AT&T Voicemail Viewer User Guide
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If a mailbox is full or near full, a warning message will appear (Figure 107). Clicking on
the warning message will bring up a pop-up message (Figure 108).
Figure 105: Message controls & delete message Figure 106: Trash icon
Figure 107: Warning message Figure 108: Warning message popup](http://img.usermanuals.tech/thumb/575/55740/w300_att-voicemail-viewer_user_guide-50.png "Page 51
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If a mailbox is full or near full, a warning message will appear (Figure 107). Clicking on
the warning message will bring up a pop-up message (Figure 108).
Figure 105: Message controls & delete message Figure 106: Trash icon
Figure 107: Warning message Figure 108: Warning message popup")
[51] If a mailbox is full or near full, a warning message will appear (Figure 107). Clicking on the warning message will bring up a pop-up message (Figure 108). Figure 105: Message controls & delete message Figure 106: Trash icon Figure 107: Warning message Figure 108: Warning message popup
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Gadget Menu Options
The top right-hand corner of Voicemail Viewer has a menu that includes items Logout,
Go to AT&T Mailbox and Help information (Figure 109).
Help information includes an email address for assistance from AT&T (Figure 110).
Figure 109: Menu options
Figure 110: AT&T Help email](http://img.usermanuals.tech/thumb/575/55740/w300_att-voicemail-viewer_user_guide-51.png "Page 52
[52]
Gadget Menu Options
The top right-hand corner of Voicemail Viewer has a menu that includes items Logout,
Go to AT&T Mailbox and Help information (Figure 109).
Help information includes an email address for assistance from AT&T (Figure 110).
Figure 109: Menu options
Figure 110: AT&T Help email")
[52] Gadget Menu Options The top right-hand corner of Voicemail Viewer has a menu that includes items Logout, Go to AT&T Mailbox and Help information (Figure 109). Help information includes an email address for assistance from AT&T (Figure 110). Figure 109: Menu options Figure 110: AT&T Help email
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Windows® 7 Desktop Requirements
You must have an AT&T Unified MessagingSM account or an AT&T U-verse VoiceSM
account in order to use these applications. Before you use Voicemail Viewer, you will
need to be sure that you have first set up your AT&T Unified MessagingSM or AT&T
U-verse MessagingSM mailbox.
Adobe® Flash® Player is required for message playback. If you do not have Flash, go to
http://get.adobe.com/flashplayer/ to install the software on your computer....](http://img.usermanuals.tech/thumb/575/55740/w300_att-voicemail-viewer_user_guide-52.png "Page 53
[53]
Windows® 7 Desktop Requirements
You must have an AT&T Unified MessagingSM account or an AT&T U-verse VoiceSM
account in order to use these applications. Before you use Voicemail Viewer, you will
need to be sure that you have first set up your AT&T Unified MessagingSM or AT&T
U-verse MessagingSM mailbox.
Adobe® Flash® Player is required for message playback. If you do not have Flash, go to
http://get.adobe.com/flashplayer/ to install the software on your computer....")
[53] Windows® 7 Desktop Requirements You must have an AT&T Unified MessagingSM account or an AT&T U-verse VoiceSM account in order to use these applications. Before you use Voicemail Viewer, you will need to be sure that you have first set up your AT&T Unified MessagingSM or AT&T U-verse MessagingSM mailbox. Adobe® Flash® Player is required for message playback. If you do not have Flash, go to http://get.adobe.com/flashplayer/ to install the software on your computer....
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Figure 111: “Get it now Home!” Or “Get it now Work!”
Figure 112: 7RGRZQORDGWKHJDGJHWFOLFN](http://img.usermanuals.tech/thumb/575/55740/w300_att-voicemail-viewer_user_guide-53.png "Page 54
[54]
Figure 111: “Get it now Home!” Or “Get it now Work!”
Figure 112: 7RGRZQORDGWKHJDGJHWFOLFN")
[54]
Figure 111: “Get it now Home!” Or “Get it now Work!”
Figure 112: 7RGRZQORDGWKHJDGJHWFOLFN
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Application: Login
Once Voicemail Viewer is installed on Windows 7, you are presented with the login
screen. You will be required to log in with your home phone number and PIN. Click
―Remember me‖ to save credentials on the computer (Figure 116).
If the correct credentials are not entered, then an error message will pop up to require
you to re-enter the login credentials (Figure 117).
Figure 116: Login screen
Figure 115: Desktop with UM gadget installed](http://img.usermanuals.tech/thumb/575/55740/w300_att-voicemail-viewer_user_guide-54.png "Page 55
[55]
Application: Login
Once Voicemail Viewer is installed on Windows 7, you are presented with the login
screen. You will be required to log in with your home phone number and PIN. Click
―Remember me‖ to save credentials on the computer (Figure 116).
If the correct credentials are not entered, then an error message will pop up to require
you to re-enter the login credentials (Figure 117).
Figure 116: Login screen
Figure 115: Desktop with UM gadget installed")
[55]
Application: Login
Once Voicemail Viewer is installed on Windows 7, you are presented with the login
screen. You will be required to log in with your home phone number and PIN. Click
―Remember me‖ to save credentials on the computer (Figure 116).
If the correct credentials are not entered, then an error message will pop up to require
you to re-enter the login credentials (Figure 117).
Figure 116: Login screen
Figure 115: Desktop with UM gadget installed
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Application: Message Inbox
Once the correct login credentials are entered, you are presented with your Inbox
view.
The Inbox view displays a list of messages on the mailbox. The unread unheard
messages are bold.
The Inbox will be automatically refreshed whenever a new message is received in
the UM mailbox.
Windows 7 Sidebar has a fixed size for gadgets. As the result, only the most
important information is shown — the sender and the button to play the...](http://img.usermanuals.tech/thumb/575/55740/w300_att-voicemail-viewer_user_guide-55.png "Page 56
[56]
Application: Message Inbox
Once the correct login credentials are entered, you are presented with your Inbox
view.
The Inbox view displays a list of messages on the mailbox. The unread unheard
messages are bold.
The Inbox will be automatically refreshed whenever a new message is received in
the UM mailbox.
Windows 7 Sidebar has a fixed size for gadgets. As the result, only the most
important information is shown — the sender and the button to play the...")
[56] Application: Message Inbox Once the correct login credentials are entered, you are presented with your Inbox view. The Inbox view displays a list of messages on the mailbox. The unread unheard messages are bold. The Inbox will be automatically refreshed whenever a new message is received in the UM mailbox. Windows 7 Sidebar has a fixed size for gadgets. As the result, only the most important information is shown — the sender and the button to play the...
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Gadgets can be expanded from the Windows 7 Sidebar to a larger (but still fixed) size.
To expand a gadget, right click the ―larger size‖ icon on the side of the gadget (Figure
119).
The expanded gadget has a much larger size to show more information to include
date/time and duration of the call. A private message is marked by a lock icon, an
urgent message is marked by icon, and an urgent and private message is marked by
icon. The caller name is displayed in...](http://img.usermanuals.tech/thumb/575/55740/w300_att-voicemail-viewer_user_guide-56.png "Page 57
[57]
Gadgets can be expanded from the Windows 7 Sidebar to a larger (but still fixed) size.
To expand a gadget, right click the ―larger size‖ icon on the side of the gadget (Figure
119).
The expanded gadget has a much larger size to show more information to include
date/time and duration of the call. A private message is marked by a lock icon, an
urgent message is marked by icon, and an urgent and private message is marked by
icon. The caller name is displayed in...")
[57] Gadgets can be expanded from the Windows 7 Sidebar to a larger (but still fixed) size. To expand a gadget, right click the ―larger size‖ icon on the side of the gadget (Figure 119). The expanded gadget has a much larger size to show more information to include date/time and duration of the call. A private message is marked by a lock icon, an urgent message is marked by icon, and an urgent and private message is marked by icon. The caller name is displayed in...
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U-verse Messaging uses a different address book and the address book symbols are not
displayed but the private and urgent symbols are displayed (Figure 121).
Both Unified Messaging and U-verse Messaging offer a convenient option to combine or
integrate AT&T Wireline and wireless messages into a single mailbox. For integrated
mailboxes, additional icons are added to indicate which phone number was called. Icon
indicates a message was left for the landline...](http://img.usermanuals.tech/thumb/575/55740/w300_att-voicemail-viewer_user_guide-57.png "Page 58
[58]
U-verse Messaging uses a different address book and the address book symbols are not
displayed but the private and urgent symbols are displayed (Figure 121).
Both Unified Messaging and U-verse Messaging offer a convenient option to combine or
integrate AT&T Wireline and wireless messages into a single mailbox. For integrated
mailboxes, additional icons are added to indicate which phone number was called. Icon
indicates a message was left for the landline...")
[58] U-verse Messaging uses a different address book and the address book symbols are not displayed but the private and urgent symbols are displayed (Figure 121). Both Unified Messaging and U-verse Messaging offer a convenient option to combine or integrate AT&T Wireline and wireless messages into a single mailbox. For integrated mailboxes, additional icons are added to indicate which phone number was called. Icon indicates a message was left for the landline...
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Hovering the mouse or placing the cursor over a message displays the called number.
Play a message by clicking the arrow button on the left side of a message (Figure 123).
Figure 122: Integrated mailbox called phone icons
Figure 123: Playing a message](http://img.usermanuals.tech/thumb/575/55740/w300_att-voicemail-viewer_user_guide-58.png "Page 59
[59]
Hovering the mouse or placing the cursor over a message displays the called number.
Play a message by clicking the arrow button on the left side of a message (Figure 123).
Figure 122: Integrated mailbox called phone icons
Figure 123: Playing a message")
[59] Hovering the mouse or placing the cursor over a message displays the called number. Play a message by clicking the arrow button on the left side of a message (Figure 123). Figure 122: Integrated mailbox called phone icons Figure 123: Playing a message
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After selecting a Voicemail message to listen to, you can:
Pause and stop playing
Skip forward and backward within a message. The playback slider indicates progress
through the message, and you can click on the slider to select a point in the
message.
Delete a message by clicking the ―Delete‖ button while the message is being played,
or after the message has been played. (Figure 124).
Clicking the trash icon will display deleted messages, which can then be...](http://img.usermanuals.tech/thumb/575/55740/w300_att-voicemail-viewer_user_guide-59.png "Page 60
[60]
After selecting a Voicemail message to listen to, you can:
Pause and stop playing
Skip forward and backward within a message. The playback slider indicates progress
through the message, and you can click on the slider to select a point in the
message.
Delete a message by clicking the ―Delete‖ button while the message is being played,
or after the message has been played. (Figure 124).
Clicking the trash icon will display deleted messages, which can then be...")
[60] After selecting a Voicemail message to listen to, you can: Pause and stop playing Skip forward and backward within a message. The playback slider indicates progress through the message, and you can click on the slider to select a point in the message. Delete a message by clicking the ―Delete‖ button while the message is being played, or after the message has been played. (Figure 124). Clicking the trash icon will display deleted messages, which can then be...