Blackberry Torch 9850 9860 7 1 User Guide

Tips: Finding apps
Look in a folder on your home screen.Some apps are located in folders on your home screen. 
Click a folder to see what apps are inside.Make all hidden apps visible on the home screen.On the home screen, press the  key > Show All 
Icons
. To unhide an app, highlight it and then press the 
 key > Unhide Icon. If the icon is hidden in other 
panels, you can unhide the icon in all panels, or in the  current panel only. If 
Show All Icons does not appear in the 
menu, there are no apps...

•Mark all messages that are prior to a date as read. 
Highlight a date field. Press the 
 key > Mark Prior 
Read
.
Identify an indicator.•You might be able to identify an indicator by seeing the 
icon of the application that the indicator refers to. To 
see a complete list of applications on your 
BlackBerry 
smartphone and their icons, on the Home screen or in a 
folder, click the 
Options icon. Click Device > 
Application Management.
Tips: Updating your software
Updated BlackBerry Device Software and...

See all the apps and folders on the Home screen, or 
minimize the panel and view the wallpaper.On the navigation bar, click All.Switch to another app.Press and hold the  key. Click an app. Note: The other app might still be running in the 
background.Open an app with a convenience key.Press a convenience key on the side of your BlackBerry 
smartphone. 
Note: You can customize which app a convenience key 
opens.Use toolbars.Toolbars are available in most applications, and appear at 
the bottom of the...

Tips: Extending battery life
Close apps when you're finished with them.In an app, press the  key and click Close or Exit.Turn on battery saving mode.On the home screen or in a folder, click the Options icon. 
Click Device > Battery Saving Mode. Select the Turn on 
Battery Saving Mode when battery power level is low 
checkbox.
Turn off network connections you aren't using.On the home screen, click the connections area at the top 
of the screen, or click the 
Manage Connections icon. Click 
a...

If your smartphone has a camera flash, turn off the flash.On the home screen, click the Camera icon. Click the flash 
icon at the bottom of the screen until the 
flash off 
indicator appears.
Keep your battery connections clean.Every few months, use a cotton swab or dry cloth to clean  the metal contacts on the battery and the smartphone.Check for Device Software updates.Click the Options icon > Device > Software Updates.
Tips: Freeing space for your music, pictures, videos, 
and files
You can store...

Tips: Keeping your information safe
You can take some simple steps to help prevent the information on your BlackBerry smartphone from being compromised, 
such as avoiding leaving your smartphone unattended.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you  update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if 
your smartphone is lost, stolen, or corrupted by an unforeseen...

Change the active phone numberFrom the home screen, press the  key. Click your 
phone number at the top of the screen. Click a phone 
number.
Shortcuts: Typing with the touch screen keyboard
Depending on the typing input language that you're using, some shortcuts might not be available. Depending on the type of 
touch screen keyboard you're using, some shortcuts might not be available.
Show the keyboardTap a text field or tap the Show Keyboard icon at the 
bottom of the screen.Hide the...

Change the typing input languageIf you have more than one typing input language installed, and you're using the full keyboard, tap the language key. 
Tap an input language.
Shortcuts: Media
Depending on the typing input language that you're using, some shortcuts might not be available.
Audio and video files
Pause an audio or video filePress the Mute key on the right side of your BlackBerry 
smartphone.
Resume playing an audio or video filePress the Mute key again.Play the next audio filePress and...

Common troubleshooting
I can't make or receive calls
Try the following actions:
•Verify that your BlackBerry smartphone is connected to the wireless network.
•Verify that your wireless service plan includes phone or voice services.
•If you can't make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing.
•If you have traveled to another country and you haven't changed your smart dialing options, dial...

I'm not receiving messages
Try the following actions:
•Verify that your BlackBerry smartphone is connected to the wireless network. If you're not in a wireless coverage area, 
you should receive messages when you return to a wireless coverage area.
•Reset your smartphone. Connect to the network and try again.
•If you created an email address or added an existing email address to your smartphone using the email setup screen in  the Setup application, verify that you have received an activation...