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ATT DEFINITY Communications System Generic 1 And Generic 3 And System 75, 7444 Voice Terminal Users Guide

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Page 11

Display Features
Inspect   Shows you call-related information for an incoming call when you are
already active on a call. Use to identify and screen new calls.
Integrated Directory   Searches for the extension of another user by allowing you to
key in the user’s name with the dial pad. Use as a handy quick reference source for
extension number information.
Message Retrieval   Allows you to retrieve messages left for you that have lit your
Message light. Will also let you retrieve messages for other voice...

Page 12

How to Use the Features
The procedures that follow give short, step-by-step instructions for using each of the
features. For your convenience, features are listed alphabetically.
Special Instructions
The first time you use these procedures, you will need to customize them for yourself
by following the directions below. Your System Manager can supply the information
required.
To the right of each feature name is a box. For each feature that you have,
mark a [ 
4 ] in the blank box as a reminder. (Voice...

Page 13

[ xxxxx ]
Conventions
The following conventions are used in the procedures:
Gray TypeProcedural steps in gray type are steps that you should
follow if you do not have a button assigned for the
feature.
This box represents a call appearance button, which is
used exclusively for placing or receiving calls. The
button has a red in-use light and a green status light and
is labeled with an extension number (shown as xxxxx).
[ 
Feature ] andEach of these boxes represents a button that has a feature
assigned to...

Page 14

Voice Features
Abbreviated Dialing (AD)
To program/reprogram
an AD button
Note: AD buttons must
first be assigned by your
System Manager.1
2
3
4On a separate sheet of paper, jot down the outside
numbers, extensions, and/or feature codes you want
to program
Note: Each AD button will hold one complete phone
number or feature code.
Pick up handset
[dial tone]
Note: If you are using the built-in speakerphone, you
must press a call appearance button, before you
proceed to Step 3.
Press [ 
Program ] (if this...

Page 15

To program/reprogram an
outside number,
extension, or feature code
into a personal list1
2
3
4
5
6
7Press [ 
Program ] On a separate sheet of paper, jot down the outside
numbers, extensions, and/or feature codes you want to
program as items on your personal list(s) (see example
to the left)
Note: Each phone number or feature code is stored as
a separate item.
Pick up handset
[dial tone]
Note: If you are using the built-in speakerphone, you
must press a call appearance button, before you
proceed to Step...

Page 16

Automatic Callback
To automatically place
another call to an
extension that was busy,
did not answer, or
returned a call waiting
ringback tone1
2
3Press [ Auto Callback ] during call attempt
[confirmation tone]
Green light goes on steadily until callback is
completed or canceled
Note: If you send your calls to coverage after
activating Automatic Callback, your callback calls
will still ring at your extension and will not be
redirected to coverage.
Hang up
You will get a 3-burst priority ring when the...

Page 17

Bridging
To answer a bridged callPress [ xxxxx ] of bridged call 1
Note: If your voice terminal has Ringing Appearance
Preference, this step is not necessary; you will
automatically be connected to the call when you lift
the handset.
To use Manual ExclusionPress [ 
Exclusion xxxxx ] while connected to the call
to prevent other bridged
Note: Pressing [ 
Exclusion xxxxx ] again reactivates
terminals from entering a
bridging.call (on a per call basis)1
Call Coverage
To answer a call for aPress [ xxxxx ] of...

Page 18

To talk privately with
co-worker after answering
a redirected call1
2
3Press [ 
Transfer ][dial tone]
lCall is put on hold
Press [ 
Consult ]
[priority ring to co-worker]
or Dial co-worker’s extension
Note: You can privately discuss the call at this time;
if your co-worker is not available, press the fluttering
[ 
xxxxx ] to reconnect to call.
Press [ 
Transfer ] again to send call to co-worker or
press [ Conference Ring ] to make it a 3-party call
Call Forwarding All Calls
To temporarily redirectPress [...

Page 19

To cancel
Press [ Call Forward ] again (while on-hook)
Call Forwarding
or Dial Call Forward Cancel code
[confirmation tone]
Your calls will now ring at your own voice
terminal
l
Call Park
To park a call at your
Note: If a [ Call Park ] button has been assigned to your
extension (for retrieval at
voice terminal, simply press [ 
Call Park ] and hang up;
any extension)
otherwise, follow the instructions below.
Press [ 
Transfer ][dial tone]
Dial Call Park code
[confirmation tone]
Press [ 
Transfer ] again...

Page 20

Call Pickup
To answer a call placed toPress [ Call Pickup ]
a member of your pickupor Dial Call Pickup code
group when your voiceCalled voice terminal stops ringing
terminal is idle1l
l
You are connected to ringing call
To pick up a call while
Press [ Hold ]
you are active on another
Present call is put on hold
call
1
2
l
l
l
l
Green light flutters
Press [ Call Pickup ]
Called voice terminal stops ringing
You are connected to incoming call
Note: To return to held call after completing pickup
call, press...
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