ATT Merlin Identifier Installation Administration Manual

							Introduction
If the telephone number matches a record in the MERLIN
Identifier database that has a name associated with it, the
MERLIN Identifier system also sends the caller’s name to the
MERLIN Identifier Displays. If the Central Office sends the caller’s
name with the telephone number and there is no matching name
in the database, the name supplied by the Central Office is sent
to the MERLIN Identifier Displays.
MERLIN Identifier Displays display the information sent to
them from the MERLIN Identifier Control Unit—both Caller ID
information as it is received and MERLIN Identifier database
information that corresponds to the caller’s telephone number. If
the caller’s MERLIN Identifier database record has a “priority
flag,” the MERLIN Identifier Display can be set to beep to call
attention to it. The MERLIN Identifier Display can also be set to
beep at every call, or never to beep at all. Users can scroll
through the information displayed for the last 18 callers on each of
up to four Central Office lines.
See the MERLIN Identifier User’s Quick Reference for more
information on MERLIN Identifier Displays.
MERLIN Identifier Administrative Display and Keyboard are
used by the system administrator to set up the MERLIN Identifier
system and maintain the MERLIN Identifier database. MERLIN
Identifier command menus, messages, and prompts are
displayed on the Administrative Display. Single character
administrative commands are entered on the Administrative
Keyboard and simultaneously displayed on the Administrative
Display.
Administrative PC is a customer-provided PC that can be used
in place of the standard Administrative Display and keyboard to
provide additional administrative features such as expanded
menus and prompts, and data transfers between the MERLIN
Identifier database and database software running on the PC.
4MERLIN Identifier Components and Features 
						

							Introduction
NOTE:
The Administrative PC requires asynchronous communications
software to communicate with the MERLIN Identifier Control Unit.
Serial Printer  provides a printed copy of Caller ID information,
such as line number, caller’s telephone number, caller name from
MERLIN Identifier database, and day and time of call, as it is
received by the the MERLIN Identifier Control Unit. This printed
copy can be used as a source of data for the MERLIN Identifier
database. If desired, you can connect a PC instead of the printer
to capture the Caller ID output for use in your own custom PC
applications.
Supported Telephone Equipment
The MERLIN Identifier system supports all past and present
MERLIN telephone systems and stations.
MERLIN Identifier Database
The MERLIN Identifier Control Unit lets you create and maintain a
database of approximately 2500 caller records consisting of a
10-digit telephone number and a 16-character name. If many of
the caller names are less than 16 characters, even more caller
records can be maintained.
The system administrator is responsible for creating and
maintaining the MERLIN Identifier database. Using either the
Administrative Display and Keyboard, or optionally, an
Administrative PC, the system administrator enters the telephone
numbers and names of callers into the MERLIN Identifier
database as they should appear on the MERLIN Identifier
Displays.
MERLIN Identifier Components and Features
5 
						

							Introduction
Database Integrity
The following features ensure the integrity of the caller information
in the MERLIN Identifier database:
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nPassword entry is required before access to
administrative database functions is permitted
Access to administrative functions “times-out” after 120
seconds of keyboard inactivity—password entry is
required before the administrative functions can be
accessed again
Record locking during edit prevents the “half-edited”
database records from displaying at the MERLIN
Identifier Display—the original, unedited record displays
instead
Capacitor power backup retains data for a minimum of
72 hours following power loss
Database Transfers
The system administrator can transfer caller information between
the MERLIN Identifier database and a database management
system running on the Administrative PC. Both database upload
and download transfers are supported using asynchronous
communications software, such as PROCOMM PLUS® or
Windows Terminal*, and either XMODEM or text file transfer
protocols.
*Although other asynchronous communications software may work, only
PROCOMM PLUS 2.01 and Windows 3.1 Terminal are recommended for
use with MERLIN Identifier.
6MERLIN Identifier Components and Features 
						

							Introduction
System Administration Overview
The MERLIN Identifier system administrator is initially responsible
for the planning, set up, and installation of the MERLIN Identifier
system. This requires the following efforts:
Ordering Caller ID service for the lines to be monitored byn
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the MERLIN Identifier system
Determining the location and requirements for the MERLIN
Identifier equipment
Identifying the MERLIN phones that require MERLIN
Identifier Displays (each requires an AC outlet nearby)
Determining whether to administer MERLIN Identifier from
a PC or a MERLIN Identifier Display and keyboard
Setting up MERLIN Identifier database maintenance
procedures and source data documents
Setting up and maintaining a PC database management
system, if one is used
Once the MERLIN Identifier system has been installed, the system
administrator is responsible for maintaining the MERLIN Identifier
database and training MERLIN Identifier users.
System Administration Overview
7 
						

							Introduction
8System Administration Overview 
						

							Installing the MERLIN
Identifier System
2
Installing the MERLlN® Identifier system consists of the following
installation steps:
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.Verifying that you have the necessary MERLIN Identifier
components
Mounting the MERLIN Identifier Control Unit
Wiring the MERLIN Identifier Control Unit
Mounting the MERLIN Identifier Displays
Wiring the MERLIN Identifier Displays
Connecting the Administrative components
Setting up MERLIN Identifier parameters
9 
						

							Installing the MERLIN Identifier System
STEP 1:
Verify MERLIN
Identifier Components
Make sure that you have the following before you install the
MERLIN identifier system:
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nCaller ID service on the Central Office lines to be
monitored by the MERLIN Identifier system
MERLIN Identifier components for your planned
installation
AC power outlets for each MERLIN Identifier Display, the
MERLIN Identifier Control Unit, and any optional
equipment
Required MERLIN
Identifier Components
Your AT&T MERLIN Identifier system shipment should contain the
components you ordered. Verify your shipment against the
individual MERLIN Identifier parts list options found in Appendix B.
At a minimum, your order should contain the following:
MERLIN Identifier Control Unit and cover, 9 volt 1 ampere
power transformer, modular cords with RJ45 plugs,
modular cords with RJ11 plugs, and mounting screws
For keyboard administration, a keyboard, keyboard
adapter cable, two keyboard mounting brackets,
MERLIN Identifier Display, display wall mounting, 9 volt
200 milliampere power transformer, a modular cord with
RJ45 plugs, and mounting screws
For PC administration, a modular cord with RJ45 plugs
and RJ45-to-DB9 and RJ45-to-DB25 adapters
10STEP 1:Verify MERLIN Identifier Components 
						

							Installing the MERLIN Identifier System
nOne or more MERLIN Identifier Displays, each with a
9 volt 200 milliampere power transformer, a modular
cord with RJ45 plugs, a modular cord with RJ11 plugs,
and a phone mounting bracket or a display wall
mounting and mounting screws
Optional Equipment
If you ordered it, your shipment may also include a serial printer,
two modular cords with RJ45 plugs, an RJ45-to-DB9 adapter, and
an RJ45-to-DB25 adapter.
STEP 2:Mount the MERLIN
Identifier Control Unit
The MERLIN Identifier Control Unit should be mounted near the
MERLIN Controller—placed on a desk, on a shelf, or mounted on
a plywood sheet attached to the wall studs. If you place the
MERLIN Identifier Control Unit on a desk or shelf, make sure that
you have adequate space to work. If you mount the MERLIN
Identifier Control Unit on the wall, refer to Figure 2 as you follow
the instructions below:
1.Position the MERLIN Identifier Control Unit on the plywood
surface near the MERLIN Controller and an AC power
outlet, and mark points on the plywood surface for the pilot
holes.
WARNING:
Do not use the supplied mounting screws if you are
mounting the MERLIN Identifier Control directly to the wall
and not to plywood. Instead, use wall fasteners, such as
screws with expansive wall anchors or Molly bolts, to
ensure permanent and secure mounting.
STEP 2:Mount the MERLIN Identifier Control Unit11 
						

							Installing the MERLIN Identifier System
Figure 2.Mounting the MERLIN Identifier Control Unit
2.
3.
4.
5.
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Remove the MERLIN Identifier Control Unit and drill pilot
holes in the mounting surface for the #6 x 1/2-inch self-
tapping screws (supplied) or for the wall fasteners you
have selected.
Do one of the following:
If you are mounting to plywood, align the mounting
holes in the MERLIN Identifier Control Unit base with
the pilot holes and drive #6 x 1/2-inch screws
through the top two mounting holes.
If you are mounting directly to the wall, first install the
wall fasteners, then align the mounting holes in the
MERLIN Identifier Control Unit base with the pilot
holes and drive the screws or bolts through the top
two mounting holes.
Drive a screw or bolt through the lockwasher, grounding wire
eyelet terminal, and bottom mounting hole.
Attach the grounding wire spade terminal to an approved
ground.
12STEP 2:Mount the MERLIN Identifier Control Unit 
						

							Installing the MERLIN Identifier System
STEP 3:
Wire the MERLIN
Identifier Control Unit
Refer to Figures 3 and 4 as you follow the instructions below to
wire the MERLIN Identifier Control Unit:
1.Disconnect the Central office line cords from the MERLIN
Controller jacks labeled “LINES” and plug them into the
corresponding MERLIN Identifier Control Unit jacks labeled
“C.O. LINES IN” (see Figure 3).
NOTE:
If it has not already been done, you should label all lines
going in and coming out of the MERLIN Controller.
Figure 3.Rerouting the Central Office Lines
STEP 3:Wire the MERLIN Identifier Control Unit13