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Apple Care Protection Plan For IPhone

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Page 31

31
English
b.
  Conviction of the holder of a crime which results in an increase in 
the service required;
c.   Discovery of fraud or material misrepresentation by the holder in 
obtaining the Plan, or in presenting a claim for service thereunder;
d.   Discovery of an act or omission by the holder, or a violation by 
the holder of any condition of the Plan, which occurred after the 
effective date of the Plan and which substantially and materially 
increases the service required under the Plan;
e.   A...

Page 32

32EnglishServices, Oregon Insurance Division, 350 Winter Street NE, Salem, OR 
97301; or by telephone via Consumer Advocacy, at 888-877-4894.
  South Carolina Residents
Unresolved complaints or Plan regulation questions may be 
addressed to the South Carolina Department of Insurance, P.O. Box 
100105, Columbia, South Carolina 29202-3105,  
Tel: 1-800-768-3467.
  Tennessee Residents
This Plan shall be extended as follows: (1) the number of days the 
consumer is deprived of the use of the product because...

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33
English
 
Wisconsin Residents
THIS WARRANTY IS SUBJECT TO LIMITED REGULATION BY THE 
OFFICE OF THE COMMISSIONER OF INSURANCE.
If you cancel within thirty (30) days of your Plan’s purchase, or receipt 
of these Terms and Conditions, whichever occurs later, you will receive 
a full refund. If you cancel more than thirty (30) days after your receipt 
of the Plan, you will receive a pro-rata refund of the original purchase 
price, based on the percentage of unexpired Coverage Period, less a 
cancellation...

Page 34

34Englishduties under the Plan or a substantial breach of your duties relating 
to the Covered Equipment or its use. 
Disputes arising under this Plan may be settled in accordance with 
the Wyoming Arbitration Act.
  Toll-Free Numbers 
In the U.S:
800-APL-CARE (800-275-2273)
Seven days a week
8:00 A.M. to 8:00 P.M. Central time*
*   Telephone numbers and hours of operation may vary and are subject 
to change. You can find the most up-to-date local and international 
contact information at...

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35
English
AppleCare Protection Plan for iPhone - Canada
Terms and Conditions
Your AppleCare Protection Plan for iPhone (herein referred to as the 
“Plan”) is governed by these Terms and Conditions and constitutes your 
contract with Apple Canada Inc., 7495 Birchmount Road, Markham, 
Ontario, L3R 5G2, Canada. Subject to these Terms and Conditions, 
your Plan (i) covers defects for the Apple-branded iPhone product 
listed in your Plan’s Certificate or Proof of Coverage document (“Plan 
Confirmation”), an...

Page 36

36English
specified in your Plan Confirmation. The price of the Plan is listed on the 
Plan’s original sales receipt. Apple may restrict service provided under 
this Plan to Canada.
1.
 Repair Coverage  
a.   Scope of Coverage. Your coverage for defects begins on the date 
your Covered Equipment’s Apple hardware warranty expires and 
terminates at the end of the Coverage Period (“Repair Coverage 
Period”). Apple will, at its option, repair or replace the affected 
Covered Equipment, if (i) during the...

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37
English
software residing or recorded in the Covered Equipment, before 
making the Covered Equipment available for service. 
b.   Limitations. The Plan does not cover:
(i)  Installation, removal or disposal of the Covered Equipment, 
or installation, removal, repair, or maintenance of non-
Covered Equipment (including accessories, attachments, or 
other devices) or network or cellular service external to the 
Covered Equipment;
(ii)  Damage to the Covered Equipment caused by accident, 
abuse, neglect,...

Page 38

38English(v) 
Service necessary to comply with the regulations of  
any government body or agency arising after the date  
of this Plan;
(vi)  Problems caused by the function of a network or cellular 
service or viruses or other software problems introduced into 
the Covered Equipment;
(vii)  Covered Equipment that has been lost or stolen. This Plan 
only covers Covered Equipment that is returned to Apple in 
its entirety; 
(viii)  Cosmetic damage to the Covered Equipment including but 
not limited to...

Page 39

39
English
party applications installed on the iPhone may not be 
compatible or work with the iPhone as a result of the iPhone 
OS update. You will be responsible for reinstalling all other 
software programs, data and passwords. Recovery and 
reinstallation of software programs and user data are not 
covered under this Plan;
(xii)  Defects caused by normal wear and tear or otherwise due to 
normal aging of the product;
(xiii)  Protective coatings designed to diminish over time 
unless failure has...

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40English(ii) 
Direct mail-in service. If Apple determines that your Covered 
Equipment is eligible for mail-in service, Apple will send you 
prepaid way bills (and if you no longer have the original 
packaging, Apple may send you packaging material) and you 
will ship the Covered Equipment to Apple’s repair service 
location in accordance with its instructions. Once service is 
complete, the Apple repair service location will return the 
Covered Equipment to you. Apple will pay for shipping to 
and from...
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