ATT DEFINITY Communications System Generic 3 Instructions Manual

Intraflow and Interflow
Issue  3   March 1996
3-837
Administration
Intraflow and Interflow are administered by the System Manager. The  following 
items require administration:
nCoverage Paths
The same coverage path can be used for as many splits as desired. For 
efficient operation of the Intraflow feature, it is recommended that the 
redirection criteria for a split’s coverage path  be administered so that 
calls are redirected under busy or don’t answer conditions (do not use 
‘‘all’’ or ‘‘send all...

Feature Descriptions
3-838Issue  3   March 1996 
Last Number Dialed
Feature Availability
This feature is available with all Generic 3 releases.
Description
Automatically redials the last number dialed when users press the Last Number 
Dialed button or dials the Last Numb er Dialed feature access c o de.
The system saves the first  24 digits of the last number dialed whether the call 
attempt was manually dialed or an Ab breviated Dialing button was pressed.
Considerations
Last Numb er Dialed prevents the...

Last Numb er Diale d
Issue  3   March 1996
3-839
Interactions
The following features interact with the Last Number Dialed feature.
nAbbreviated Dialing
If the previously called number was in an Abbreviated Dialing privileged 
list, and if the user is not normally allowed to dial the numb er because of 
his or her COR, Intercept Treatment is given when using Last Number 
Dialed.  To redial the number, the user must again use the Ab breviated 
Dialing privileged list.
nAutomatic Callback
Automatic Callback...

Feature Descriptions
3-840Issue  3   March 1996 
Leave Word Calling
Feature Availability
Leave Word Calling is standard with all Generic 3 releases except G3vs/G3s 
ABP. For G3vs/G3s ABP, Leave Word Calling is only available with the Voice Mail 
Application Software Option p ackage, which is available when you purchase an 
AT&T voice processing adjunct (AUDIX, AUDIX Voice Power, AUDIX Voice Power 
Lodging, DEFINITY AUDIX).
Description
Allows internal system users to leave a short preprogrammed message...

Leave Word Calling
Issue  3   March 1996
3-841
— Before dialing the d esired extension number, the user presses the 
LWC button or dials the LWC access code and then d ials the 
desired number.
— After dialing the desired numb er b ut before the call is answered, a 
multiappearance voice terminal user presses the LWC button or a 
single-line voice terminal user presses the Recall button and d ials 
the access code.
— After the call has been answered by any user, the calling user 
presses the LWC button...

Feature Descriptions
3-842Issue  3   March 1996 
dialing a systemwide access code.  The Lock function is canceled by dialing a 
systemwide access code and then an Unlock security c o de unique to the voice 
terminal. These functions a p ply only to the voice terminal where the operation is 
performed. A status lamp can b e assigned to show the locked or unlocked status 
of the voice terminal.
G3V2 and G3i-Global provide a choice of English or Italian for Voice Message 
Retrieval.
A calling user who left...

Leave Word Calling
Issue  3   March 1996
3-843
nCall Coverage
The LWC feature can b e used with or without Call Coverage. However, the 
two features comp lement each other.  The Coverage Callback option of 
the Call Coverage feature is provided by the LWC feature.  Also, a caller 
can activate LWC for the called party even if the call has been answered 
by a covering user.
nCentralized Attendant Service  (CAS)
LWC Message Retrieval d oes not work with CAS.
nConference
A member of a conference call cannot...

Feature Descriptions
3-844Issue  3   March 1996 
nLWC activation (per voice terminal and the attendant group)
nLWC activation dial access code (systemwide)
nLWC button (per voice terminal)
nLWC Cancel b utton (per voice terminal)
nLWC cancellation dial access code (systemwide)
nLWC reception (per voice terminal and p er Hunt group, that is, DDC 
group, UCD group, TEG, and PCOL group)
Several options are available for G3r: SPE (switch processor element), 
msa-spe, AUDIX and none.    If a customer...

Line Lockout
Issue  3   March 1996
3-845
Line Lockout
Feature Availability
This feature is available with all Generic 3 releases.
Description
Removes single-line voice terminal extension numbers from service when users 
fail to hang up after receiving d ial tone for 10 seconds and then intercept tone for 
30 seconds. These intervals are administrable.
Line Lockout occurs as follows:
nA user does not hang up after the other party on a call is disc onnected.
In this case, the user receives the dial tone...

Feature Descriptions
3-846Issue  3   March 1996 
Look Ahead Interflow
Feature Availability
This optional feature is available with all Generic 3 releases except G3s ABP.
Description
Provides flexible and intelligent ACD load balancing based on the Call Vectoring 
feature. Look Ahead Interflow enhances Call Vectoring interflow by ensuring that 
calls do not interflow to a backup switch that cannot accept the calls.
A Look Ahead Interflow call is attempted when a route-to digits
 or 
route-to number...