ATT Merlin Identifier Installation Administration Manual
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Installing the MERLIN Identifier System 2. 3. 4. Using the modular cords with RJ11 plugs, bridge each Central Office line to the MERLIN Controller by plugging one end into the MERLIN Identifier Control Unit jacks labeled “TO PBX” and the other end into the MERLIN Controller jacks labeled “LINES” (see Figure 3). Disconnect the station line cords from the MERLIN Controller jacks labeled “STATlONS” and plug them into the corresponding MERLIN Identifier Control Unit jacks labeled “TO STATIONS” (see Figure 4). Figure 4. Rerouting the Station Lines Using the modular cords with RJ45 plugs, bridge each station line to the MERLIN Controller by plugging one end into the MERLIN Identifier Control Unit jacks labeled “FROM PBX” and the other end into the MERLIN Controller jacks labeled “STATIONS” (see Figure 4). 14STEP 3:Wire the MERLIN Identifier Control Unit
Installing the MERLIN Identifier System STEP 4: Mount the MERLIN Identifier Display Units MERLIN Identifier Display units can be mounted directly on a wall or to the MERLIN telephone. Refer to Figure 5 as you follow the instructions to mount the MERLIN Identifier Display units. Figure 5. Mounting the MERLIN Identifier Display Units STEP 4:Mount the MERLIN Identifier Display Units15
Installing the MERLIN Identifier System Wall Mounting To mount the MERLIN Identifier Display unit to the wall, follow the instructions below: 1. 2. 3. 4.Position the wall mounting bracket on the wall near the MERLIN telephone and an AC power outlet, and mark points for the pilot holes. Remove the wall mounting bracket, drill pilot holes, and install the plastic screw anchors. Reposition the wall mounting bracket over screw anchors and drive the #6 x 1/2-inch self-tapping screws through the mounting holes and into the anchors. Align the slots on the back of the MERLIN Identifer Display with the three prongs on the wall mounting bracket, and snap the MERLIN Identifier Display into place. Telephone Mounting To mount the MERLIN Identifier Display unit to a MERLIN telephone, follow the manufacturer’s instructions included with the telephone mounting bracket. 16STEP 4:Mount the MERLIN Identifier Display Units
Installing the MERLIN Identifier System STEP 5: Wire the MERLIN Identifier Display Units Refer to Figure 6 as you follow the instructions to connect the MERLIN Identifier Display unit to the MERLIN telephone and to a PC. Figure 6. Wiring the MERLIN Identifier Display Units STEP 5:Wire the MERLIN Identifier Display Units17
Installing the MERLIN Identifier System Connecting the Display to a MERLIN Telephone Follow the instructions below to wire MERLIN Identifier Display units to MERLIN telephones: Remove the station cord from the back of the MERLIN telephone and plug it into the MERLIN Identifier Display jack labeled “LINE.” 1. 2. 3. 1. Plug one end of the 18 inch, modular cord with RJ45 plugs into the MERLIN Identifier Display jack labeled “TEL” and the other end into the jack on the back of the MERLIN telephone. Plug the 9 volt 200 milliampere transformer power cord into the MERLIN Identifier Display port labeled “9V-DC” and the transformer into an AC power outlet. The MERLIN Identifier Display should display the following to show that it is powered on: MERLIN IDENTIFIER Connecting the Display to a PC A PC running a purchased, Windows™-based contact management software application or asynchronous communications software can be used to capture Caller ID information from a MERLIN Identifier Display. The MERLIN Identifier Displays come with a modular cord and an RJ11-to-DB9 adapter. If your PC’s serial port requires a DB25 connection, you must purchase a DB9-to-DB25 adapter. To connect a PC to a MERLIN Identifier Display, refer to Figure 6 and follow the steps below: Unplug the the MERLIN Identifier Display power cord and switch off the PC. 18STEP 5:Wire the MERLIN Identifier Display Units
Installing the MERLIN Identifier System 2. 3. 4. 5. n n Connect one end of the modular cord into the MERLIN Identifier Display jack labeled “RS232” and the other end to the jack in the RJ11-to-DB9 adapter. Connect the DB9 adapter to the PC’s serial port, either COM1 or COM2. Start the PC and either the contact management software application or the asynchronous communications software. If you use the contact management software application, follow the manufacturer’s instructions to set up and operate the software. If you use your own communications software, set up the PC’s communications software as a direct connection with the parameters as given under “Connecting the Administrative PC” in “STEP 6,” and start the communications program capture feature. Reconnect the MERLIN Identifier Display power cord. STEP 6:Connecting Administrative Components You can administer the MERLIN Identifier system from either an Administrative Display using a PC Keyboard or from an Administrative PC running asynchronous communications software. Refer to Figure 7 as you follow the instructions to connect your administrative components. WARNING: To prevent damage to the MERLIN Identifier Control Unit and equipment you connect to it, remove their power cords before connecting them. STEP 6: Connecting Administrative Components19
Installing the MERLIN Identifier System Figure 7. Connecting Administrative Components Connecting the Administrative Keyboard and Display To connect the Administrative Keyboard and Display to the MERLIN Identifier Control Unit: 1. 2.Plug the Administrative Keyboard cord to the MERLIN Identifier Control Unit port labeled “Keyboard.” Use the supplied adapter cable if your keyboard cord ends with a 5-pin DIN connector. If no shelf or desk space is available for the Administrative Keyboard, mount the keyboard wall mounting brackets on the wall near the MERLIN Identifier Control Unit using the #6 x 1/2-inch self-tapping screws (supplied) and plastic wall anchors. 20STEP 6: Connecting Administrative Components
Installing the MERLIN Identifier System 3. 4. 5. 6. 7. 8.Follow the instructions under “STEP 4” to mount the MERLIN Identifier Display to be used as the Administrative Display. Plug one end of the modular cord into the Administration Display jack labeled “LINE” and the other end into the MERLIN Identifier Control Unit jack labeled “Admin Display.” Slide the Administrative Mode switch to the “Keybd/Display” position. Plug the transformer power cord into the MERLIN Identifier Administration Display port labeled “9V-DC” and the transformer into an AC power outlet. The MERLIN Identifier Control Unit power LED should light and the ENTER PASSWORD prompt should display on the Administrative Display screen. Switch on the power to the MERLIN Identifier Control Unit. Install the MERLIN Identifier Control Unit cover by sliding it into position from the top. Connecting the Administrative PC The Administrative PC can be situated in the same room as the MERLIN Identifier Control Unit or located in another room. If you want to locate the Administrative PC in another room, you will need to install a jack near the MERLIN Identifier Control Unit and another jack near the Administrative PC, and run an inside wire between the two jacks before using the procedure that follows. To connect an Administrative PC to the MERLIN Identifier Control Unit: 1. labeled “RS232 Admin.” Connect the RJ45-to-DB9 adapter labeled “Serial Port Controller” to the MERLIN Identifier Control Unit port STEP 6:Connecting Administrative Components 21
Installing the MERLIN Identifier System 2. 3. 4. 5.Connect one of the following RJ45 adapters to the Administrative PC’s serial port: n n n nFor a 9-pin COM port, connect the RJ45-to-DB9 adapter labeled “Serial Port PC.” For a 25-pin COM port, connect the RJ45-to-DB25 adapter labeled “Serial Port PC.” Do one of the following: If the Administrative PC is in the same room as the MERLIN Identifier Control Unit, connect a modular cord with RJ45 plugs directly between the “Serial Port Controller” adapter and the “Serial Port PC” adapter. If the Administrative PC is in a separate room, connect a modular cord with RJ45 plugs directly between the “Serial Port Controller” adapter on the MERLIN Identifier Control Unit and its designated wall jack. Then connect a modular cord with RJ45 plugs directly between the “Serial Port PC” adapter on the Administrative PC’s serial port and its designated wall jack. Slide the MERLIN Identifier Control Unit Administrative Mode switch to the “RS232 Admin” position. Start the Administrative PC and the communications software. 22STEP 6:Connecting Administrative Components
Installing the MERLIN Identifier System 6. 7. 8.Set up the Administrative PC’s communications software as a direct connection with the following parameters: Port: COM1 or COM2 to match physical connection Speed: 1200 bps Data length: 8 bits Stop Bits: 1 bit Parity: none Duplex: full Plug the 9 volt 1 ampere transformer power cord into the MERLIN Identifier Control Unit port labeled “9V-DC” and the transformer into an AC power outlet. The MERLIN Identifier Control Unit power LED should light and the ENTER PASSWORD prompt should display on the Administrative PC screen. Install the MERLIN Identifier Control Unit cover by sliding into position from the top. Connecting a Serial Printer Depending on your MERLIN Identifier system requirements, you may also want to connect a serial printer to the MERLIN Identifier Control Unit to collect Caller ID information. The serial printer can be situated in the same room as the MERLIN Identifier Control Unit, or located in another room. If you want to locate the serial printer in another room, you will need to install a jack near the MERLIN Identifier Control Unit and another jack near the serial printer, and run an inside wire between the two jacks before using the procedure that follows. To connect the serial printer to the MERLIN Identifier Control Unit, refer to Figure 7 and follow the steps below: 1. Unplug the the MERLIN Identifier Control Unit power cord and the printer’s or PC’s power cord. STEP 6:Connecting Administrative Components23