Blackberry Torch 9810 7 1 User Guide

BlackBerry Device Software
How to: BlackBerry Device Software
About updating the BlackBerry Device Software
You might want to update your BlackBerry Device Software to access new applications and features or to resolve a 
technical issue. The duration of the update process can range from 15 minutes to 2 hours, depending on the type of 
update, the amount of smartphone data, and the number of applications on your 
BlackBerry smartphone. You can't use 
your smartphone or make emergency calls when the...

•To update your software using a website, from your computer, visit www.blackberry.com/update. Click Check for 
Updates
. Connect your smartphone to your computer.
2.Complete the instructions on the screen.
If you updated your software over the wireless network, to delete the previous version of software that is temporarily stored 
on your smartphone, on the home screen or in a folder, click the 
Options icon. Click Device > Software Updates. Press the 
 key > View Result. Press the  key > Delete...

Troubleshooting: BlackBerry Device 
Software
I can't update the BlackBerry Device Software over 
the wireless network
Depending on the options that your wireless service provider or administrator sets, you might not be able to update your 
BlackBerry Device Software over the wireless network.
Try the following actions:
•Verify that your BlackBerry smartphone is connected to a wireless network.
•Verify that you're not roaming outside of your wireless service provider's wireless coverage area....

My smartphone responds slowly or freezes
Try the following actions:
•Close unused applications.
•Free some of your application storage.
•Update your BlackBerry Device Software.
•Remove and re-insert the battery. For more information about inserting the battery, see the printed documentation that came with your 
BlackBerry smartphone, or visit www.blackberry.com/docs/smartphones and see the Start Here guide 
for your smartphone.
Related information
Tips: Freeing space to optimize your smartphone's...

Manage Connections
Mobile network
How to: Mobile network
Manage Connections at a glance
 
 
Check which wireless networks your smartphone connects to
The types of networks listed do not reflect network connections, only the ability of your BlackBerry smartphone model to 
connect to those networks. For more information about the wireless networks that your smartphone connects to, see the 
Safety and Product Information booklet for your smartphone.
1.On the home screen or in a folder, click the Options...

Turn on, turn off, or check the status of a network connection
You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more information, see the 
Safety and Product Information booklet for your BlackBerry smartphone.
On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
•To turn on a network connection, select the checkbox beside a connection type.
•To turn off a network connection, clear the...

For more information about roaming and roaming fees, contact your wireless service provider.
Switch wireless networks manually
Before you begin: To switch wireless networks manually, your wireless service plan must include this service and your 
BlackBerry smartphone must be connected to a GSM or UMTS network.
Your smartphone is designed to switch to an appropriate wireless network automatically when you travel.
1.On the home screen, click the connections area at the top of the screen, or click the...

Preferred wireless network list
About the preferred wireless network list
Your wireless service provider might have agreements with other wireless service providers that permit you to use their services when you are traveling. You can use the preferred wireless network list to control the order in which your 
BlackBerry smartphone uses these other wireless networks.
Your smartphone tries to connect to a wireless network based on the order in which the wireless networks appear in your 
preferred wireless...

6.Press the  key > Close.
Change the order of preferred networks
Before you begin: To perform this task, your BlackBerry smartphone must be connected to a GSM or UMTS network.
Depending on your wireless service plan, this feature might not be supported. Your smartphone connects to networks 
based on the order that they appear in the preferred network list.
1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2.Click Networks and Connections >...

Wireless coverage indicators
Indicators in the upper-right corner of the home screen display the wireless coverage level for the area that you are using 
your 
BlackBerry smartphone in. For more information about wireless coverage areas, contact your wireless service 
provider.
IndicatorDescription Provides information about the strength of the wireless signal. Three or more  bars indicate a strong signal. A reduced signal display might indicate increased power output from your smartphone as it attempts...