Blackberry Curve 9310, 9315, 9320 User Guide

Phone basics
Find your phone number
Do one of the following:
 • To view your active phone number, from the home screen, press the  key. Your phone number appears at the top 
of the screen.
 • To view a list of your multiple phone numbers, from the home screen, press the  key. If your wireless service plan 
supports text messaging, the first phone number in the list is the phone number that you use to send and receive text 
messages.
Related information
About multiple phone numbers, 73
My phone number...

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I can't make or receive calls, 40 
Answer a second call
Depending on your wireless service provider and wireless network, this feature might not be supported.
During a call, press the  key.
•To answer the incoming call and place the current call on hold, click Answer - Hold Current.
•To answer the incoming call and end the current call, click Answer - Drop Current.
To return to the first call, press the  key > Swap or...

To turn off mute, press the Mute key again.
Place a call on hold
If your BlackBerry smartphone is connected to a CDMA network, you can't place a call on hold.
During a call, press the  key > Hold.
To resume a call, press the  key > Resume.
Turn on the speakerphone
CAUTION: Don't hold your BlackBerry smartphone near your ear while you use the speakerphone. Hearing damage can 
occur. For more information, see the 
Safety and Product Information booklet for your smartphone.
During a call, press the...

If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your smartphone model, you might be able to use a headset button to make a call using a voice command.
Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust the volume of 
audio or video files.
For more information about using the headset, see the documentation that came with your headset.
Emergency calls
About...

Volume
Adjust the volume
•To increase the volume, press the Volume Up key on the right side of your BlackBerry smartphone.
•To decrease the volume, press the Volume Down key on the right side of your smartphone.
•To mute the volume, press the Mute key on the right side of your smartphone. To turn off mute, press the Mute key 
again. If you press the 
Mute key during a call, your smartphone mutes the call so that you can hear others on the call, 
but they can't hear you.
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Mute a...

4.Press the  key > Save. 
Speed dial
Set up speed dial for a contact
1.From the home screen, press the  key. 2.Press the  key > View > Speed Dial List. 
3.In the Speed Dial Numbers list, click an unassigned key.
4.Click a contact.
5.If necessary, click a phone number for the contact.
To make a call using speed dial, from the Phone application, the home screen, a message, or a message inbox, press and 
hold the key that you assigned to the contact.
Change the contact that is assigned to a speed dial key...

Press the  key > Save. 
About call forwarding
Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on 
your SIM card or 
BlackBerry smartphone. You might not be able to change or delete these phone numbers or add new 
ones.
For more information, contact your wireless service provider.
Start or stop forwarding calls
Before you begin: To perform this task, your wireless service provider must set up your SIM card or BlackBerry smartphone 
for this...

About call blocking
The blocked calling feature allows you to block all incoming calls or block incoming calls only when roaming. You can also 
block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when roaming.
To use the blocked calling feature, your BlackBerry smartphone must use a SIM card, and your wireless service provider 
must set up your SIM card for this service and provide you with a call blocking password. 
Depending on your wireless...

Turn on fixed dialing
Before you begin: To perform this task, your BlackBerry smartphone must use a SIM card, and your wireless service 
provider must set up your SIM card for this service and provide you with a SIM card PIN2 code.
1.From the home screen, press the  key. 2.Press the  key > Options > FDN Phone List. 3.Press the  key > Enable FDN Mode.
4.Type your PIN2 code.
5.Press the  key on the keyboard. 
To turn off fixed dialing, press the  key > Disable FDN Mode.
Related information
I can't make...

Set options for dialing extensions
1.From the home screen, press the  key. 2.Press the  key > Options > Smart Dialing. 
3.In the Number field, type the main phone number for an organization.
4.In the Wait For field, set how long your BlackBerry smartphone waits before dialing an extension.
5.In the Extension Length field, set the default length for extensions.
6.Press the  key > Save. 
Set the default country code and area code
1.From the home screen, press the  key. 2.Press the  key > Options > Smart...