Blackberry Curve 9310, 9315, 9320 User Guide

3.In the General section, change the Truncation Mode field to Send Anyway or More All And Send.4.Press the  key > Save. 
To turn on the prompt again, change the Truncation Mode field to Prompt User.
Turn off the prompt that appears when you use a certificate or PGP key 
that is not recommended for use
1.On the home screen or in a folder, click the Options icon.
2.Click Security > S/MIME or PGP.
3.In the General section, clear the Warn About Problems With My Certificates checkbox or Warn About Problems...

IBM Lotus Notes native encrypted messages
About IBM Lotus Notes native encrypted messages
If your email account uses a BlackBerry Enterprise Server that supports this feature, you can send and receive messages 
on your 
BlackBerry smartphone using IBM Lotus Notes native encryption. When you send or receive IBM Lotus Notes 
native encrypted messages, you might be prompted to type your IBM Lotus Notes ID password.
Before you can send or receive IBM Lotus Notes native encrypted messages, you or your...

Turn on or turn off data service or set roaming options, 254
Options for email filters, 96 
Resend a message, 93 
Turn on, turn off, or check the status of a network connection, 252
Resend a message, 93 
I'm not receiving messages
Try the following actions:
•Verify that your BlackBerry smartphone is connected to the wireless network. If you're not in a wireless coverage area, 
you should receive messages when you return to a wireless coverage area.
•Reset your smartphone. Connect to the network...

The number of new or unread messages is different 
than I expect
The number of new or unread messages includes saved messages and filed messages.
If you have set your BlackBerry smartphone to hide filed messages and you receive a new message in an email folder other 
than your inbox in the email application on your computer, your smartphone files the message.
Related information
View filed messages, 96 
I can't use a shortcut to view one type of message in a 
message inbox
If you switch BlackBerry...

A message, attachment, or Google Mail conversation 
is cut short or doesn't appear
Try the following actions:
•Wait for a short period of time. Your BlackBerry smartphone receives long messages and attachments in sections.
•If "More available" appears at the end of the message or attachment, press the  key > More or More All.
•If part of a Google Mail conversation doesn't appear, press the  key > More of Conversation.
•If you're downloading an attachment, cancel the download and wait...

HTML email messages don't appear correctly
Try the following actions:
•Wait for a short period of time. Your BlackBerry smartphone receives long messages and attachments in sections.
•Try downloading external pictures. Press the  key > Get Images.
•Try viewing your message in plain text. Press the  key > Get Plain Text.
•Verify that the email that you received isn't encrypted.
Some email folders appear dimmed
If you can't forward email from an email folder, the check box beside the folder...

•Verify that your BlackBerry smartphone is connected to the wireless network. If you're not in a wireless coverage area, 
your smartphone should send the messages when you return to a wireless coverage area.
•Verify that fixed dialing is turned off.
Related information
Turn on, turn off, or check the status of a network connection, 252
I'm not receiving text messages
Depending on your wireless service plan, this feature might not be supported.
Verify that your BlackBerry smartphone is connected...

Files and attachments
How to: Files
File basics
About files and attachments
You can view and download attachments and store them on your BlackBerry smartphone or a media card. If your email 
account uses a 
BlackBerry Enterprise Server that supports accessing files on your organization's network, you can preview 
files from your organization's network and save the files to your smartphone or attach them directly to email messages 
without downloading them. You can use the Files application to...

1.In a message, in a calendar entry, or on a webpage, do one of the following:
 • If there is only one attachment in a message or calendar entry, press the  key.
 • If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the  key.
 • If you are downloading a file from a webpage, press the  key.
2.Click Download Attachment or Download File.
3.Click the folder that you want to save the file or attachment in.
4.Click Save.
To stop downloading an attachment, in a...

1.On the home screen or in a folder, click the Media icon or Files icon.
2.Find and highlight a file.
3.Press the  key > Send. 
4.Click a message type.
5.If necessary, turn on Bluetooth technology and choose a device or pair with a device.
Related information
I can't attach a file to a text message, 127 
Open a link in a file or an attachment
Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments.
1.In a file, highlight a link.
2.Press the...