Brother Hl 5130 User Manual
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TROUBLESHOOTING 6 - 16 Envelope creases ■Open the face-up (back) output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). When you have finished printing your envelopes, close the face-up output tray to reset the two blue tabs back to their original position. See page 1-31. Examples of poor print qualityRecommendation ABCDEFG EFGHIJKLMN
6 - 17 TROUBLESHOOTING Solving print problems Problem Recommendation The printer prints unexpectedly or it prints garbage data.■Make sure the printer cable is not too long. We recommend you use a parallel or USB cable that is less than 2 meters (6 1/2 feet) in length. ■Make sure that the printer cable is not damaged or broken. ■If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again. ■Check that you have chosen the appropriate printer driver with ‘Set as Default’. ■Make sure that the printer is not connected to the same port that is also connected to a storage device or scanner. Take away all other devices and connect the port only to the printer. ■Turn off Printer Status Monitor in the Device Options tab in the printer driver. The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.■Press the Go button to print the data left in the printer. Press the Job Cancel button if you want to delete the data left in the printer. ■If this does not clear the error, reduce the complexity of your document or reduce the print resolution. ■Expand the printer memory by adding a DIMM. See Installing additional memory on page 4-2. Set page protection to ON by using the supplied Windows ® driver. ■Change the following settings in the supplied Windows® driver, and then try again. The best combination of the settings below will vary depending on your document: Graphics Mode TrueType™ mode Use printer TrueType™ fonts The printer cannot print full pages of a document. An error message MEMORY FULL is printed out.■Press the Go button to print the data left in the printer. Press the Job Cancel button if you want to delete the data left in the printer. ■Reduce the print resolution or reduce the complexity of your document. ■Expand the printer memory by adding a DIMM. See Installing additional memory on page 4-2. My headers or footers appear when I view my document on the screen but they do not show up when I print it.■Most laser printers have a restricted area that cannot be printed on. This unprintable area is usually the first two lines and the last two lines of a page (leaving 62 printable lines). Adjust the top and bottom margins of your document to allow for this.
APPENDIX A - 1 A Printer specifications Engine *1 From standard paper tray Appendix ModelHL-5130HL-5140 / HL-5150D / HL-5170DN TechnologyElectrophotographic Print speedUp to 18 ppm (Letter size) Up to 17 ppm (A4 size)Up to 21 ppm (Letter size) Up to 20 ppm (A4 size) First print timeLess than 10 sec *1 ResolutionWindows ® 95/98/Me, Windows NT® 4.0, Windows® 2000 and Windows® XPHQ1200 600 dpi 300 dpi DOS N/A 600 dpi Mac OS ®HQ1200 600 dpi 300 dpi
A - 2 APPENDIX Controller *2 Hi-Speed USB 2.0 (480 Mbps) is up to 40 times faster and compatible with original USB (12 Mbps). *3 HL-5150D and HL-5170DN only. *4 Brother original Windows ® management utility *5 Use a standard web browser to manage the device. *6 Code39, Interleaved 2 of 5, EAN-8, EAN-13, UPC-A, UPC-E, EAN-128, Codabar, FIM (US-PostNet), ISBN, Code128 ModelHL-5130HL-5140HL-5150DHL-5170DN ProcessorFujitsu SPARClite 133MHz MemoryStandard 8 MB 16 MB 32 MB Option N/A 1 DIMM slot; expandable up to 144 MB1 DIMM slot; expandable up to 160 MB InterfaceStandard IEEE 1284 Parallel, Hi-Speed USB 2.0 *2IEEE 1284 Parallel, Hi-Speed USB 2.0 *2, 10/100 BASE-TX Option 10/100BASE-TX (NC-2100p) Network ConnectivityProtocol for standard 10/100BASE-TXN/A TCP/IP, AppleTalk, IPX/SPX, DLC/LLC Protocol for optional 10/100BASE-TX (NC-2100p)TCP/IP, NetBEUI, AppleTalk *3 Management toolN/A BRAdmin Professional*4 Web Based Management*5 EmulationGDI PCL6 PCL6, BR-Script 3, Epson FX-850, IBM ProPrinter XL Resident fontsPCL N/A 49 scalable fonts, 12 bitmap fonts, 11 bar codes *6 66 scalable fonts, 12 bitmap fonts, 11 bar codes *6 PostScript ®3 language emulationN/A 66 fonts
APPENDIX A - 3 Software Control panel Paper handling *7 Instructional animations for problem solving *8 The Driver Deployment Wizard automates the installation of a printer in a peer-to-peer network. *9 Calculated with 80 g/m 2 (21 lb) paper ModelHL-5130HL-5140HL-5150DHL-5170DN Printer driverPCL Driver for Windows ® 95/98/Me, Windows NT® 4.0, Windows® 2000 and Windows® XP Brother Laser Driver for Mac OS® 8.6 to 9.2 and Mac OS® X 10.1 to 10.2 N/A BR-Script ® 3: PostScript Printer Description (PPD) file for Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000, Windows® XP, Mac OS® 8.6 to 9.2 and Mac OS® X 10.1 to 10.2 UtilitiesInteractive Help *7Interactive Help*7 Driver Deployment Wizard *8 ModelHL-5130HL-5140HL-5150DHL-5170DN LED4 LEDs Button2 buttons ModelHL-5130HL-5140HL-5150DHL-5170DN Paper Input *9Multi- purpose trayN/A 50 Sheets Manual feed tray1 Sheet N/A Paper tray (Standard)250 Sheets Lower tray (Option)N/A 250 Sheets Paper Output *9Face-down 150 Sheets Face-up 1 Sheet 25 Sheets DuplexManual Duplex Automatic Duplex
A - 4 APPENDIX Media specifications *10 Up to 10 sheets ModelHL-5130HL-5140HL-5150DHL-5170DN Media typesMulti- purpose trayN/A Plain paper, Bond paper, Recycled paper, Envelope, Labels, and Transparencies *10 Manual feed trayPlain paper, Bond paper, Recycled paper, Envelope, Labels, and TransparenciesN/A Paper tray (Standard)Plain paper, Bond paper, Recycled paper, and Transparencies *10 Lower tray (Option)N/A Plain paper and Recycled paper Media weightsMulti- purpose trayN/A 60 to 161 g/m 2 (16 to 43 lb) Manual feed tray60 to 161 g/m 2 (16 to 43 lb) N/A Paper tray (Standard)60 to 105 g/m 2 (16 to 28 lb) Lower tray (Option)N/A 60 to 105 g/m 2 (16 to 28 lb) Media sizesMulti- purpose trayN/A Width: 69.9 to 215.9mm (2.75 to 8.5 in.) Length: 116 to 406.4 mm (4.57 to 16 in.) Manual feed trayWidth: 69.9 to 215.9mm (2.75 to 8.5 in.) Length: 116 to 406.4 mm (4.57 to 16 in.)N/A Paper tray (Standard)A4, Letter, Legal, B5 (ISO), Executive, A5, A6, B6 Lower tray (Option)N/A A4, Letter, Legal, B5 (ISO), Executive, A5, B6
APPENDIX A - 5 Supplies Dimensions / Weights Other System Requiements * USB is not supported under Windows® 95 or Windows NT®4.0.** Power Macintosh with an Apple original pre-installed USB port. ModelHL-5130HL-5140HL-5150DHL-5170DN Toner Standard cartridge3,500 pages A4/Letter pages @5% coverage High yield cartridge 6,700 pages A4/Letter pages @5% coverage Drum 20,000 A4/Letter pages (1 page / job) ModelHL-5130HL-5140HL-5150DHL-5170DN Dimensions (W × D × H) 382 × 383 × 252 mm (15.0 × 15.1 × 9.9 in.) 382 × 401 × 252 mm (15.0 × 15.8 × 9.9 in.) Weights Approx.10.5 kg (23.1 lb) including the drum unit and toner cartridge Approx. 11.9 kg (26.2 lb) including the drum unit and toner cartridge ModelHL-5130HL-5140HL-5150DHL-5170DN Power consumption Printing Less than 460 W at 25 °C (77 °F) Standby Less than 75 W at 25 °C (77 °F) Sleep Less than 5 W Less than 6 W Noise level Sound PressurePrinting 50 dB Standby Less than 30 dB Sound Power Printing 6.4B(A) Standby 4.3B(A) Ecology Power save Yes Toner save Yes Computer Platform & Operating System Version Processor Speed Minimum RAMRecommended RAM Available Hard Disk Space Windows ®95*, 98, 98SE 486/66 MHz 8 MB 16 MB 40 MB NT ® Workstation 4.0* Pentium 75 MHz 16 MB 32 MB 50 MB 2000 Professional Pentium 133 MHz 64 MB 128 MB 50 MB Me Pentium 150 MHz 32 MB 64 MB 50 MB XP Pentium 300 MHz 128 MB 128 MB 50 MB Apple ® Macintosh®**OS® 8.6 - 9.2 All base models meet minimum requirements 32 MB 64 MB 50 MB OS ® X 10.1 - 10.2 or greater 128 MB 160 MB
A - 6 APPENDIX Important information for choosing your paper This section provides information to help you choose paper to use with this printer. Before you purchase a large quantity of paper Make sure the paper is suitable for the printer. Paper for plain paper copies Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually specified on the paper’s package. Check the package to see whether it is suitable for laser printers. Use paper that is suitable for laser printers. Basis weight The basis weight of the paper in general use varies in different countries. We recommend that you use paper that weighs 75 g/m 2 to 90 g/m2 (20 to 24 lb), although this printer is able to cope with thinner or thicker paper than these weights. Long grain and short grain The pulp fiber of the paper is aligned during paper manufacturing. What we call long grain paper is paper where the fiber is parallel to the paper carriage direction of the paper. Paper can be classified into two types, long grain and short grain. Long grain paper’s fiber direction is parallel to the carriage direction of the paper in the printer. Short grain paper’s fiber direction is vertical to the carriage direction of the paper in the printer. Though most plain paper for copying is long grain, some is short grain. We recommend that you use long grain paper for this printer. Short grain paper is too weak for the paper carriage of the printer. Acid paper and neutralized paper Paper can be classified as either acid paper or neutralized paper. Though modern paper manufacture methods started with acid paper, recently neutralized paper is taking the place of acid paper because of environment or preservation issues. However, many forms of acid paper can be found in recycled paper. We recommend that you use neutralized paper for this printer. You can use an acid paper check pen to distinguish acid paper from neutral paper. Print surface The characteristics may differ a little between the face side and reverse side of a sheet of paper. Usually, the opening side of the ream of paper package is the print side. Follow any indication of the print side on the paper package. Typically, the print side is indicated by an arrow. Unit Europe USA g/m 2 80 to 90 75 to 90 lb20 to 24
APPENDIX A - 7 Moisture content Moisture content is the amount of water left in the paper after manufacture. It is one of the important characteristics of the paper. This can change greatly depending on the storage environment, although usually paper contains about 5% water by weight. Because paper often absorbs water, the amount of water can sometimes be about 10% in a high humidity environment. When the amount of water increases, the characteristic of the paper changes greatly. The fixing of the toner may become worse. For storage of the paper and during use, we recommend that the humidity of the surrounding environment is between 50% and 60%. Rough estimate of basis weight Paper size g/m2 lb Bond Index 60 16 64 17 75 20 90 24 105 28 120 32 135 36 161 43 90 20053110 Letter8.5 × 11 in. Legal8.5 × 14 in. Executive7.25 × 10.5 in. A4210 × 297 mm A5148 × 210 mm A6105 × 148 mm Envelope Monarch3.875 × 7.5 in. Envelope #93.875 × 8.9 in. Envelope #104.12 × 9.5 in. Envelope #114.5 × 10.375 in. Envelope DL110 × 220 mm Envelope C5162 × 229 mm Envelope C6114 × 162 mm Envelope B5 (ISO)176 × 250 mm Envelope B6125 × 176 mm Folio8.5 × 13 in.
B - 1 APPENDIX (FOR EUROPE AND OTHER COUNTRIES) B Brother Numbers IMPORTANT: For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product By registering your Brother product, you will be recorded as the original owner of the product. Your registration with Brother: ■ may serve as a confirmation of the purchase date of your product should you lose your receipt; ■ may support an insurance claim by you in the event of product loss covered by insurance; and, ■ will help us to notify you of enhancements to your product and special offers. Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register your new product, register on-line at http://www.brother.com/registration/ Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product. http://solutions.brother.com You can check here for the Brother driver updates. Customer Service Visit http://www.brother.com for contact information on your local Brother office. Service center locations For service centres in Europe, contact your local Brother Office. Address and telephone contact information for European offices can be found at http://www.brother.com and select your country. Appendix (For Europe and Other Countries) Internet Addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com