Blackberry Torch 9850 9860 7 1 User Guide

Related information
Generate an encryption key, 315
Change or delete a contact, 183
Turn on or turn off data service or set roaming options, 254
Options for email filters, 92
Resend a message, 88
Wireless coverage indicators, 257
Turn on, turn off, or check the status of a network connection, 253
Resend a message, 88
I forget my smartphone password
If you forget your BlackBerry smartphone password, it can't be recovered. If your smartphone uses a BlackBerry Enterprise 
Server
, your administrator...

Related information
Set options for backlighting, 222
Email messages aren't reconciling over the wireless network
Try the following actions:
•Verify that your BlackBerry smartphone is connected to the wireless network.
•Verify that wireless email reconciliation is turned on.
•Reconcile email messages manually.
Organizer data isn't synchronizing over the wireless 
network
Try the following actions:
•Verify that your BlackBerry smartphone is connected to the wireless network.
•Verify that wireless...

Networks and Connections > Bluetooth Connections. Highlight a Bluetooth enabled device. Press the  > 
Devices Properties. Clear the Encryption checkbox. Press the  key > Save.
Related information
Make your smartphone discoverable, 276
The media player screen closes
If you pause or stop a media file for a certain period of time, the media player screen closes to optimize the performance of your 
BlackBerry smartphone. In the media options, you can stop the media player screen from closing or change the...

Tips and shortcuts
Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom. 
Access popular options such as setting the alarm, viewing 
notifications, and turning on or turning off network 
connections.Highlight and click the areas at the top of the home screen.See all the apps and folders on the Home screen, or 
minimize the panel and view the wallpaper.On the navigation bar, click All.Switch to another app.Press and hold the  key. Click an app. Note:...

Add an app to the Favorites panel.Highlight an app on the home screen or in a folder. Press the 
 key > Mark as Favorite.
Change options for the home screen such as the wallpaper.On the home screen, press the  key > Options.
Related information
Change what happens when you type on the Home screen, 
Assign an application to a convenience key, 216
Keep an application running in the background and switch to another application, 240
Tips: Extending battery life
Close apps when you're finished with...

Switch your vibrating notifications to sound notifications or LED notifications, lower the volume of your sound 
notifications, or select a shorter ring tone.On the home screen, click your Sound and Alert Profiles 
icon. Click Change Sounds and Alerts.
Delete the previous text from a reply message.When you are replying to a message, press the  key 
> 
Delete Original Text.
Change how often podcast or social feed applications refresh  content.Your podcast and social feed applications periodically 
refresh...

Tips: Freeing space for your music, 
pictures, videos, and files
You can store files in the built-in media storage on your BlackBerry smartphone or on a media card.
Check how much storage is used by media files and  documents.On the home screen, click the Media icon. Press the 
key > Memory Use.
Delete unneeded files.On the home screen or in a folder, click the Files icon. Find 
and highlight a file. 
Press the  key > Delete.
Reduce the size of pictures you take and videos you record.On the home screen,...

Tips: Freeing space to optimize your 
smartphone's performance
Try to maintain at least 10 MB of available application storage on your BlackBerry smartphone. If you find that your 
smartphone processes are unusually slow, try any of the following:
Close any apps you're not using.Press and hold the  key until the application switcher 
appears. Click an application icon. Press the 
 key > 
Close or Exit.
Check how much free application storage you have.On the home screen or in a folder, click the...

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if 
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
Change how long your smartphone stores calendar entries, 178
Delete a language from your smartphone, 219
Tips: Updating your software
Updated BlackBerry Device Software and...

Set a smartphone password.On the home screen or in a folder, click the Options icon. 
Click Security > Password.
Encrypt contacts and files.On the home screen or in a folder, click the Options icon. 
Click Security > Encryption.
Back up your smartphone data to your computer.Use the BlackBerry Desktop Software to back up your 
smartphone data to your computer. 
To download the 
BlackBerry Desktop Software, from your computer, visit 
www.blackberry.com/desktop and select the appropriate 
option for your...