ATT System 25 Administration Manual

							Removing an Attendant Console
NOTE: If you have two DTACs, you must remove the second console before you remove the
first console. (If you need to check the attendant position number, see the preceding
procedure for Action = 60. SLACs can be removed in any order.
To remove an attendant
console:1     From the Main Menu prompt, enter 1.
2     At 
Port =, enter the CSSPP for the attendant console you
are removing.
3     At 
Action =, enter 1.
4     At 
Data =, enter 0.
You will see a warning message for each type of
association the attendant console has with another station,
for example, for personal lines or Night Service coverage.
To go on with the action, type C each time you see the
system message, 
c for continue, any other key for abort.
You see the following display when the attendant console
is removed:
Action = 1 Data = 0
NOTE: When you remove an attendant console, any Display
ID associated with the attendant dial code will also be removed.
Assigning a Direct Extension Selector Console(s)
By default, System 25 assigns a selector console, associated with first attendant console, to
the second port on the first ATL circuit pack. Follow the procedures in this section if you
want to:
n     Assign a selector console to the second attendant console.
n     Move the selector console to a port other than the default port.
n     Remove a selector console.
To assign a selector
console at the second
attendant position:1     From the Main Menu prompt, enter 1.
2     At 
Port =, enter the CSSPP for the second selector
console.
3     At 
Action =, enter 1.
4     At 
Data =, enter 1602.
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							To move the selector
console to a port other
than the default port:1     From the Main Menu prompt, enter 1.
2     At 
Port =, enter the CSSPP for the selector console you
want to move.
3     At 
Action =, enter 1.
4     At 
Data =, enter 0 to remove the current selector
console port assignment.
5     Type t and at 
Port =, enter the new CSSPP for the
selector console.
6     At 
Action =, enter 1.
7     At 
Data =, enter:
1601 for the first selector console.
1602 for the second selector console.
NOTE: When you move a selector console, System 25
automatically reassigns the group select buttons you had
administered for the previous port assignment. You do not
have to readminister those buttons at the new port
assignment.
To remove a selector1     From the Main Menu prompt, enter 1.
console:
2     At 
Port =, enter the CSSPP for the selector console you
want to remove.
3     At 
Action =, enter 1.
4     At 
Data =, enter 0.
Assigning Selector Console Buttons
For more information about Selector Console buttons, see the introduction to “Administering
Button Assignments”.
To assign selector console1     From the Main Menu prompt, enter 1.
buttons, begin with this
step:2     At 
Port =, enter the selector console location (CSSPP).
Administering Attendant Equipment 9-5 
						

							To assign PDC ranges toNOTE: There are seven possible PDC ranges the attendant can
the selector console groupaccess with group select buttons. 
Action = 21 assigns a PDC
select buttons:hundreds group to the first group select button. 
Action = 22
does the same for the second group select button. You assign
the additional PDC ranges using the numbers 23 through 27 at
Action = .
1     At 
Action =, enter a number, 21-27.
2     At 
Data =, enter the hundreds group followed by two


The defaults are through 
Display Support
To change the Display ID1     From the Main Menu prompt, enter 4.
for “PDC 0“:
To assign or remove an
attendant Display ID:2     At 
Action =, enter 76.
3     At 
Data =, enter the new Display ID (not more than 11
characters, enclosed in double quotes). The default is
“ATTENDANT“.
1     From the Main Menu prompt, enter 1.
2     At 
Port =, enter the port assignment of the first
attendant.
3     At 
Action =, enter 90.
4     At 
Data =, enter the Display ID (not more than 11
characters, enclosed in double quotes), or enter “ ” to
remove the ID.
5     If there is a second attendant, type t and at 
Port =, enter
the port assignment of the second attendant.
6     At 
Action =, enter 90.
7     At 
Data =, enter the Display ID or enter “ ” to remove
the ID.
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							Assigning Class of Service to an Attendant Console
To assign Class of Service1     From the Main Menu prompt, enter 2.
to an attendant console:
2     At 
PDC =, enter the attendant console PDC.
Calling Restrictions
To restrict dial access to
the Central Office (CO)
trunk pool:1     At 
Action =, enter 3.
2     At 
Data =, enter 1 for yes or 0 for no.
The default is 0.
To restrict dial access to
1     At 
Action =, enter 4.
all other trunk pools:
2     At 
Data =, enter 1 for yes or 0 for no.
The default is 0.
To restrict this station
from making any
outward calls:1     At 
Action =, enter 13.
2     At 
Data =, enter 1 for yes or 0 for no.
The default is 0.
To assign a toll
1     At 
Action =, enter 14.
restriction class:
2     At 
Data =, enter a toll class number, 0-4, from the
following list:
0 - Not toll restricted
1 - Toll Calls Allowed Lists 1-4
2 - Toll Calls Allowed Lists 2-4
3 - Toll Calls Allowed Lists 3-4
4 - Toll Calls Allowed List 4 (only)
The default is 0.
Administering Attendant Equipment 9-7 
						

							To assign an ARS FRL:1     At Action =, enter 15.
2     At 
Data =, enter the FRL number, 0-3, from the following
list:
LevelAllowed FRL Pools
0 -0
1 -
0,1
2 -0,1,2
3 -0,1,2,3
The default is 3.
To assign the account1     At 
Action =, enter 21.
code entry type:
2     At 
Data =, enter:
—0 for optional account code entry
—1 for forced account code entry on all outside calls
—2 for forced account code entry for calls that require
dialing a “0” or “1”
The default is 0.
9-8 Administering Attendant Equipment 
						

							Line Preference
To assign ringing line
preference:1     At 
Action =, enter 5. †
2     At 
Data =, enter 1 for yes or 0 for no.
The default is 1 @.
To assign prime line1     At 
Action =, enter 6.
preference:
2     At 
Data =, enter the button on which this line appears
(the preferred button number), or enter 0 for no line
preference.
The default is 7.
NOTE: For SLACs, prime line preference can only be
assigned to one of the five loop buttons.
Coverage
To specify which receiver1     At 
Action =, enter 7. ‡
group will cover this
2     At 
Data =, enter 1 - 32 for a coverage group number;
station’s calls:
101 - 132 for a DGC coverage group number (The “1” in
the hundreds’ place indicates DGC coverage instead of
standard coverage.); 0 for none.
The default is 1.
To send ringing to the1     At 
Action =, enter 8. ‡
coverage station when
there is no answer at this2     At 
Data =, enter 1 for yes or 0 for no.
The default is 1 @.
station:
†   This is a Read-Only feature for the SLAC.
@   Strongly recommended this value to be used.
‡   This feature is not administrable for the SLAC.
Administering Attendant Equipment 9-9 
						

							To send ringing to the
coverage station when
this station is busy:1     At Action =, enter 9. ‡
2     At 
Data =, enter 1 for yes or 0 for no.
The default is 1 @.
Pickup: To assign this
1     At 
Action =, enter 11.
station to a pickup group:
2     At 
Data =, enter the pickup group number, 1-16, or 0
for none. The default is 0.
Personal Speed Dialing:
1     At 
Action =, enter 16.
To enable Personal Speed
Dialing at this station:2     At 
Data =, enter 1 for yes or 0 for no.
The default is 0 for multiline stations.
Forwarding: To allow
this station to forward
calls to an outside
location:
Callback Queuing1     At 
Action =, enter 22.
2     At 
Data =, enter 1 for yes or 0 for no. The default is 0.
To assign the number of
1     At 
Action =, enter 40.
times the system will
retry callback for an2     At 
Data =, enter the number of callback retries (after the
first try) for an internal facility, 0 - 15. The default is 2.
internal facility:
To assign the number of
rings per callback try for
an internal facility:1     At 
Action =, enter 41.
2     At 
Data =, enter the maximum number of times the
telephone should ring per callback (2-15). The default is 3.
‡   This feature is not administrable for the SLAC.
@   Strongly recommended this value be used.
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							To assign the number of1     At Action =, enter 42.
times the system will
2     At 
Data =, enter the number of callback retries (after the
retry callback for an
first try) for an outgoing facility, 0 - 15. The default is 2.
outgoing call:
To assign the number of1     At 
Action =, enter 43.
rings per callback try for
2     At 
Data =, enter the maximum number of times the
an outgoing facility:
telephone should ring per callback (2-15). The default is 3.
To enable automatic1     At 
Action =, enter 44.
callback queuing for
internal facilities:2     At 
Data =, enter 1 for yes or 0 for no. The default is 0.
To enable automatic1     At 
Action =, enter 45.
queuing for outgoing
facilities:2     At 
Data =, enter 1 for yes or 0 for no. The default is 1.
Night Service
To display the number of
each trunk assigned to
this station for Night
Service:1     At 
Action =, enter 51.
2     To continue the list, enter C after each trunk number is
printed.
To assign a trunk to thisNOTE: Any given trunk can have no more than four Night
station for Night Service:Service coverage stations assigned to it.
1     At 
Action =, enter 52.
2     At 
Data =, enter a 4-digit trunk number.
Administering Attendant Equipment 9-11 
						

							To delete a trunk from
this station’s Night
Service list:1     At Action =, enter 53.
2     At 
Data =, enter a 4-digit trunk number.
Assigning Attendant Options (DTAC and SLAC)
To assign options to an
attendant console:
To assign the number ofFrom the Main Menu prompt, enter 4.
Assign options to the DTAC or SLAC as described below.
1     At 
Action =, enter 3.
rings before unanswered
calls extended by the2     At 
Data =, enter the number of rings (1-31).
The default is 5.
attendant return to the
console:
To allow DID calls1     At 
Action =, enter 4.
coming in to unassigned
DID numbers to ring at2     At 
Data =, enter 1 for yes or 0 for no.
The default is 1 @.
the attendant console:
@   Strongly recommended this value be used
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							To allow calls to FPDCs
that are not logged in
anywhere to ring at the
attendant console:1     At Action =, enter 5.
2     At 
Data =, enter 1 for yes or 0 for no.
The default is 1 @.
To assign the number of
1     At 
Action =, enter 6.
seconds before a camped-
on call returns to the2     At 
Data =, enter the number of seconds (1-120; 0 means
attendant console:camp-on is not allowed).
The default is 30 @.
To assign PDCs used to
NOTE: 
Action = 11 with a default Data of 800 is the first of 8
park calls on the selector
possible PDCs used to access a call on the selector console
console:which has been parked by the attendant. The remaining 7
PDCs use Actions 12 through 18. Corresponding default
PDCs for 
Data = are 801 through 807.
1     At 
Action =, enter a number from 11-18.
2     At 
Data =, enter a PDC or 0.
Administering Attendant Equipment 9-13