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ATT Merlin Identifier Installation Administration Manual

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Page 41

Administering the MERLIN Identifier Database
Caller Names
All upper-case alphabetic characters and punctuation marks can
be used for caller names. The MERLIN Identifier system stores
database records in alphabetical order by caller name. To
facilitate recognition of names on the MERLIN Identifier Displays,
always record caller names in the same format—such as last
name first. For example, enter SUE WALLACE and BERT
WASHINGTON into the database as WALLACE, SUE and
WASHINGTON, BERT, or SUE WALLACE and...

Page 42

Administering the MERLIN Identifier Database
Advantages of Using the
Wild-Card Character
Using one or more wild-card characters offers the following
advantages in storing telephone numbers in the database and
displaying Caller ID information:
n
n
n
nEach wild-card character used in a telephone number
replaces 10 individual digits (0 through 9)—thus a single
wild-card character has the potential to reduce the
database by 9 records, two wild-card characters have
the potential to reduce the database by 99...

Page 43

Administering the MERLIN Identifier Database
Example 2: The delivery service in “Example 1” only delivers
within a five mile radius. The manager has identified four
surrounding telephone exchanges outside the radius likely to
place an order, but to which deliveries would not be made: 332,
125, 976, and 212. To immediately identify those exchanges to
employees, the following telephone numbers were added to the
MERLIN Identifier database with the name 
NO DELIVERY:
901-332-????, 901-125-????, 901-976-????,...

Page 44

Administering the MERLIN Identifier Database
Maintaining the Database Directly
The following MERLIN Identifier database functions can be
performed from Administrative Keyboard and Display or the
Administrative PC:
n
n
n
nAdding a new record
Searching for a specific record to display, edit, or delete
Editing an existing record
Deleting an existing record
Adding Database Records
To add a record to the MERLIN Identifier database, follow the
instructions below:
1.
2.
3.
4.
5.Enter the administration...

Page 45

Administering the MERLIN Identifier Database
6.
7.Press  to save the record.
If a record with the identical telephone number already
exists, enter 
Y to confirm its replacement.
Repeat Steps 2 through 6 to add more records.
Selecting Database Records
Use the following commands to select a MERLIN Identifier
database caller record for displaying or subsequent
administration tasks:
CommandMERLIN Identifier System Response
F (First)Select the first caller record in the database
+ (Plus)Scroll to the next...

Page 46

Administering the MERLIN Identifier Database
Searching for Specific
Database Records
To search for a record containing a specific string of characters in
the caller name, follow the instructions below:
1.
2.
3.Enter the administration password.
Enter S (for Search).
NOTE:
The search starts from the current record. If you want to
search the entire database, enter F (for First) before
entering the Search command.
Enter the string of characters to search for.
The MERLIN Identifier system displays a record...

Page 47

Administering the MERLIN Identifier Database
Editing Database Records
To edit the current record after selecting or displaying it, follow the
instructions below:
1.
2.
3.
1.
2.Enter E (for Edit).
Move the cursor to the information to be changed and type
the changes.
Press  to save the record.
If the record already exists, enter Y to confirm its
replacement.
Deleting a Database Record
To delete the current database record after selecting or
displaying it, follow the instructions below:
Enter D (for...

Page 48

Administering the MERLIN Identifier Database
There are no restrictions on downloading MERLIN Identifier
database records to the Administrative PC. However, the
following restrictions apply when uploading records to the
MERLIN Identifier database:
n
n
n
n
n
n
nRecord format must not exceed the following record format
or the record will be discarded by MERLIN Identifier:
PAAAAAAAAAAAAAAAANNNNNNNNNN
where:
P is “+” to indicate a Priority record.
AAAAAAAAAAAAAAAA is the 1-to-16 character
caller name....

Page 49

Administering the MERLIN Identifier Database
Downloading Database Records
To download records from the MERLIN Identifier database to the
Administrative PC, follow the instructions below:
1.
2.
3.
4.
5.
6.
1.
2.Start the communications software on the Administrative PC.
Enter the administration password.
Enter 
T (for Transfer).
Enter one of the following:
n
nX  to download using the XMODEM protocol
T  to download as standard ASCII text characters
Enter R (for Receive).
Initiate the download file transfer...

Page 50

Administering the MERLIN Identifier Database
3.
4.
5.
6.
1.
2.Enter T (for Transfer).
Enter one of the following:
X  to upload using the XMODEM protocoln
n
T  to upload as standard ASCII text characters
Enter S (for Send).
Initiate the upload file transfer option for the Administrative
PC communications program.
Changing the
Administration Mode
If you are using the Administrative PC, you can speed up
administration tasks by changing the mode from Beginner (factory
default setting) to Advanced. In...
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