ATT Merlin Identifier Installation Administration Manual

AT&T
MERLIN
® 
Identifier
Installation & Administration 

Copyright © 1993
All Rights Reserved
Printed in U.S.A.518-601-100Issue 1
June 1993
Notice
Every effort was made to ensure that the information in this book was
complete and accurate at the time of printing. However, information is subject
to change.
Federal Communications Commission (FCC)
Interference Notice
This equipment has been tested and found to comply with the limits of a
Class A digital device, pursuant to Part 15 of FCC rules. These limits are
designed to provide reasonable protection against...

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4.Before connecting this system, you must inform the local telephone
company of the following:
The telephone numbers you will be using with this equipment.
The appropriate registration number and ringer equivalence
number (REN) which can be found on the back or bottom of the
control unit. [The ringer equivalence number (REN) is used to
determine how many devices can be connected to your
telephone line. In most areas, the sum of the RENs of all devices
on any one line should not exceed five (5.0)....

Security
As a customer of new telecommunications equipment, you should be aware of
the significant and growing problem of theft of long distance services by third
parties, known commonly as “toll fraud.” It is particularly important that you
understand and take appropriate steps to deal with this crime because under
applicable tariffs, you will be responsible for payment of associated toll
charges. AT&T can not be responsible for such charges and will not make any
allowance or give any credit resulting...

Important Safety Information
1.
2.
3.
4.Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the
telephone has been disconnected at the network interface.
Use caution when installing or modifying telephone lines. 

Contents
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Introduction1
MERLIN Identifier Components and Features2
Supported Telephone Equipment5
MERLIN Identifier Database5
System Administration Overview7
2Installing the MERLIN Identifier
System
STEP 1:Verify MERLIN Identifier Components
Required MERLIN Identifier Components
Optional Equipment
STEP 2:
STEP 3:
STEP 4:
STEP 5:
STEP 6:Mount the MERLIN Identifier
Control Unit
Wire the MERLIN Identifier Control Unit
Mount the MERLIN Identifier
Display Units
Wire the MERLIN Identifier...

Contents
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Administering the MERLIN
Identifier Database
MERLIN Identifier Database Description
Caller Names
Telephone Numbers
Advantages of Using the Wild-Card Character
Setting Up and Maintaining the Database
Maintaining the Database Directly
Maintaining the Database Using File Transfers
Changing the Administration Mode
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4Troubleshooting45
ATechnical Reference49
BParts Reference55
CMERLIN MLX Telephone Wiring59
iv 

Introduction
1
MERLIN® Identifier is a MERLIN telephone system adjunct that
lets businesses use Caller ID* service to support business
operations. If your regional telephone company provides Caller ID
service, your business can use the MERLIN Identifier system to
do the following:
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nDisplay the telephone number of an incoming call if the
call was made from a local exchange with Caller ID
service within your LATA (Local Area Telephone Access)
Display the caller’s name if the incoming call’s telephone...

Introduction
Review information for the last 18 calls on each of four
telephone lines to ensure that callers have received
timely service
If the MERLIN Identifier system is used with a purchased
Windows™-based contact management software application, or
your own custom database management software running on a
personal computer (PC), you can use the MERLIN Identifier
system to do the following as well:
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Set up a business-specific profile (database) of additional
caller information that displays...

Introduction
AdminAdminAdmin
KeyboardDisplayPrinterPC
Central Office
Lines
To MERLIN
Controller
Line Jacks
MERLIN
Identifier
Control Unit
From MERLINControllerMERLIN Identifier
Station JacksDisplay andMERLIN Telephones
Figure 1.
MERLIN Identifier Components
MERLIN Identifier Control Unit 
provides Caller ID functions,
administrative functions, and the MERLIN Identifier database. For
each incoming call, the MERLIN Identifier system sends the
following information to the MERLIN Identifier Displays: the...