Blackberry Curve 9310, 9315, 9320 User Guide

Make a conference call
Before you begin: Depending on your wireless service provider or your wireless service plan, this feature might not be 
supported.
If your BlackBerry smartphone is connected to a CDMA network, you can't join more than two contacts to a conference 
call.
1.During a call, press the  key > Add Participant.
2.Type a phone number or highlight a contact.
3.Press the  key. 4.During the new call, press the  key to join your first contact to the conference call. 
5.To join another...

Leave a conference call
Before you begin: You can perform this task only if you make a conference call by joining calls together, and not if you 
create a conference call meeting in the calendar.
If you make a conference call, you can leave the conference call and the call continues without you. Depending on your 
wireless service provider, this feature might not be supported. 
During a conference call, press the  key > Transfer or Flash.
Call logs
About call logs
Call logs appear in the Phone...

•To delete a range of call logs, highlight a call log. Press and hold the Shift key. On the trackpad, slide your finger 
up or down. Release the 
Shift key.
3.Press the  key > Delete. 
Add, change, or delete call log notes
1.From the home screen, press the  key. 
2.Highlight a call log.
3.Press the  key > View > History. 
4.Highlight a call log.
5.Press the  key. 
•To add notes, click Add Notes.
•To change notes, click Edit Notes.
 • To delete notes, click Edit Notes. Press the  key > Clear Field....

If your SIM card supports more than one phone number, you can make calls using your active phone number only, but you 
receive calls to all phone numbers. If you're already on a call, you receive calls to your active phone number only, and any  calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail.
If your wireless service provider has set up your smartphone to support more than one phone number, you can make calls 
and receive calls using your active...

2.Press the  key > Options > Call Logs and Lists. 
•To sort phone numbers or contacts by frequency of use, change the Phone List View field to Most Used.
•To sort contacts alphabetically by contact name, change the Phone List View field to Name.
•To sort phone numbers or contacts by most recent use, change the Phone List View field to Most Recent.
3.Press the  key > Save. 
Related information
Turn on or turn off dialing from the lock screen, 74 
Hide or display your phone number when you make calls
Your...

•To stop answering calls automatically when you remove your smartphone from the holster, change the Auto 
Answer Calls
 field to Never.
•To end calls automatically when you insert your smartphone in the holster, change the Auto End Calls field to Into 
Holster
.
•To stop ending calls automatically when you insert your smartphone in the holster, change the Auto End Calls 
field to Never.
3.Press the  key > Save. 
Change how you answer calls with a headset
If your BlackBerry smartphone is paired with a...

From the home screen, press the  key. 2.Press the  key > Options > TTY.
3.Change the TTY field.
4.Press the  key > Save. 
A TTY indicator appears in the connections area at the top of the home screen.
Related information
About TTY support, 76 
Phone options, 74 
Voice mail
Set up your voice mail
Your voice mail account, password, and greeting are created within your wireless service provider's voice mail system. 
Depending on your wireless service provider, the method for changing your voice mail...

Press the  key > Save. 
Related information
I can't check my voice mail, 80
Check your voice mail, 78
Check your voice mail
Depending on your theme, you might be able to check your voice mail from the home screen.
Tip: You can set the voice mail access number and password to dial automatically to access your voice mail messages.1.From the home screen, press the  key. 2.Press the  key > Call Voice Mail.
3.Enter your voice mail access number and password as prompted.
Related information
I can't...

administrator has turned off a feature or set an option for you, the option might not appear, the option might appear grayed out, or a lock indicator appears beside the option field.
If your smartphone was previously associated with a BlackBerry Enterprise Server and your administrator hasn't removed 
IT policy rules from your smartphone, you can use the 
BlackBerry Desktop Software to remove the IT policy rules. For more 
information, visit 
www.blackberry.com/btsc and read KB18998.
For more...

I can't check my voice mail
Try the following actions:
•If you have more than one phone number associated with your BlackBerry smartphone and you're trying to check your 
voice mail using a shortcut key, your smartphone calls the voice mail access number for your active phone number. 
Check the voice mail for your alternate phone number.
•You need a voice mail access number to check your voice mail. To obtain a voice mail access number, contact your 
wireless service provider or administrator....