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Blackberry Curve 9310, 9315, 9320 User Guide

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Page 301

•To search for a contact in your organization's contact list, click Remote Lookup. Type all or part of a contact's 
name. Click 
OK.
2.Highlight a contact.
3.Press the  key. 
•To view information for a contact, click View.
•To add a contact from your organization's contact list to your contact list, click Add to Contacts.
•To add all of the contacts from your organization's contact list to your contact list, click Add All to Contacts.
•To view the next 20 matches in your...

Page 302

Security
How to: Security
Security basics
About the smartphone password
There are several types of password protection that you can use on your BlackBerry smartphone.
Smartphone password
You can create a smartphone password to help protect your smartphone from unauthorized access and use, and you can 
set your smartphone to lock after a certain period of inactivity. You must enter your smartphone password to unlock your 
smartphone. If you forget your password, it can't be recovered. For security...

Page 303

Restoring your data
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if 
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
Set or change your smartphone password, 303
I forget my smartphone password, 42 
My smartphone prompts me to make an emergency call when I type a password, 332...

Page 304

 • To lock the keyboard, press the  key on the top of your smartphone.
 • To unlock the keyboard, press the  key again.
 • To lock your smartphone with a password, on the home screen or in a folder, click the  icon.
•To unlock your smartphone, enter your password.
Related information
Set or change your smartphone password, 303 
Change when your smartphone locks automatically with a password
Before you begin: 
Depending on the options that your administrator sets, you might not be able to perform this...

Page 305

CAUTION: If encryption is turned on, the process for deleting all smartphone data can take about one hour to complete. 
You can't stop the process after you start it. If you reset your smartphone, the process restarts after the smartphone  restarts.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Security Wipe.
3.Select the checkboxes for items that you want to delete.
4.Type blackberry.
5.Click Wipe Data.
If your smartphone was previously associated with a BlackBerry...

Page 306

•To allow the uploading of files to the YouTube website, select the YouTube Uploader checkbox. This restriction 
does not limit access to the YouTube website.
•To allow the installation of third party applications, select the Application installations checkbox.
•To allow the addition of new email accounts, select the Email account setup checkbox.
•To allow access to Facebook, click the Facebook checkbox. The Facebook option and the Twitter option work 
together. You must either allow or restrict access...

Page 307

Password Keeper
About the Password Keeper
Use the Password Keeper to store all your passwords in one place. The Password Keeper is designed to protect your passwords with a Password Keeper password. When you type this password, the Password Keeper decrypts your passwords.
You can also use the Password Keeper to generate random passwords that contain numbers, letters, and symbols.
Add, change, or delete a password that is saved in the Password Keeper
On the home screen or in the Applications folder, click...

Page 308

Note: Passwords are not encrypted when they are on the clipboard.
Prevent password copying
1.On the home screen or in the Applications folder, click the Password Keeper icon.
2.Press the  key > Options. 
3.In the Password Entries section, clear the Allow Clipboard Copy checkbox.
4.Press the  key > Save. 
Hide or show passwords in the Password Keeper
1.On the home screen or in the Applications folder, click the Password Keeper icon.
2.Press the  key > Options. 
•To hide passwords in the Password Keeper,...

Page 309

If you encrypt the files on your media card using an encryption key that your smartphone generates, you can only access 
the files when the media card is inserted into your smartphone. If you encrypt the files using your smartphone password, 
you can access the files in any smartphone that you insert your media card into, as long as you know the smartphone 
password that was used to protect the files.
If you use a smart card certificate for authentication, depending on the smart card, you might also be...

Page 310

Use a certificate to encrypt the encryption keys on your smartphone
Before you begin: To perform this task, your work email account must use a BlackBerry Enterprise Server that supports 
this feature. For more information, contact your administrator.
If you have encryption for data that is stored on your BlackBerry smartphone turned on and your smart card reader 
supports this feature, you might be able to use a certificate from the smart card to encrypt the encryption keys on your  smartphone.
1.On the...
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