ATT DEFINITY Communications System Generic 3, Installation, Administration, And Maintenance Of CallVisor, ASAI Instructions Manual

Appendix C: Ordering Informationbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
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Table C-2.  Identifiers for Primary Hardware and Software  (continued)bbbbbbbbbbbbbbbbbbbbbbbb
Description PEC Comcode, Qty Notes
ED/H/J Drawing
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bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbc c c
c
c c c
c
c c c
c
c c c
c
158N Apparatus
Blank (SCC)106278054
ED-18546 G201...

Appendix C: Ordering Informationbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Peripheral Equipmentbbbbbbbbbbbbbbb
All peripherals are optional to the order. However, the customer must provide at
least one terminal for system administration/maintenance.
Table C-3.  Identifiers for Peripheral Equipment
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Description PEC Comcode, Qty Notes
ED/H/J Drawing
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Appendix D: Troubleshooting
Procedures
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This appendix contains the following procedures:
Bringing up the DEFINITY LAN Gateway System
Solving Terminal Connection Problems
Solving TCP/IP Connection Problems
If these procedures do not solve the problem, contact the TSC.
Issue 1  January 1996   
D-1 

Appendix D: Troubleshooting Proceduresbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Bringing up the DEFINITY LAN
Gateway System
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Use the procedure below if you cant get a login prompt.
NOTE:
ASAI must be enabled on the DEFINITY Customer Options form for the
system to be fully operational.
1. First check terminal power, connections, settings, and modem speed if
you are connected via a modem. If the modem appears to be locked up,
type * @ ; this may fix the remote access problem.
2. If you...

Appendix D: Troubleshooting Proceduresbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Solving Terminal Connection
Problems
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To Be Supplied
Issue 1  January 1996   
D-3 

Appendix D: Troubleshooting Proceduresbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Solving TCP/IP Connection Problemsbbbbbbbb
1. If a client cannot connect to the DEFINITY LAN Gateway, check the Client
Access Logs screen to see if any error messages appear related to that
client. (Access the Main Menu screen and select Maintenance, then
Security Logs, and then Client Access Logs.)
If a TCP_Connect message appears in the log from the Name or
IP address of that client, then the DEFINITY LAN Gateway...

Appendix D: Troubleshooting Proceduresbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
cannot successfully ping the gateway, contact your network
administrator.
2. Ping another machine on the same network (or subnet)
where the client resides. Be sure that this machine is up and
running and is responding to pings from other machines on
the same network (or subnet) as the DEFINITY LAN
Gateway. If the DEFINITY LAN Gateway cannot
successfully ping this machine, contact your network
administrator.
3. Ping...

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Appendix E: Sample Customer
Configurations
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This appendix contains three examples of how a customer might configure a
system using CallVisor ASAI over the DEFINITY LAN Gateway.  It requires
knowledge of TCP/IP networking.  Example 1, Secure LAN with Defaults, shows
a DEFINITY LAN Gateway system assembly already administered with default
values and a client/server requiring administration.  In example 2, Secure...

Appendix E: Sample Customer Configurationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Example 1. Secure LAN with Defaultsbbbbbbbb
DEFINITY LAN
SystemClient/
Server
C2C1
Default host name =
Default IP address =
 192.168.25.10
Host name = client
IP address = 192.168.25.20 IP address = 192.170.10.100 IP address = 192.170.10.1 IP address = 192.170.10.2
Assembly
  definityGateway
This sample configuration shows the DEFINITY LAN Gateway system assembly
shipped from the factory with defaults already...

Appendix E: Sample Customer Configurationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Example 2. Secure LAN, No Defaultsbbbbbbbb
DEFINITY LAN
SystemClient/
Server
C2C1
Host name =
  lgateserver
IP address = 135.20.1.1
Subnet mask = 255.255.255.0
Client name = lgateclient
IP address = 135.20.1.2 IP address = 192.170.10.1 IP address = 192.170.10.2
Subnet mask = 255.255.255.0
Assembly
IP address = 192.170.10.100
Subnet mask = 255.255.255.0
Gateway
This sample configuration requires that both the...