ATT Merlin Identifier Installation Administration Manual
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Installing the MERLIN Identifier System 2. 3. 4. 5. 6.Connect the RJ45-to-DB9 adapter labeled “Printer Port Controller For use with Printer only” to the MERLIN Identifier Control Unit port labeled “Serial Printer.” Connect the RJ45-to-DB25 adapter labeled “Serial Printer” to the printer’s serial port. Do one of the following: n nIf the serial printer is in the same room as the MERLIN Identifier Control Unit, connect a modular cord with RJ45 plugs directly between the “Printer Port Controller For use with Printer only” adapter and the “Serial Printer” adapter. If the serial printer is in a separate room, connect a modular cord with RJ45 plugs directly between the “Printer Port Controller For use with Printer only” adapter on the MERLIN Identifier Control Unit and its designated wall jack. Then connect a modular cord with RJ45 plugs directly between the “Serial Printer” adapter on the serial printer and its designated wall jack. Connect the power cord to the printer or PC and an AC power outlet. Reconnect the MERLIN Identifier Control Unit power cord. Be sure to follow the instructions in “Setting Up the Printer Serial Port” in “STEP 7” to set up the correct line termination required by the serial printer. 24STEP 6: Connecting Administrative Components
Installing the MERLIN Identifier System Connecting a PC Instead of the Printer A PC running asynchronous communications software can be used instead of a serial printer to capture Caller ID information from the MERLIN Identifier Control Unit. If you are using an Administrative PC, the same PC can be used if it has a free serial port or you install a switch box. The PC can be situated in the same room as the MERLIN Identifier Control Unit or located in another room. If you want to locate the PC in another room, you will need to install a jack near the MERLIN Identifier Control Unit and another jack near the PC, and run an inside wire between the two jacks before using the procedure that follows. To connect a PC to the MERLIN Identifier Control Unit, follow the steps below: 1. 2. 3.Unplug the the MERLIN Identifier Control Unit power cord and switch off the PC. Connect the RJ45-to-DB9 adapter labeled “Printer Port Controller Serial Port Only” to the MERLIN Identifier Control Unit port labeled “Serial Printer.” Connect one of the following adapters to the PC’s serial port: n nFor a 9-pin COM port, connect the RJ45-to-DB9 adapter labeled “Serial Port PC.” For a 25-pin COM port, connect the RJ45-to-DB25 adapter labeled “Serial Port PC.” STEP 6: Connecting Administrative Components 25
Installing the MERLIN Identifier System 4. 5. 6. 7. 8. Do one of the following: n nIf the PC is in the same room as the MERLIN Identifier Control Unit, connect a modular cord with RJ45 plugs directly between the “Printer Port Controller Serial Port Only” adapter and the “Serial Port PC” adapter. If the PC is in a separate room, connect a modular cord with RJ45 plugs directly between the “Printer Port Controller Serial Port Only” adapter on the MERLIN Identifier Control Unit and its designated wall jack. Then connect a modular cord with RJ45 plugs directly between the “Serial Port PC” adapter on the PC’s serial port and its designated wall jack. Reconnect the PC’s power cord and start the PC and the communications software. Set up the PC’S communications software using the parameters as given under “Connecting the Administrative PC” in “STEP 6.” Start the communications program capture feature. Reconnect the MERLIN Identifier Control Unit power cord. 26STEP 6:Connecting Administrative Components
Installing the MERLIN Identifier System STEP 7: Set Up MERLIN Identifier Parameters n n n n n n n n n After the MERLIN Identifier system has been installed, the following initial system parameters must be set up: Changing the default administration password Setting up the telephone lines Setting up the serial port Notes on Entering Data The MERLIN Identifier system simplifies the entry of commands and database information in the following ways: Displaying upper-case for all letters, whether you type them in upper- or lower-case Employing mnemonic commands that are entered by typing a single character Supporting type-over edit mode only ( key not supported) Supporting the and keys to position the cursor (Administrative PC Only) Supporting a Beginner mode where prompts and menus are displayed, and an Advanced mode where menus are displayed only upon request (Administrative PC Only) Displaying a menu of commands when you enter ? or H (for Help) STEP 7:Set Up MERLIN Identifier Parameters27
Installing the MERLIN Identifier System Entering the Administration Password You can access the MERLIN Identifier system administration and database functions only by entering the administration password. The password is IDENTIFIER until you change it. nTo enter the administration password, type the password and press . To prevent others from viewing the password, the MERLIN Identifier system does not display the password as you type it. After you enter the password, the MERLIN Identifier system displays the menu as shown in Figure 8. Administrative Display Screen New Edt Srch Del F+.-$RZQ Administrative PC Screen Merlin Identifier version v1.24 Main command menu: H(elp) or ?- print main command menu (this menu)M(ode)------ switch between Advanced and beginner modes N(ew)------- add an entry to the databaseS(earch)---- find the next entry containing a pattern R(e-search)- search again with the same patternF(irst)----- move to first name/number in database + or = ------ move to next name/number . (period) -- show currant name/number - (minus)--- move to previous name/numberE(dit)------ edit currant name/numberD(elete)---- delete current name/numberP(rint)----- print entire database on screen T(ransfer)-- send or receive name/number pairs Z ----------- set system parameters Q(uit) ------ leave administration mode ------- general process interruption key $ ----------- display numbe of database entries Figure 8. MERLIN Identifier Administration Menu 28STEP 7:Set Up MERLIN Identifier Parameters
Installing the MERLIN Identifier System See Appendix A for a complete list of the MERLIN Identifier system administration and database commands. NOTE: Be sure to log off by entering Q (for Quit) on the Administrative Keyboard or pressing at the Administrative PC until the ENTER PASSWORD prompt displays. The MERLIN Identifier Control Unit also logs you off automatically if there is no keyboard activity for 120 seconds. Changing the Administration Password The administration password prevents unauthorized users from accessing MERLIN Identifier system administration and database functions. The password can be any combination of 1–12 alphabetic or numeric characters. For security reasons, you should use at least 6 characters for the password and change the password periodically. To change the administration password, follow the instructions below: 1. 2. 3. 4. 5. 6. 7.Enter the current password. Enter Z to access the System Parameter menu. Enter P (for Password). Enter the current password when prompted. Enter the new password when prompted. (It does not display.) Enter the new password again when prompted to confirm that you entered it correctly. (It does not display.) Press to exit the System Parameter menu. STEP 7: Set Up MERLIN Identifier Parameters 29
Installing the MERLIN Identifier System Setting Up the Telephone Lines The MERLIN Identifier system lets you attach MERLIN Identifier Displays to up to four Central Office telephone lines. The MERLIN Identifier Display shows the last two digits of the telephone line numbers you set up. To assign telephone numbers, follow the instructions below: 1. 2. 3. 4. 5. 6. n n 1. 2.Enter the Administration password. Enter Z to access the System Parameter menu. Enter the number, 1–4, of the telephone line you want to set. Enter the last four digits of the telephone line number. You must enter all four digits even though only the last two digits show on the MERLIN Identifier Displays. Repeat Steps 3 and 4 for each line number to be monitored by a MERLIN Identifier Display. Press to exit the System Parameter menu. Setting Up the Printer Serial Port Serial printers require one of the following line terminations: Carriage return () Carriage return plus a line feed () To set up the MERLIN Identifier Control Unit printer port, follow the instructions below: Verify the line termination required by the printer. Enter the Administration password. 30STEP 7:Set Up MERLIN Identifier Parameters
Installing the MERLIN Identifier System 3. 4. 5.Enter Z to access the System Parameter menu. The current printer status is displayed, either only or . Type C to toggle the line termination between a carriage return () and a carriage return plus a line feed ( ). Press to exit the System Parameter menu. STEP 7: Set Up MERLIN Identifier Parameters 31
Installing the MERLIN Identifier System 32STEP 7:Set Up MERLIN Identifier Parameters
Administering the MERLIN Identifier Database 3 MERLIN Identifier Database Description The MERLlN® Identifier database stores records in the following format: PAAAAAAAAAAAAAAAANNNNNNNNNN where: P is a Priority flag. AAAAAAAAAAAAAAAA is the 1-to-16 character caller name. NNNNNNNNNN is the caller’s 10-digit telephone number. The MERLIN Identifier database can store approximately 2500 records. Because the MERLIN Identifier database stores caller records using variable record-length format, more memory is available to store additional records when caller names are less than the 16 characters allotted. For example, if 900 records use 13-character names instead of all 16 characters, an additional 100 database records with 16-character names could be stored. MERLIN Identifier Database Description33