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ATT DEFINITY Communications System Generic 3, Installation, Administration, And Maintenance Of CallVisor, ASAI Instructions Manual
ATT DEFINITY Communications System Generic 3, Installation, Administration, And Maintenance Of CallVisor, ASAI Instructions Manual
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555-230-223 January 1996 DEFINITYÒCommunications System Generic 3 Installation, Administration, and Maintenance of CallVisorÒASAI Over the DEFINITY LAN Gateway
CopyrightÓ1993 AT&T All Rights Reserved Printed in USA Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, AT&T cannot assume responsibility for any errors. Changes and/or corrections to the information contained in this document may be incorporated into future issues. Your Responsibility for Your Systems Security Toll fraud is the unauthorized use of your telecommunications system by an unauthorized third party, for example, persons other than your companys employees, agents, subcontractors, or persons working on your companys behalf. Note that there may be a risk of toll fraud associated with your telecommunications system, and if toll fraud occurs, it can result in substantial additional charges for your telecommunications services. You and your system manager are responsible for the security of your system, such as programming and con®guring your equipment to prevent unauthorized use. The System Manager is also responsible for reading all installation, instruction, and system administration documents provided with this product in order to fully understand the features that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. AT&T does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. AT&T will not be responsible for any charges that result from such unauthorized use. AT&T Corporate Security Whether or not immediate support is required,alltoll fraud incidents involving AT&T products or services should be reportedto AT&T Corporate Secuirty at1 800 821-8235. In addition to recording the incident, AT&T Corporate Security is available for consultation on security issues, investigation support, referral to law enforcement agencies, and educational programs. AT&T Fraud Intervention If yoususpect you are are being victimizedby toll fraud and you need technical support or assistance, call the GBCS Technical Service Center Toll Fraud Intervention Hotline at1 800 643-2353. Federal Communications Commission (FCC) Statement This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his or her own expense will be required to take whatever measures may be required to correct the interference. Trademarks AUDIX, DEFINITY, and CallVisor are registered trademarks of AT&T. UNIX is a registered trademark of Novell in the United States and other countries, licensed exclusively through X/Open Company Limited. Ordering Information Call:AT&T GBCS Publications Ful®llment Center Voice 1 800 457-1235 Fax 1 800 457-1764 International Voice: 317 361-5353 International Fax: 317 361-5355 Write:AT&T GBCS Publications Ful®llment Center P.O. Box 4100 Crawfordsville, IN 47933 Order:Document No. AT&T 555-230-223 Issue 1, January 1996 Published by GBCSystems Product Documentation Development Group AT&T Bell Laboratories Middletown, NJ 07748-1998
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbb Contents bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb About This Bookiii Purpose iii Intended Audience iii Prerequisite Knowledge iv How this Book is Organized iv Documentation Conventions v Related Documents v bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 1Introduction1-1 Overview of CallVisor ASAI Over the DEFINITY LAN Gateway 1-1 Upgrading Your Existing System 1-5 Security Considerations 1-5 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 2Installation2-1 Prerequisites 2-1 Hardware Installation 2-7 Initial Administration 2-29 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 3System Administration3-1 Getting Started 3-1 Moving Around the System 3-3 List of Screens 3-6 Field Names and Descriptions 3-7 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 4Maintenance4-1 Repair Orientation 4-1 Maintenance Procedures 4-13 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb AAppendix A: PBX Carrier Configuration Worksheets A-1 i
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbb Contents Worksheet A-1: Port Slot Assignments (Before Carrier Arrangement) A-2 Worksheet A-3: Port Slot Locations for the DEFINITY LAN Gateway System Assembly A-4 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb BAppendix B: Supported Terminals and Modems/Option Settings B-1 Worksheet B-1: Terminals/Modems B-2 Option Settings B-3 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb CAppendix C: Ordering InformationC-1 Complete System C-1 Primary Equipment C-2 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb DAppendix D: Troubleshooting ProceduresD-1 Bringing up the DEFINITY LAN Gateway System D-2 Solving Terminal Connection Problems D-3 Solving TCP/IP Connection Problems D-4 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb EAppendix E: Sample Customer ConfigurationsE-1 Example 1. Secure LAN with Defaults E-2 Example 2. Secure LAN, No Defaults E-3 Example 3. Multiple Secure LANs E-5 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb FAppendix F: Returning the Application to its Original State F-1 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb GAppendix G: Project Manager WorksheetG-1 Worksheet G-1: Gather Networking Information G-2 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb GLGlossaryGL-1 ii
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbb Contents bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb INIndexIN-1 iii
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbb Figures bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 1Introduction 1-1. DEFINITY LAN Gateway System Assembly 1-3 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 2Installation 2-1. DEFINITY LAN Gateway System in a Switch Carrier 2-2 2-2. DEFINITY LAN Gateway External Connections 2-5 2-3. Connecting the Adapter Cables Rear-Panel View 2-9 2-4. DEFINITY LAN Gateway System Assembly 2-11 2-5. DEFINITY LAN Gateway System LCD Display 2-12 2-6. Alarm Board Cable Connections 2-14 2-7. 104A Mounting Block 2-16 2-8. Installing a Terminal via Direct Connection 2-19 2-9. Installing a Terminal via Direct Connection (DC Switch Only) 2-19 2-10. Connecting a Terminal to the MFB via Modem 2-21 2-11. Connecting a Terminal to the MFB via ADUs 2-23 2-12. Connecting a Terminal to the MFB via 7400 Data Sets 2-25 2-13. Tape Cartridge (Removable Medium) 2-42 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 4Maintenance 4-1. DEFINITY LAN Gateway System Assembly 4-3 4-2. LCD Status Mode Display 4-5 4-3. System Initialization and Shutdown Flow (Replacement to be Supplied) 4-9 4-4. Available Terminal Connections to a DEFINITY LAN Gateway System 4-11 4-5. Top View of DEFINITY LAN Gateway System 4-13 4-6. Unlock Retaining Pin 4-15 4-7. ST566ON Drive Jumper Settings 4-16 4-8. M2ST/N50 Tape Drive Jumpers 4-17 iv
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbb Tables bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 3System Administration 3-1. Function Keys 3-4 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 4Maintenance 4-1. System Capacities, Requirements, and Limitations 4-2 4-2. System States 4-6 4-3. Maintenance Terminal Hookups 4-12 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb BAppendix B: Supported Terminals and Modems/Option Settings B-1. Terminal Option Settings B-3 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb CAppendix C: Ordering Information C-1. Identifiers for Complete System C-1 C-2. Identifiers for Primary Hardware and Software C-2 C-3. Identifiers for Peripheral Equipment C-5 v
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbb Screens bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 2Installation 2-1. Change Circuit-Packs 2-30 2-2. List Configuration 2-30 2-3. Add Station 2-31 2-4. Main Menu 2-33 2-5. This Host 2-34 2-6. Main Menu 2-35 2-7. Ping Host Screen 2-37 2-8. Results of Pinging the DEFINITY LAN Gateway 2-38 2-9. Results of Pinging the Client 2-39 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 3System Administration 3-1. Main Menu 3-7 3-2. Login/Password Administration 3-9 3-3. Add Logins 3-11 3-4. Change Passwords 3-13 3-5. TCP/IP Administration 3-15 3-6. This Host 3-16 3-7. Local Host Table 3-18 3-8. Add Host 3-20 3-9. Network Routing Information 3-22 3-10. Network Routing Daemon 3-23 3-11. Default Gateway 3-25 3-12. Network Routing Table 3-27 3-13. Network Routing Table Ð Add Routes 3-29 3-14. Brouter Administration 3-31 3-15. Maintenance (Main Menu) 3-35 3-16. Removable Media Operations 3-36 3-17. Set System Time and Date 3-37 3-18. Reset System 3-40 3-19. System Logs 3-42 3-20. Security Logs 3-43 3-21. Login Attempt Log 3-44 3-22. Client Access Logs 3-45 3-23. DEFINITY LAN Gateway Reset Log 3-46 3-24. Command Logs 3-47 vi
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbb Screens 3-25. Ping Host 3-48 3-26. Port Status/Control 3-49 3-27. Message Collection Period 3-53 vii
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbb About This Book bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Purposebbbbbbbb This book covers the CallVisorÒASAI DEFINITYÒLAN Gateway system that provides Adjunct Switch Application Interface (ASAI) functionality using an Ethernet transport. Its purpose is to explain the tasks involved in installing, administering, and maintaining a DEFINITY LAN Gateway system. Intended Audiencebbbbbbbb This book is aimed at the following personnel: System administrators Telecommunications managers Management Information System (MIS) managers Local Area Network (LAN) managers AT&T services personnel This book is also helpful to any individual who needs to understand how CallVisor ASAI over the DEFINITY LAN Gateway operates. Issue 1 January 1996 ix