ATT DEFINITY Communications System Generic 3, Installation, Administration, And Maintenance Of CallVisor, ASAI Instructions Manual

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Task 11: Perform Initial DEFINITY LAN
Gateway Administration
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This task is required for all installation scenarios.  There are two parts to this
task:
Task 11A: Set the DEFINITY LAN Gateway Clock
Task 11B: Assign the DEFINITY LAN Gateway Machine ID (Optional)
Task 11A: Set the DEFINITY LAN Gateway
Clock
1. At the login prompt, enter craft. The system displays the Password
prompt.
2. Enter the default password for the craft login.  The system displays 
Enter
terminal type 
.
3. Enter one of the following:
513 for a 513 BCT or 715 BCT; enter 513 also for a 610/615 BCT
or a PC with a 513 emulation package. (Since 513 is the default,
you can just press 
Return to select it.)
4410 for a 4410 or 5410 terminal; enter 4410 also for a 610/615
BCT or a PC with a 4410 emulation package.
4425 for a 4425 or 5425 terminal
5420 for a 5420 or 4415 terminal
g3-ma for a G3-MA
vt220 (or other terminal listed in Appendix B)
4. The system displays the DEFINITY LAN Gateway Main Menu.
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3.  Brouter Administration 1.  Login/Password Administration
4.  Maintenance...
5.  Port Status/Control
6.  Exit
This line is used to provide abbreviated help on the currently selected field.
ENTERMain Menu
2.  TCP/IP Administration...
EXIT REFRESH Release 1.0, Issue x.y
HELP
Screen 2-4.  Main Menu
5. Select 
Maintenance and then Set System Time and Date. Follow the
instructions for the Set System Time and Date screen in Chapter 3.
Task 11B: Assign the DEFINITY LAN Gateway
Machine ID (optional)
This subtask is only necessary if the customer is attaching the DEFINITY LAN
Gateway system to an existing TCP/IP LAN.
NOTE:
AT&T support services for the DEFINITY LAN Gateway system will not
troubleshoot a customer LAN.  If the customer LAN is experiencing
difficulties, customers should follow the escalation path supplied by their
LAN provider.
1. Make sure the DEFINITY LAN Gateway Main Menu is displayed.  (See
Task 11A.)  Select 
TCP/IP Administration and then This Host. The
following screen appears:
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Host Name:        ______________________________
Host IP Address:  __________________
Subnet Mask:      __________________TCP/IP Administration
This Host
This line is used to provide abbreviated help on the currently selected field.
ENTER CLEAR CANCEL REFRESHHELP
Screen 2-5.  This Host
2. If a host name different from the default (definity) is desired, in the
Host Name field type the new name to be assigned to this DEFINITY LAN
Gateway system. The machine name must be from 1 to 20 characters in
length.
3. If an IP address other than the default (192.168.25.10) is desired, type the
new IP address in the 
Host IP Address field.
4. If a subnet mask is desired, type the subnet mask name in the
Subnet Mask field.
5. Press 
ENTER to save the changes.
Task 12: Reboot the MFBbbbbbbbbbbbbbbb
This task is performed to verify that the system can be rebooted.
1. At the login prompt, enter 
craft. The system displays the Password
prompt.
2. Enter the default password for the craft login.  The system displays 
Enter
terminal type 
.
3. Enter one of the following:
513 for a 513 BCT or 715 BCT; enter 513 also for a 610/615 BCT
or a PC with a 513 emulation package. (Since 513 is the default,
you can just press 
Return to select it.)
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4410 for a 4410 or 5410 terminal; enter 4410 also for a 610/615
BCT or a PC with a 4410 emulation package.
4425 for a 4425 or 5425 terminal
5420 for a 5420 or 4415 terminal
g3-ma for a G3-MA
vt220 (or other terminal listed in Appendix B)
4. The system displays the DEFINITY LAN Gateway Main Menu.
3.  Brouter Administration 1.  Login/Password Administration
4.  Maintenance...
5.  Port Status/Control
6.  Exit
This line is used to provide abbreviated help on the currently selected field.
ENTERMain Menu
2.  TCP/IP Administration...
EXIT REFRESH Release 1.0, Issue x.y
HELP
Screen 2-6.  Main Menu
5. Select 
Maintenance, Reset System, and then Reboot System. (See
the information accompanying these screens in Chapter 3.)
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Task 13: Test LAN/Client Connectivity
(Optional)
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Task 13 is performed to test the TCP/IP connection to ensure that connectivity
exists between the DEFINITY LAN Gateway and the customers LAN, as well as
between the DEFINITY LAN Gateway and a client.  This testing should be done
jointly with the customers LAN administrator.
NOTE:
Connectivity to the DEFINITY LAN Gateway system from a subscriber PC
is not part of the acceptance testing for this feature.  Customers are
responsible for verifying that their LAN is communicating with the
subscriber PCs.
Requirements
Login: craft
Suggested
Materials:Configuration diagram (see
Appendix E)
Special
Condition:The ASAI-Ethernet TCP/IP has
been administered and the
system has been rebooted.
1. The preferred option is to have the customers LAN administrator perform
a standard LAN ping test into the DEFINITY LAN Gateway using the
addressing information previously provided in Task 10.  If the customer is
unavailable to perform this test, go to step 2.
2. Perform the following steps only if the customer is unavailable for
acceptance testing.  (However, step 1 above, Joint Testing, is the
preferred testing method.)
a. Access the DEFINITY LAN Gateway Main Menu.  Select
Maintenance and then Ping Host.  The Ping Host screen
follows.
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Host Name or IP Address: ____________________Maintenance
This line is used to provide abbreviated help on the currently selected field.
ENTER CLEAR CANCEL REFRESHHELP Ping Host
Packet count:
Packet size:___
___
Screen 2-7.  Ping Host Screen
b. Fill in the Host Name or IP Address of the DEFINITY LAN Gateway
system assembly. This example uses 
192.168.25.10 as the IP
Address.  Also enter a packet count of 20 (recommended), and a
packet size of 64 (recommended).
In this step, the DEFINITY LAN Gateway system assembly is
sending packet messages (20 in this example) to itself, and
listening for responses.
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Output similar to the following will appear:
The messages which follow are the result of your last request.
At the  : prompt press return to continue.
72 bytes from 192.168.25.10: icmp_seq*0, time=0. xx
72 bytes from 192.168.25.10: icmp_seq*1, time=0. xx
72 bytes from 192.168.25.10: icmp_seq*2, time=0. xx
72 bytes from 192.168.25.10: icmp_seq*3, time=0. xx
72 bytes from 192.168.25.10: icmp_seq*4, time=0. xx
72 bytes from 192.168.25.10: icmp_seq*5, time=0. xx
72 bytes from 192.168.25.10: icmp_seq*6, time=0. xx
72 bytes from 192.168.25.10: icmp_seq*7, time=0. xx
72 bytes from 192.168.25.10: icmp_seq*8, time=0. xx
72 bytes from 192.168.25.10: icmp_seq*9, time=0. xx
----192.168.25.10 PING statistics----
20 packets submitted, 20 packets received. 0% packet loss
round-trip (ms) min/avg/max =x/x/x
:
Screen 2-8.  Results of Pinging the DEFINITY LAN Gateway
c. Examine the test results that are displayed at the bottom of the
screen:
----(address) PING statistics----
x packets submitted, y packets received. z%
packet loss
round-trip (ms) min/avg/max =aa/bb/cc
The results displayed in the packet loss field (z) will be either 0% or
100%.  Since this test is internal to the DEFINITY LAN Gateway
system, this test does not access the customers LAN.
If the test reports 0% packet loss, the test was successful.
Continue with the next step in this procedure.
If the test reports 100% packet loss, the test failed.  If it failed,
verify that you used the correct address for the DEFINITY LAN
Gateway system assembly.  If you did, then contact your remote
maintenance center.  After the problem has been resolved, repeat
the test and then continue with the following steps.
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d. Now access the Ping Host screen again, as you did in step 2a,
to test connectivity to the client.  Use the same data, except in this
example, enter 
192.168.25.20 as the IP address (if you choose to
enter IP Address instead of Name).
In this step, the DEFINITY LAN Gateway system assembly is
sending packet messages (20 in this example) to the client, and
listening for responses.
Output similar to the following will appear:
The messages which follow are the result of your last request.
At the  : prompt press return to continue.
72 bytes from 192.168.25.20: icmp_seq*0, time=0. xx
72 bytes from 192.168.25.20: icmp_seq*1, time=0. xx
72 bytes from 192.168.25.20: icmp_seq*2, time=0. xx
72 bytes from 192.168.25.20: icmp_seq*3, time=0. xx
72 bytes from 192.168.25.20: icmp_seq*4, time=0. xx
72 bytes from 192.168.25.20: icmp_seq*5, time=0. xx
72 bytes from 192.168.25.20: icmp_seq*6, time=0. xx
72 bytes from 192.168.25.20: icmp_seq*7, time=0. xx
72 bytes from 192.168.25.20: icmp_seq*8, time=0. xx
72 bytes from 192.168.25.10: icmp_seq*9, time=0. xx
----192.168.25.20 PING statistics----
20 packets submitted, 20 packets received. 0% packet loss
round-trip (ms) min/avg/max =0/0/0
:
Screen 2-9.  Results of Pinging the Client
e. Examine the test results that are displayed at the bottom of the
screen:
----(address) PING statistics----
x packets submitted, y packets received. z%
packet loss
round-trip (ms) min/avg/max =aa/bb/cc
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The results displayed in the packet loss field (z) will range from 0%
to 100% The number of packets that are ``lost (need to be
transmitted) will vary from LAN to LAN.  For some LANs, 0%
packet loss is normal, while for others, 10% or 20% loss is normal.
The degree of packet transmission over a LAN depends upon the
distance between machines, the number of users on the LAN, and
the number of machines on the LAN.
Refer to the sections that follow for information about the various test results.
0 to 49% Loss
Consider this test successful if the DEFINITY LAN Gateway system reports a
packet loss percentage in the range from 0 to 49%.  Contact the customer LAN
or system administrator, however, if the packet loss is from 10 to 49%.  The
customer administrator should be advised that the send and receive packets test
(PING test) showed the loss. A loss in this range may cause the DEFINITY LAN
Gateway system to experience slow response time.  Possible causes for this
type of loss include network congestion or a faulty device on the network.
Packets Out-of-Sequence
For a successful test  (0 to 49%), also examine the icmp_seq= field.  If one or
two of the packets appear out of sequence, then the condition is acceptable. If,
however, more than two packets are out of sequence (for example, 0, 2, 5, 3,
1...), then inform the customer administrator.  Out-of-sequence packets may
indicate network congestion or misrouting.
50 to 99% Loss
Consider this test a failure if the packet loss value is in the range of 50 to 99%. In
this range, the DEFINITY LAN Gateway will be extremely slow, or will completely
fail to communicate even though it has made a connection to the LAN.  If you
have a system that is reporting a 50% to 99% packet loss, cancel and refer to
the troubleshooting procedure for a TCP/IP connection in Appendix D.
If this test has completely failed and the system reports a 100% packet loss,
verify that you used the correct address. The test does not report if the test
failure is due to sending the packets to an incorrect or nonexistent machine.  A
100% packet loss indicates that the DEFINITY LAN Gateway system has not
established communication over the LAN to the test machine address.
If you entered the right address, cancel and refer to the troubleshooting
procedure for a TCP/IP connection in Appendix D.
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Task 14: Register/Back Up the Systembbbbbbbbbbbbbbb
The final three steps the AT&T service technician performs to install the
DEFINITY LAN Gateway system are as follows:
Task 14A: Register the System
Task 14B: Deactivate/Activate Logins
Task 14C: Perform a Backup of the Removable Medium
Task 14A: Register the System
AT&T Services personnel should call the TSC at 1-800-248-1111 to register the
system.  Expect the TSC to collect information such as the remote access port
number, customer name, installation location, order number, and so forth.
Task 14B: Deactivate/Activate Logins
After the system has been registered, the service technician should log out of the
system.  At this point, the technician gives the telephone to the customer for
activation of the customer login.  Once the customer login is enabled, the
customer is required to enter a password the first time he or she logs in. AT&T
Services will have no knowledge of this password.
NOTE:
The customer must be present for customer login activation.  If the
customer cannot be present, the service technician should leave a note for
the customer to call 800-248-1111 to reach the TSC.
Customers should see the Change Passwords screen in Chapter 3 to change
accessible passwords.
NOTE:
Task 14B renders the services login inactive. Subsequent need for the
services login requires coordination with the TSC through the TSC dispatch
process.
Task 14C: Perform a Backup of the Removable
Medium
The customer should have received a blank tape as part of the DEFINITY LAN
Gateway system order. (See Table C-2 in Appendix C.)  Using this tape, the
AT&T service technician assists the TSC in performing a backup of the system.
NOTE:
The craft login has been deactivated at this point.
1. Take the blank tape out of the box.
2. The tape must be writeable. To make the tape writeable, move the write
protect marker forward (in the direction of the arrow on the tape label).
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