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ATT System 25 Administration Manual

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    							Assigning Buttons to Multiline Terminals
    and Attendant Consoles
    To assign a feature to a
    1     From the Main Menu prompt, enter 2.
    button on a multiline
    voice terminal or2     At 
    PDC =, enter the PDC of the voice terminal or
    attendant console, beginattendant console.
    with this step:
    3     At 
    Action =, enter 100.
    4     At 
    Data =, enter the button number (see Tables 10-1
    through 10-7) you are assigning the feature to.
    To complete a button assignment, find the feature you want
    to assign from the list below. Enter the button function code
    after 
    Action = 101. Any additional required actions are
    described with that feature. Repeat this procedure, beginning
    with 
    Action = 100, for each button you want to assign to the
    voice terminal.
    To assign an Account
    1     At 
    Action =, enter 101.
    Code Entry button
    (ACCT ENTRY):2     At 
    Data =, enter 15.
    To assign Agent Status
    for CMS buttons
    (AGENT):1     At 
    Action =, enter 101. At Data =, enter 42.
    2     You see the prompt, 
    Action = 102.
    3     At Data =, enter a button subtype:
    0 = Monitor
    1 = Available (Agent)
    2 = After Call Work (Agent)
    3 = Logged Out (Agent)
    4     You see the prompt, 
    Action = 103.
    5     At Data =, enter the PDC of the station that has the
    associated Monitor button, or 0 if this is the monitor
    station.
    6     You see the prompt, 
    Action = 104.
    7     At Data =, enter the button number for the associated
    Monitor button on the station listed in Action 103, or 0 if
    this is the monitor station.
    10-6 Administering Button Assignments 
    						
    							To assign an Automatic1     At Action =, enter 101.
    Answer Button (AUTO
    ANS):2     At 
    Data =, enter 21.
    To assign an Automatic
    Intercom button (AUTO
    ICOM) (this is a two-
    station feature):1     At 
    Action =, enter 101.
    2     At 
    Data =, enter 8.
    3     You see the prompt, 
    Action = 102.
    4     At Data =, enter the called station’s PDC.
    5     You see the prompt, 
    Action = 103.
    6     At Data =, enter the called station’s Automatic Intercom
    button number.
    NOTE: Use with caution for the Cordless Phone.
    To assign a Bridged1     At 
    Action =, enter 101.
    Access button (BRIDGE):
    2     At 
    Data =, enter 37.
    3     You see the prompt, 
    Action = 102.
    4     At Data =, enter the PDC of the Principal station.
    5     You see the prompt, 
    Action = 103.
    6     At Data =, enter the button number of the paired System
    Access button on the Principal station.
    7     You see the prompt, 
    Action = 104.
    8     At Data =, enter a ringing option:
    O = no ring
    1 = immediate ring
    2 = delayed ring
    November 1995Administering Button Assignments 10-7 
    						
    							To assign a Call1     At Action =, enter 101.
    button (CALL):
    2     At 
    Data =, enter 40. †
    To assign a Group
    Coverage “Receiver”
    button (COVER-GRP):1     At 
    Action =, enter 101.
    2     At 
    Data =, enter 10. ‡
    3     You see the prompt, 
    Action = 102.
    4     At Data =, enter a coverage group number (1 - 32).
    5     You see the prompt, 
    Action = 103.
    6     At Data =, enter 1 to enable ringing (strongly
    recommended), 0 otherwise.
    To assign an Individual1     At 
    ActIon =, enter 101.
    Coverage “Receiver”
    button (COVER-IND):2     At 
    Data =, enter 12. ‡
    3     You see the prompt, 
    Action = 102.
    4     At Data =, enter the covered station’s PDC.
    5     You see the prompt, 
    Action = 103.
    6     At Data =, enter 1 to enable ringing (strongly
    recommended), 0 otherwise.
    NOTE: The SLAC cannot be assigned as the covered PDC
    for Individual Coverage.
    †   This feature requires the use of a display voice terminal.
    ‡   This feature is not administrable on a SLAC.
    10-8 Administering Button AssignmentsNovember 1995 
    						
    							To assign a Coverage1     At Action =, enter 101.
    Message Waiting
    button (COVER
    MSG):2     At 
    Data =, enter 6. †
    To assign a Transfer to1     At 
    Action =, enter 101.
    Data button (DATA):
    2     At 
    Data =, enter 9.
    3     You see the prompt, 
    Action = 102.
    4     At Data =, enter the DDC of the associated data station.
    To assign a Directory1     At 
    Action =, enter 101.
    button (DIRECTORY):
    2     At 
    Data =, enter 39. ‡
    To assign a Direct Station1     At 
    Action =, enter 101.
    Selection button (DSS):
    2     At 
    Data =, enter 14.
    3     You see the prompt, 
    Action = 102.
    4     At Data =, enter the called PDC.
    NOTE: Do not use with cordless Phone.
    To assign an Exclusion1     At 
    Action =, enter 101.
    button (EXCLUSION):
    2     At 
    Data =, enter 4.
    †   This feature requires the use of a display voice terminal.
    ‡   This feature is not administrable on a SLAC.
    November 1995Administering Button Assignments 10-9 
    						
    							To assign a Direct
    Facility Access button
    (FACILITY):1     At Action =, enter 101.
    2     At 
    Data =, enter 2.
    3     You see the prompt, 
    Action= 102.
    4     At Data =, enter the facility access code.
    To assign Flexible Direct1     At 
    Action =, enter 101.
    Station Selection button
    (FLEX DSS):2     At 
    Data =, enter 13.
    To assign an Inspect
    button (INSPECT):1     At 
    Action =, enter 101.
    2     At 
    Data =, enter 28. ‡
    To assign a Last Number
    Dialed button (LAST #
    DIALED):1     At 
    Action =, enter 101.
    2     At 
    Data =, enter 35.
    To assign a Leave
    Word Calling button
    (LEAVE WORD):1     At 
    Action =, enter 101.
    2     At 
    Data =, enter 38. †
    To assign a Local
    button (LOCAL):1     At 
    Action =, enter 101.
    2     At 
    Data =, enter 33 ‡
    ‡   This feature is not administrable on a SLAC.
    †   This feature requires the use of a display voice terminal
    10-10 Administering Button AssignmentsNovember 1995 
    						
    							To assign a Station-to-
    Station Message Waiting
    button (MSG WAIT) (this
    is a two-station feature):1     At Action = , enter 101.
    2     At 
    Data = , enter 5.
    3     You see the prompt, 
    Action = 102.
    4     At Data =, enter the PDC of the other station.
    5     You see the prompt, 
    Action = 103.
    6     At Data =, enter the (MSG WAIT) button number
    at the other station.
    To assign a Next button
    (NEXT):1     At 
    Action =, enter 101.
    2     At 
    Data =, enter 41. ‡
    To assign a Personal Line1     At 
    Action =, enter 101.
    button (PERS LINE):
    2     At 
    Data =, enter 3. †
    3     You see the prompt, 
    Action = 102.
    4     At Data =, enter the trunk number.
    5     You see the prompt, 
    Action = 103.
    6     Is this station the “owner” of this line?
    (At 
    Data =, enter 1 for yes or 0 for no.)
    7     You see the prompt, 
    Action = 104.
    8     At Data =, enter 1 to enable ringing at this set,
    0 otherwise.
    To assign a Repertory
    Dialing button (REP
    DIAL):1     At 
    Action =, enter 101.
    2     At 
    Data =, enter 20.
    ‡   This feature requires the use of a display voice terminal.
    †   This feature is not administrable on the SLAC.
    Administering Button Assignments 10-11 
    						
    							To assign a Scroll button
    (SCROLL):1     At Action =, enter 101.
    2     At 
    Data =, enter 34. ‡
    To assign a Send All1     At 
    Action =, enter 101.
    Calls button (SEND ALL
    CALLS):2     At 
    Data =, enter 11. †
    3     You see the prompt, 
    Action = 102.
    4     At Data =, enter 1 to enable single-ring reminder,
    0 otherwise.
    5     You see the prompt, 
    Action = 103.
    6     At Data =, assign calls (ringing) to be sent to bridged
    and/or coverage stations:
    0 = to bridged stations
    1 = to coverage stations
    2 = to both
    The default is 2.
    To assign a Manual1     At 
    Action =, enter 101.
    Signaling button
    (SIGNAL) (this is a two-2     At 
    Data =, enter 7.
    station feature):
    3     You see the prompt, 
    Action = 102.
    4     At Data =, enter the signaled station’s PDC.
    ‡   This feature requires the use of a display voice terminal and is Read-Only for the SLAC.
    †   This feature is not administrable on the SLAC.
    10-12 Administering Button Assignments 
    						
    							To assign a System
    Access button (SYS
    ACC):1     At Action =, enter 101.
    2     At 
    Data =, enter 36. †
    3     You see the prompt, 
    Action = 102.
    4     At Data =, enter a ringing option:
    0 = no ring
    1 = immediate ring
    2 = delayed ring
    The default is 1 (for defaulted System Access buttons).
    To assign a System
    Access-Originate
    Only button
    (SYS ACC-O):1     At 
    Action = , enter 101.
    2     At 
    Data = , enter 1. †
    Assigning Attendant-Console-Specific Buttons
    Button Default Tables for multiline voice terminals, Switched Loop Attendant Consoles,
    Direct Trunk Attendant Consoles, and Selector Consoles appear earlier in this chapter. Table
    16-3 in the “Command Reference” section summarizes button codes and associated
    translation items. Most button assignments for the attendant consoles are the same as for
    multiline terminals (see “Assigning Buttons to Multiline Terminals and Attendant Consoles”).
    Some buttons may only be assigned to an attendant console; these are listed below.
    NOTE: Buttons marked with a † in the default tables (at the beginning of this chapter) cannot
    be changed.
    To assign attendant-
    console-specific features
    to buttons:1     From the Main Menu prompt, enter 2.
    2     At 
    PDC =, enter the attendant console PDC.
    3     At 
    Action =, enter 100.
    4     At 
    Data =, enter the button number.
    (Continued)
    †   This feature is not administrable on the SLAC.
    Administering Button Assignments 10-13 
    						
    							To complete a button assignment, find the feature you want
    to assign from the following list. Enter the button function
    code after the 
    Action = 101 prompt. Additional actions, if
    any, are described. Repeat this procedure (beginning with
    Action = 100) for each button you want to assign.
    To assign an Attendant1     At 
    Action =, enter 101.
    Message Waiting button
    (ATT MSG):2     At 
    Data =, enter 19. ‡
    To assign a Night Service1     At 
    Action =, enter 101.
    button (NIGHT):
    2     At 
    Data =, enter 17.
    3     You see the prompt, 
    Action = 102.
    4     At Data =, enter the Night Service access code.
    The default is 810.
    To assign a Position BusyNOTE: For a DTAC, this feature can only be administered
    button (POS BUSY):when there are two attendant consoles. For a SLAC, this
    feature can be administered when there are one or two
    consoles. For a system with only one SLAC, see the
    procedure for assigning a covering station PDC for the
    attendant (Action = 87) under “Assign Attendant Options”.
    1     At 
    Action =, enter 101.
    2     At 
    Data =, enter 18.
    ‡   This feature is not administrable on the SLAC.
    10-14 Administering Button Assignments 
    						
    							Administering Direct Group Calling Groups
    This section tells you how to add DGC groups, assign access codes to DGC groups, and add
    and remove DGC group members. Keep the following considerations in mind as you
    administer DGC groups:
    n     You can assign a maximum of 32 DGC groups; therefore, target values (i.e., your
    response to the DGC = prompt) will be a number from 1 through 32.
    n     Each group can have a maximum of 20 members.
    n     A station can be a member of only one DGC group. If you attempt to add to a DGC
    group a station already assigned to another DGC group, the system generates a warning
    message. If you enter C to continue at this point, the system generates another
    warning, 
    NO MORE BLOCKS. If you really want to remove the member from its current
    group and add it to the new target group, you enter another C. If you do not want to
    make this change, just press any other key to abort.
    n     If a DGC group has no associated delay announcement, it is useful to administer Personal
    Line appearances for the trunks assigned to the DGC group. Assign the Personal Line
    appearances to a voice terminal providing coverage for the group, for example, to a
    secretary or principal to the group. (Program these line appearances to ring.) Then, if all
    stations in the group are busy, incoming DGC calls will ring on these buttons, providing
    an overload indication.
    To assign a DGC group:1     From the Main Menu prompt, enter 6.
    2     At 
    DGC =, enter the DGC group number, from 1 through
    Assign a DGC group
    access code:
    32.
    Continue with the procedures below to administer the
    DGC group.
    Using 
    Action = 1, you can determine the access code of an
    existing DGC group or assign an access code to a new group.
    If you assign 0 to an existing group, the group will be
    removed.
    1     At 
    Action =, enter 1.
    2     At 
    Data =, enter the DGC access code, or 0.
    NOTE: When you remove or change a DGC access code, the
    Display ID is also removed.
    Administering Direct Group Calling Groups 11-1 
    						
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