Papers
„Welfare documents
„Cheques or Drafts drawn by Governmental Agencies
„Identification Documents, badges or insignias
„Licences and Certificates of Title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair 
dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain 
state/provincial laws. 
						

							Chapter A
78
TrademarksA
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2006 Brother Industries, Ltd. All rights reserved.
Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.
Macintosh and TrueType are registered trademarks of Apple Computer, Inc.
PaperPort is a registered trademark of ScanSoft, Inc.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Microdrive is a trademark of International Business Machine Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SecureDigital is a trademark of Matsushita Electric Industrial Co. Ltd., SanDisk Corporation and 
Toshiba Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
MultiMediaCard is a trademark of Infineon Technologies and licensed to the MultiMediaCard 
Association.
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co. 
Ltd.
PictBridge is a trademark.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of 
Sony Corporation.
Each company whose software title is mentioned in this manual has a Software License 
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide and the Software Users 
Guide are registered trademarks of their respective companies. 
						

							79
B
TroubleshootingB
If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips. 
Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 
http://solutions.brother.com
.
If you are having difficulty with your machineB
Troubleshooting and Routine 
Maintenance
B
Printing
DifficultySuggestions
No printout Check the interface cable or connection on both the machine and your computer. 
(See the Quick Setup Guide.)
Make sure the machine is plugged in and not in Power Save mode.
One or more ink cartridges are empty. (See Replacing the ink cartridges on page 
91.)
Check to see if the LCD is showing an error message. (See Error messages on 
page 84.)
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes. Right-
click and choose ‘Brother MFC-XXXX’ (where XXXX is your model name), and 
make sure that ‘Use Printer Offline’ is unchecked.
Poor print quality Check the print quality. (See Checking the print quality on page 96.) 
Make sure that the Printer Driver or Paper Type setting in the menu matches the 
type of paper you are using. (See Printing for Windows
® or Printing and Faxing for 
Macintosh® in the Software Users Guide on the CD-ROM and Paper Type on 
page 17.) 
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
„The expiration date written on the cartridge package has passed. (Cartridges 
stay usable for up to two years if kept in their original packaging.)
„The ink cartridge was in your machine over six months.
„The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See Acceptable paper and other 
media on page 8.) 
The recommended environment for your machine is between 20° C to 33° C (68° 
F to 91° F).
White horizontal lines appear in text 
or graphics.Clean the print head. (See Cleaning the print head on page 95.)
Try using the recommended types of paper. (See Acceptable paper and other 
media on page 8.) 
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 95.)
Characters and lines are stacked. Check the printing alignment. (See Checking the printing alignment on page 97.) 
						

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Printed  text  or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide 
is adjusted correctly. (See Loading paper and other media on page 12.)
Make sure the Jam Clear Cover is set properly.
Smudged stain at the top centre of 
the printed page.Make sure the paper is not too thick or curled. (See Acceptable paper and other 
media on page 8.) 
Printing appears dirty or ink seems 
to run.Make sure you are using the recommended types of paper. (See Acceptable 
paper and other media on page 8.) Dont handle the paper until the ink is dry.
Stains appear on the reverse side 
or at the bottom of the page.Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer 
platen on page 94.)
Make sure you are using the paper support flap. (See Loading paper and other 
media on page 12.)
The machine prints dense lines on 
the page.Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled. In the printer driver Basic tab, click the Settings, and uncheck the Bi-Directional 
Printing.
Cannot perform ‘2 in 1 or 4 in 1’ 
printing.Check that the paper size setting in the application and in the printer driver are the 
same.
Print speed is too slow.  Try changing the printer driver setting. The highest resolution needs longer data 
processing, sending and printing time. Try the other quality settings in the printer 
driver Basic tab. Also, click the Settings tab, and make sure you uncheck Colour 
Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing. 
(See Printing for Windows
® or Printing and Faxing for Macintosh® in the Software 
Users Guide on the CD-ROM.)
Colour Enhancement is not 
working properly.If the image data is not full colour in your application (such as 256 colour), Colour 
Enhancement will not work. Use at least 24 bit colour data with the Colour 
Enhancement feature.
Machine feeds  multiple  pages Make sure the paper is loaded properly in the paper tray. (See Loading paper and 
other media on page 12.)
Check that more than two types of paper are not loaded in the paper tray at any 
one time.
Printed pages are not stacked 
neatly.Make sure you are using the paper support flap. (See Loading paper and other 
media on page 12.)
Printed pages re-feed and cause a 
paper jam.Make sure you pull out the paper support until it clicks and unfold the paper 
support flap.
Machine does not print from Paint 
Brush.Try setting the Display setting to ‘256 colours’.
Machine does not print from Adobe 
Illustrator.Try to reduce the print resolution. (See Printing for Windows
® or Printing and 
Faxing for Macintosh® in the Software Users Guide on the CD-ROM.)
The machine cannot print full pages 
of a document.
Out of memory message occurs.Reduce the printing resolution. (See Printing for Windows
® or Printing and Faxing 
for Macintosh® in the Software Users Guide on the CD-ROM.)
Reduce the complexity of your document and try again. Reduce the graphic 
quality or the number of font sizes within your application software.
Printing (Continued)
DifficultySuggestions