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ATT DEFINITY Communications System Generic 1 And Generic 3 And System 75, 7444 Voice Terminal Users Guide

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Page 31

Voice Message Retrieval
To retrieve your voice
messages when your
Message light is on1
2
3
[ 
# ]
[ 
3 ]
[ 
4 ]
[ 
5 ]
[ 
8 ]
4
1
2
3
4Dial the Voice Message Retrieval code
[dial tone]
Press [ # ][voice prompting]
Note: Do not press [ # ] if calling from someone
else’s extension; instead, dial your own extension
number and your security code, if required.
Move through the messages with these dial pad
buttons:
(Press [ 
# ] to retrieve first message)
NEXT (read next message)
DELETE (erase from storage)...

Page 32

Display Features
Activating and Clearing the Display
Your display is automatically activated when you press a call appearance or feature
button which requires displayed information. The display screen is usually cleared by
pressing [ 
Normal ] but, for some features, the display automatically returns to normal
mode after the information has been displayed for a predetermined number of seconds.
To clear the display after using the Timer feature, you must press [ 
Timer ] a second
time.
Normal Mode
In...

Page 33

To answer new call
while on a call
Integrated Directory
To see your messagesPress [ Msg Rtrv ]
when your Message light
Press [ 
Next Msg ] to see first message (and then for
is on (while on-hook,
off-hook, or on a call)each following message) 1
2
1
2
3
1
2
1
1
2Press [ 
Normal ] (if not already in normal mode)
Finish present call or put on hold
Press [ 
xxxxx ] of new call
To search directory
for a namePress [ 
Directory ]
Key in selected name with dial pad:
last name, comma (use [ 
* ] ), first name or...

Page 34

To return a call to
message sender
1
2
1
1
2
3
1
2
3
1
1Lift handset[dial tone]
Press [ Call Disp ] while any part of message is shown
Note: You can also leave your handset on-hook. The
speakerphone will turn on automatically when you
press [ 
Call Disp ] .
To erase a messagePress [ 
Delete ] while any part of message is shown
To see co-worker’s
Press [ CvrMsgRtrv ]
messages
(can be during call withDial co-worker’s extension
co-worker)Press [ Next Msg ] to see first message (and then for
Note: You must...

Page 35

Normal4
To return to normalPress [ Normal ]
display after using any
display feature
l
l
l
l
l
lDisplay will show call information for active call
appearance
Stored Number
To see number stored on
an AD button1
1
2
3
1
2
3
4
5
6
1
2Press [ Stored ]
Press selected [ AD xxxxx ]
Stored number shown
Press [ 
Normal ] to return to normal display
or repeat Step 2 to see another stored number
To see number stored as a
Press [ Stored ]
list itemLift handset
Press selected [ Pers List ] or [ Gp List ] or [ Sys List...

Page 36

Time/Date
To see date and timePress [ Date Time ]
Time is displayed on the lefthand side of the
bottom line 1l
l
After a few seconds, display returns to normal
mode in which only the time appears
Timer
To see elapsed timePress [ Timer ]
(hours, minutes, seconds)
Green light goes on
Press [ 
Timer ] again to stop timer and clear display
Green light goes off 1
2
l
l
32 

Page 37

Tones and Their Meanings
Ringing tones are produced by an incoming call. Handset tones are those which you
hear through the handset (receiver).
Ringing Tones
l
l
l
l
l
l1 ring— A call from another extension.
2 rings— A call from outside or from the attendant.
3 rings— A priority call from another extension, or from an Automatic Callback
call you placed.
ring-ping (half ring, not repeated)— A call redirected from your voice terminal to
another because Send All Calls or Call Forwarding All Calls is...

Page 38

Troubleshooting
ProblemSolution
A feature doesn’t
work as noted in
the book.1
2
3
4
There are no
Feature Codes
(such as Call
Forward code or
Send All Calls
code) written in
the appropriate
blanks in this
guide.
ProblemSolution
There’s no
dial tone.Reread the procedure and try again.
For many features you must lift the handset before you can
use the feature.
Check with your System Manager to be sure this feature
is administered on your voice terminal.
You may have an older version of the System 75...

Page 39

Problem
Solution
The telephone
Set the ringer volume to a higher level.
doesn’t ring.
Place a test call from another extension to your
extension.
Check the line cord to make certain that it is securely
connected at both ends.
If there is still a problem, see your System Manager.
The lights do not
Check the line cord to make certain that it is securely
go on next to the
connected at both ends.
buttons.
If there is still a problem, see your System Manager. 1
2
3
4
1
2
System 75 Version Notes
If you have...

Page 40

Key Words to Know
activate   To begin or turn on the operation of a feature.
attendant   The person who handles incoming and outgoing calls at the main
console.
AUDIX   Audio Information Exchange, an optional voice mail and message service
that provides coverage for calls to you by recording callers’ messages and reporting
Leave Word Calling messages.
call appearance   A button used exclusively to place, receive, or hold calls. It has
an assigned extension number and is equipped with a red in-use light...
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