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ATT DEFINITY Communications System Generic 3, Installation, Administration, And Maintenance Of CallVisor, ASAI Instructions Manual
ATT DEFINITY Communications System Generic 3, Installation, Administration, And Maintenance Of CallVisor, ASAI Instructions Manual
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System Administrationbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Field Name Descriptionbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb CONNECTED DOWN The BRI port is administered on the DEFINITY switch but Layer 2 is not established. CONNECTED The BRI port is administered on the DEFINITY switch and Layer 2 is established. BUSIEDOUT The BRI port is administered on the DEFINITY switch but has been busied out in the MLAPD driver on the MFB. BUSIEDOUT UADM The BRI port is not administered (or is busied out) on the DEFINITY switch and has been busied out in the MLAPD driver on the MFB. SW INTF DN The DEFINITY switch interface (angel) is down. SW INTF DN BSY The DEFINITY switch interface (angel) is down and the BRI port has been busied out in the MLAPD driver on the MFB. bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb TCP/IP Connection StateRead-only. REACHABLE The client is responding to ICMP echo requests (host recognizes client but cant communicate), UNREACHABLE The client is not responding to ICMP echo requests (host does not recognize client). CLOSED The TCP connection has been closed. LISTEN TCP is listening for incoming connections. SYN SENT TCP is actively trying to establish a connection. SYN RECEIVED Initial synchronization of the TCP connection is under way. ESTABLISHED The TCP connection has been established. This is the steady state when the client is connected. c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c 3-50 Issue 1 January 1996
System Administrationbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb CLOSE WAIT The client has closed its TCP connection. The MFBs TCP is waiting for a close. FIN WAIT 1 The MFBs TCP connection is initiating a close. CLOSING The MFBs TCP has notified the clients TCP of its intent to close. It is now awaiting acknowledgment. LAST ACK The client has closed its TCP connection. The MFB has closed its TCP connection and is now awaiting acknowledgement. FIN WAIT 2 The MFBs TCP connection has initiated a close and is now awaiting shutdown from the clients TCP. TIME WAIT The MFB has closed its TCP connection and is waiting for retransmission of the shutdown from the clients TCP. UNKNOWN Self-explanatory. Contact the TSC. bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Brouter Service State Either in service or busied outbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Messages to DEFINITYRead-only. The number of messages sent to the client in the last message collection period. bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Messages from DEFINITYRead-only. The number of messages received from the client in the last message collection period. bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Message Period (minutes) The time period (in seconds) during which messages are sent and received. This is a per-port number entered on the Message Collection Period screen. c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c Use this screen as follows: To change the ports service state: 1. Press Tab or use the arrow keys to move to the desired port. 2. Press STATE to toggle the Service State. NOTE: Busying a port out causes that ports TCP connection (if one exists) to be closed. No new connections will be permitted on that port until the port is placed back in service. Issue 1 January 1996 3-51
System Administrationbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 3. The following prompt appears: Are You Sure? (Y/N?). Type Y and press Return . The Port Status/Control screen will reappear, showing the changed state. If you type N and press Return , the Port Status/Control screen will immediately reappear. To close a ports TCP connection: 1. Press Tab or use the arrow keys to move to the desired port. 2. Press DROP to close the ports TCP connection. NOTE: New connections are permitted on this port. 3. The following prompt appears: Are You Sure? (Y/N?). Type Y and press Return . The Port Status/Control screen will reappear, showing the change. If you type N and press Return , the Port Status/Control screen will immediately reappear. To set the Message Collection Period for a port, select the port and press MSGPER . The Message Collection Period screen will appear. If no ports are administered, pressing MSGPER does nothing. 3-52 Issue 1 January 1996
System Administrationbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Message Collection Periodbbbbbbbbbbbbbbb Port Status/Control This line is used to provide abbreviated help on the currently selected field.Message Collection Period Period: ___ ENTER CLEAR CANCEL REFRESHHELP Port: xx Client: yy Link: zz Screen 3-27. Message Collection Period This screen enables you to set the message collection period for a port. When the screen is first displayed, a port number (1 to 12) replaces xx in the Port field, the clients name or IP address replaces yy in the Client field, and the clients link replaces zz in the Link field. The port number comes from the previous screen (whatever port the cursor was on). After you enter a value for Period on this screen and press the ENTER function key, the previous screen reappears with the cursor positioned at the beginning of the new entry. Remember that changing the collection period clears the traffic counts (Messages to DEFINITY and Messages from DEFINITY) on the Port Status/Control screen. Issue 1 January 1996 3-53
System Administrationbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Field Name Descriptionbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Port The port for which messages are to be collected. Display-only. bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Client The client name or IP address for which messages are to be collected. Display-only. bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Link The client link for which messages are to be collected.bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Period The time period (in minutes) during which messages are to be sent and received. Range = 1-720. c c c c c c c c c c c c c c c Use this screen as follows: 1. Type the desired port, client, and link. Type the desired time period, in minutes, up to 12 hours. Press Tab or use the arrow keys to move from field to field. 2. When you are done entering data, press the ENTER function key. The screen you were on previously (Port Status/Control) will reappear. 3-54 Issue 1 January 1996
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbb Maintenance 4 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb This chapter provides information for diagnosing, repairing, and maintaining the DEFINITY LAN Gateway system. The maintenance screens used in these tasks are located in Chapter 3. Repair Orientationbbbbbbbb This section gives basic information about the DEFINITY LAN Gateway system. This includes system capacities, a description of system components, system states, and maintenance connections, and finally, common maintenance procedures. Issue 1 January 1996 4-1
Maintenancebbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb System Specificationsbbbbbbbbbbbbbbb Table 4-1 defines the basic specifications of the DEFINITY LAN Gateway system. Table 4-1. System Capacities, Requirements, and Limitations bbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c Physical Dimensions Weight: 6.2 pounds Length: 14.75 inches Height: 7.6 inches Width: 2.9 inches bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Power Requirements -48 VDC from the switch (Acceptable range: -54.0 VDC to -44.0 VDC) Converted to: +12 VDC for disk/tape drives (Acceptable range: +11 VDC to +13 VDC) +5 VDC for TN2208 and TN2170 (Acceptable range: +4.85 VDC to +5.15 VDC) -5 VDC for TN2170 (Acceptable range: -5.2 VDC to -4.8 VDC) bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Ethernet Capacity 8 Transmission Control Protocol/Internet Protocol (TCP/IP) ASAI-Ethernet sessions 8 login sessions bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Switch Hardware Supported DEFINITY G3r, G3i, G3s (not G3vs) bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Switch Software Supported DEFINITY G3V2 or G3V3 with a field maintenance upgrade, or G3V4 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Temperature Requirements -40 to 150F (-19 to 71C) storage temperature 60 to 85F (18 to 29C) operating temperature bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Humidity Requirements 10 to 80 percent (noncondensing) 79F (26C) maximum wet-bulb temperature bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Altitude Limitations 200 feet (60m) below sea level 10,000 feet (3050m) above sea level c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 4-2 Issue 1 January 1996
Maintenancebbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Physical Descriptionbbbbbbbbbbbbbbb Refer to Figure 4-1, DEFINITY LAN Gateway System Assembly, when reading this section. bbbbbbbbbbbbbbbbbbbbb AT&T ENTER / YES NEXT / NO BACK I2C bus cable Power cableSCSI bus cable Tie wrap Retaining pins Tape drive (without cover) SCSI bus cable Disk drive Power supply Alarm board (TN2170) Multi-Function board (TN2208) bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Figure 4-1. DEFINITY LAN Gateway System Assembly Issue 1 January 1996 4-3
Maintenancebbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Four main items make up the DEFINITY LAN Gateway system hardware assembly shown in Figure 4-1. They are: TN2208 Multi-Function Board (MFB) Ð The main circuit board that holds the central processing unit, controllers, and memory devices that make the system operational. NOTE: The DEFINITY LAN Gateway batteries are not field-replaceable. If the batteries on the TN2208 are low, replace the the board. TN2170 Alarm Board (ALB) Ð Works with the TN2208 to provide monitoring for system power and environmental status, -48 VDC to +12 VDC power conversion for the mass-storage devices, and remote terminal access. It also has the Ethernet interface. 3 1/2 Disk drive (ED-1E546-70 G8) Ð A hard disk used to store customer data, boot the system, and log system error information. 3 1/2 Tape unit (part of ED-1E546-70 G1) Ð A 160-Mbyte data cassette drive used to distribute software, store periodic backups of customer data, install new software releases, and remove core dumps and other maintenance information. The system faceplate is made up of the following items: Red Light-Emitting Diode (LED) Ð Indicates the health of the MFB and Alarm Board. When flashing, it indicates a software problem. When it is steadily lit, a hardware problem exists. Liquid Crystal Display (LCD) Ð A 10-character alphanumeric display that automatically shows the status of the MFB including alarms, and information and procedures from a menu when any of the three buttons in the following bullet item are pressed. ENTER/YES, BACK, NEXT/NO buttons Ð Allow service personnel to move through a structured menu system one item at a time as indicated on the LCD. BOOT/SHUTDOWN button Ð A recessed button used to take the entire system off-line to a Maintenance Shutdown state. Closes all files, stops file operations, and executes a spin-down of the disk drive. Pressing it again when the system is shut down causes the system to reboot. Cables include: Interboard bus cable Ð A flat ribbon cable that provides the communications link between the MFB and ALB. It transmits power, environmental status, and control information. Small Computer Systems Interface (SCSI) bus cables Ð Two 50-conductor ribbon cables that connect the disk and tape drives to the ALB. They provide pass-through data transfer to the MFB. Power cable Ð Provides 12 VDC power to the disk and tape drives from the power module on the ALB. Adapter cables Ð Two cables connected to the ALB and MFB through the back of the switch. The MFB Y-cable provides administration/maintenance terminal connections. The ALB cable provides an Ethernet connection to a LAN, a reserved Amphenol connection, and an RS-232 connector to a remote maintenance center via an external modem. 4-4 Issue 1 January 1996
Maintenancebbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb System Statesbbbbbbbbbbbbbbb The DEFINITY LAN Gateway system initializes, operates, shuts down, and is diagnosed and maintained in different states. These states are displayed on the faceplate panel LCD shown in Figure 4-2. bbbbbbbbbbbbbbbbbbbbb STATE OF OPERATION OR MENU SELECTIONENTER/YES BUTTON FLASHING HEARTBEAT BACK BUTTON ALARM NEXT/NO BUTTON bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Figure 4-2. LCD Status Mode Display Issue 1 January 1996 4-5