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Blackberry Curve 9310, 9315, 9320 User Guide

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Page 261

Options for saved Wi-Fi networks
Common options
OptionDescriptionNameType a display name for the Wi-Fi network.SSIDType the Wi-Fi network name.Security TypeSet the security type that the Wi-Fi network supports.Band typeSet the Wi-Fi network type. If you don't know the network type, don't change this field.SSID broadcastedSet whether the Wi-Fi network broadcasts its SSID.Automatically obtain IP address and DNSSet whether your BlackBerry smartphone receives a routable IP address, a subnet mask, DNS...

Page 262

OptionDescriptionWEP keyType the WEP key for the Wi-Fi network in hexadecimal format.
WPA/WPA2 Personal options
These options appear if you choose the WPA/WPA2 Personal security type.
OptionDescriptionPassphraseIf necessary, type the WPA or WPA2 Personal passphrase to connect to the Wi-Fi network.
WPA/WPA2 Enterprise options
These options appear if you choose the WPA/WPA2 Enterprise security type.
OptionDescriptionEnterprise Sub-TypeIf necessary, set the enterprise security method for the Wi-Fi...

Page 263

Install a root certificate on your smartphone
You might not be able to connect to some Wi-Fi networks until you install a root certificate on your BlackBerry smartphone. 
You can install the root certificate on your computer, and then use the 
BlackBerry Desktop Software to synchronize the 
root certificate between your smartphone and your computer. For more information, see the Help in the 
BlackBerry 
Desktop Software
, or contact your administrator.
Wi-Fi calling
About Wi-Fi calling
If your wireless...

Page 264

3.Press the  key > Troubleshoot > Wi-Fi Diagnostics. 
4.Press the  key > Options. 
•To include advanced data in Wi-Fi diagnostic reports, change the Display Mode field to Advanced.
•To set a default recipient for Wi-Fi diagnostic reports, type the contact information.
5.Press the  key > Save. 
Connection permissions for third-party applications
PermissionDescriptionUSBSet whether third-party applications can use physical connections, such as a USB cable or RS-232 cable, that you have set up for your...

Page 265

Try the following actions:
•Verify that you turned on the connection to the Wi-Fi network.
•Verify that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able 
to connect. If you're connecting to an enterprise 
Wi-Fi network or a hotspot, talk to your administrator or an employee 
at the hotspot.
•Verify that the time on your smartphone is synchronized with the network time. If the times are different, it could 
prevent your smartphone...

Page 266

Mobile Hotspot mode
Depending on your wireless service provider, this feature might not be available.
How to: Mobile Hotspot mode
Mobile Hotspot mode basics
About Mobile Hotspot mode
Depending on your wireless service provider, this feature might not be available.
You can use the Wi-Fi technology on your BlackBerry smartphone in one of two ways: Wi-Fi mode or Mobile Hotspot mode.
When you turn on Wi-Fi mode, you can connect your smartphone to a Wi-Fi network to access an Internet connection. You 
can...

Page 267

Connect to the mobile network manually while using Mobile Hotspot 
mode
If your BlackBerry smartphone is connected to a GSM network, and Mobile Hotspot mode is turned on, you might have to 
manually connect to the mobile network using your APN. To get the user name and password for your APN, contact your 
wireless service provider. Depending on your wireless service provider, you might be able to enter up to two APNs.
1.On the home screen, click the connections area at the top of the screen, or click the...

Page 268

Change your mobile hotspot name
You can name your mobile hotspot so that other Wi-Fi enabled device users can see the name when they try to connect to 
your mobile hotspot. When you turn on Mobile Hotspot mode, the name of your mobile hotspot appears in the connections 
area at the top of the home screen.
1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2.Click Networks and Connections > Mobile Hotspot Connections > Options.
3.In the Network...

Page 269

Related information
Bluetooth profiles, 273
Submit a Mobile Hotspot diagnostic report
1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2.Click Networks and Connections > Mobile Hotspot Connections.
3.Press the  key > Diagnostics.4.Press the  key > Email Report.
Troubleshooting: Mobile Hotspot mode
I can't use my smartphone as a mobile hotspot
Try the following actions:
•Verify that your mobile network connection and your Wi-Fi connection...

Page 270

Bluetooth technology
How to: Bluetooth technology
About Bluetooth
Bluetooth technology is designed to establish a wireless connection between your BlackBerry smartphone and a Bluetooth 
enabled device, such as a hands-free car kit or a wireless headset.
Before you can connect your BlackBerry smartphone to a Bluetooth enabled device, you must first turn on Bluetooth 
technology on both devices and then pair the devices. Pairing establishes a relationship between the devices and usually needs to be done...
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