ATT 993 Corded 2line Speakerphone Instruction Manual

58
Appendix
If you have difficulty with your telephone, please try the suggestions below. 
For Customer Service, visit our website at www.telephones.att.com, or 
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
My telephone 
does not work 
at all.
There is no dial 
tone.
Make sure the power adapter is securely plugged into 
an outlet not controlled by a wall switch.
Make sure the telephone line cord is plugged firmly 
into the telephone base and the modular wall jack.
Unplug the telephone’s...

59
Appendix
Troubleshooting
Eliminate any background noise. Noise from a 
television, radio, or other appliances may cause the 
telephone to not dial out properly. If you cannot 
eliminate the background noise, first try muting the 
telephone before dialing, or dialing from another room 
in your home with less background noise.
There is no spare battery in the telephone or the 
battery power is low.
Remove and re-install the battery and use it normally.
If the above measures do not correct the problem,...

60
Appendix
Troubleshooting
Other electronic products can cause interference 
to your telephone. Try installing your telephone as 
far away as possible from the following electronic 
devices: wireless routers, radios, radio towers, pager 
towers, cellular telephones, digital telephones, room 
monitors, televisions, VCRs, personal computers, 
kitchen appliances, wireless routers, and other cordless 
telephones.
If you have a headset plugged into the telephone, try 
unplugging it and firmly plugging it in...

6
Appendix
Troubleshooting
The system 
does not receive 
caller ID or the 
system does not 
display caller 
ID during call 
waiting.
Difficulty storing 
numbers in 
memory.
Problems with 
LINE lights.
A NEW CALL 
light flashes.
My caller ID 
features are not 
working properly.
Caller ID is a subscription service. You must subscribe 
to this service from your telephone service provider for 
this feature to work on your telephone.
The caller may not be calling from an area which 
supports caller ID....

62
Appendix
If the other person cannot hear you, make sure the 
MUTE light is off.
Set the time and date following the directions in Set 
the time and date on page 22.
— OR —
If you subscribe to caller ID service, the time and date will 
be reset automatically with the next incoming call.
This display indicates that a rare memory error has 
occurred in the call history. To prevent this error from 
interfering with the normal operation of the telephone, 
all of the call history was removed. Your product...

63
Appendix
Important product information
This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.
Safety information                                                                                                   
Read and understand all instructions in this user’s manual. Observe all  
markings on the product.
Avoid using a...

64
Appendix
Important product information
Especially about corded telephones                                                                     
Electrical power: The telephone base must be connected to a working 
electrical outlet. The electrical outlet should not be controlled by a wall switch. 
Calls cannot be made from the handset if the telephone base is unplugged 
or switched off, or if the electrical power is interrupted.
Power adapter: The power adapter is intended to be correctly oriented in a...

65
Appendix
FCC and ACTA information
If this equipment was approved for connection to the telephone network prior 
to July 23, 200 , it complies with Part 68 of the Federal Communications 
Commission (FCC) rules. If the equipment was approved after that date, 
it complies with the Part 68 rules and with Technical Requirements for 
Connection of Equipment to the Telephone Network adopted by the 
Administrative Council for Terminal Attachments (ACTA). We are required to 
provide you with the...

66
Appendix
FCC and ACTA information
4. Rights of the telephone service provider
If this equipment is causing harm to the telephone network, the telephone 
service provider may temporarily discontinue your telephone service. The 
telephone service provider is required to notify you before interrupting 
service. If advance notice is not practical, you will be notified as soon as 
possible. You will be given the opportunity to correct the problem and the 
telephone service provider is required to inform...

67
Appendix
Part 15 of FCC rules
Some telephone equipment generates, uses, and can radiate radio-frequency 
energy and, if not installed and used properly, may cause interference to radio 
and television reception. This product has been tested and found to meet the 
standards for a class B digital device, as specified in Part  5 of the FCC rules.
These specifications are designed to provide reasonable protection against 
such interference in a residential installation. However, there is no...