ATT AUDIX Voice Power Release 2.1.1 Guide

Appendix B: Error Messages
5153 (DCP_STARTUP) CRITIC
startup failed
The DCP communications process could not start up properly.
n     Contact your AT&T Field Service Representative for assistance.
5154 (DCP_BADNAME) INFORM
“ ’’ not found in the names to exts table
A name which was received over the DCP link could not be found in the
Voice Mail Database. The name may not have been administered
correctly via the Subscriber Administration window.
n      If this problem persists, contact your AT&T Field...

Appendix B: Error Messages
5157 (DCP_GETSCR) MAJOR
getscript failed for channel , returned 
The DCP communications process could not obtain the name of the script
assigned to a channel.
n     Contact your AT&T Field Service Representative for assistance.
5158 (DCP_DCPIFAIL) MAJOR
 FAlLED, ret is , errno is 
A failure occurred in the interface between the DCP communications
process and the DCP link.
n     Contact your AT&T Field Service Representative for assistance.
5159 (DCP_MSGERR) MAJOR
 failed: ret...

Appendix B: Error Messages
5161 (DCP_MSGUNEX) INFORM
unrecognized message: 
The DCP communications process received a message that it does not
recognize.
n     If this problem persists, contact your AT&T Field Service
Representative.
5162 (DCP_BADBUF) INFORM
bad DCP buffer: 
The DCP communications process received a bad display buffer from the
DCP link.
n       If this problem persists, contact your AT&T Field Service
Representative.
5163 (DCP_DCPIPROB) INFORM
 failed, ret is , errno is 
A problem...

Appendix B: Error Messages
Reports Error Messages
5200 (RPT_SYSERR) MAJOR
 system call failed for , errno is 
The Reports DIP encountered a system error while trying to access a file.
The value of errno indicates the error reason.
n     Check to make sure the file or directory named in the error
message is not corrupted or missing.
n     Ensure that the / and /usr file systems are not out of free space.
n     There may be a damaged file system (use fsck when the system is
at single-user level) or a...

Appendix B: Error Messages
5203 (RPT_MSGUNEX) INFORM
unrecognized message: 
The Reports DIP received a message that it does not recognize.
n     If this problem persists, contact your AT&T Field Service
Representative.
Outcalling Error Messages
5250 (OC_SYSERR) MAJOR
 FAILED for , errno: 
The Outcalling DIP encountered a system error. The value of errno
indicates the error reason.
The error may be due to a corrupted file or directory, or it may be due to a
main memory problem.
n     Ensure that the / and...

Appendix B: Error Messages
5253 (OC_SCRERR) MAJOR
script error on channel : 
The Outcalling DIP has received bad input data from a script.
n     If this message persists, contact your AT&T Field Service
Representative.
5254 (OC_MSGERR) MAJOR
 failed: ret code , errno 
The Outcalling DIP encountered a problem while trying to send or receive
an interprocess communications message. The value of errno indicates
the error reason.
n     Contact your AT&T Field Service Representative for assistance.
5255...

Appendix B: Error Messages
5257 (OC_STARTUP) CRITICAL
startup failed
The Outcalling DIP could not startup properly.
n     Contact your AT&T Field Service Representative for assistance.
5258 (OC_MSGUNEX) INFORM
unrecognized message: 
The Outcalling DIP received a message that it does not recognize.
n     If this problem persists, contact your AT&T Field Service
Representative.
5259 (OC_BADEXT) INFORM
ext  is not valid (received from VM DIP)
The Outcalling DIP received an invalid extension in an...

Appendix B:  Error Messages
5262 (OC_UNEX) INFORM
bad OC event: 
The Outcalling DIP received an unexpected message concerning the
state of an outcall. For example, if the DIP has requested a particular
channel for an outcall, it does not expect to receive notice from TSM that
some other channel has been granted to it.
n     If this message persists, contact your AT&T Field Service
Representative.
5263 (OC_LONGNBR) INFORM
OC nbr () for  is too long
The Outcalling DIP has detected that a subscriber’s...

Appendix B:  Error Messages
5302 (FAXCNG_WARN), WARNING
Channel  not found
FAX CNG DIP received a request to download coefficients to a channel
that is not known according to the data in shared memory.
n     If the problem persists, stop, then start, the system.
5302 (FAXCNG_WARN), WARNING
Channel  does not exist
FAX CNG DIP received a request to download coefficients to a channel
whose state is set to nonexistent.
n     If the problem persists, stop, then start, the system.
5302 (FAXCNG_WARN), WARNING...

Appendix B:  Error Messages
5302 (FAXCNG_WARN), WARNING
INVALID REQUEST: channel ; originator

request number 
FAX CNG DIP received a request that was something other than
1 (set to normal) or 2 (set to FAX).
n     Check user- or vendor-added
5303 (FAXCNG_MAJOR), MAJOR
Could not attach shared memorysoftware for incorrect requests.
FAX CNG DIP could not attach shared memory, and therefore cannot
perform its function.
n     Reboot the system. If the problem persists, contact your
AT&T Field Service...