Apple macbook pro 15 inch mid 2009 User Manual
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Apple Technician Guide MacBook Pro (15-inch, Mid 2009) Updated: 2010-12-15
Apple Inc. © 2009 Apple Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors. Apple 1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 www.apple.com Apple, the Apple logo, Mac, MacBook, and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries. Please send feedback to [email protected].
MacBook Pro (15-inch, Mid 2009) Contents About This Guide Manual Updates 9 Update 15 December 2010 9 Update 11 June 2010 9 Updated 14 May 2010 9 Updated 26 January 2010 9 Updated 13 January 2010 9 Updated 2 December 2009 10 Updated 11 August 2009 10 Updated 6 July 2009 10 Updated 10 June 2009 11 Apple Technician Guide Introduced 08 June 2009 11 Feedback 12 Basics Overview 14 Identifying Features 14 Product Configurations 14 Note About Images in This Manual 15 Battery Precaution 15 Battery Removal Tool 15 Service Fixture 16 Serial Number Location 17 Serial Number on Bottom Case 17 Transferring the Serial Number 18 General Information 19 Required Tools 19 Display Panels 20 The Glass Panel 21 Keycap Replacement 22
Troubleshooting General Troubleshooting 24 Update System Software 24 Apple Service Diagnostics 24 Test Points 24 Troubleshooting Theory 24 Hardware vs. Software 25 Clamshell Service Diagnostic Read Me 25 Emerging Issues 25 Functional Overview 26 Block Diagram, MacBook Pro (15-inch, Mid 2009) 27 Liquid Contact Indicators 28 Common Reset Procedures 28 Display Issue: Pixel Anomalies 30 Symptom Charts 31 Startup and Power Issues 31 No Power 31 Won’t Start Up 34 Intermittent Shutdown 37 No Video/Bad Video 42 Battery Isn’t Recognized or Won’t Charge 45 Kernel Panic/System Crashes 48 Battery Run Time Too Short 52 Won’t Run on Power Adapter Alone 52 Power Adapter Issue 53 Noise / Hum / Vibration 55 Burnt Smell / Odor 57 Battery Leaking or Swollen 58 Uncategorized Symptom 58 Communications 59 Ethernet Port/Device Issue 59 AirPort/Bluetooth: Defective Wireless Devices 61 No/Poor Wireless Signal 63 Bluetooth Wireless Input Device Loses Connection 64 AirPort Card: Kernel Panic 66 Wireless Performance Issue / Slow Connection 67 Wireless Input Device Doesn’t Pair 69 Uncategorized Symptom 70 Display 71 Display Anomalies 71 Defective Camera / Built-in iSight Not Operating Correctly 76 Backlight Issue / No Backlight 78 Noise / Unstable Flickering 79 Mechanical/Physical Damage 81
Cosmetic Defects 81 Uncategorized Symptom 81 Mass Storage 82 Hard Drive Read/Write Issue 82 Hard Drive Not Recognized/Not Mounting 83 Hard Drive Noisy 85 Optical Drive Won’t Accept/Reject Media 86 Optical Drive Read/Write Data Error 88 Optical Drive Not Recognized/Mount 90 Optical Drive Noisy 91 Optical Drive Not Performing to Specs 93 Uncategorized Symptom 94 Input/Output Devices 95 USB Port Does Not Recognize Known Devices 95 Built-in Keyboard Does Not Work Properly 96 Specific Keys Don’t Work 97 Built-in Trackpad Does Not Work 98 Built-in Keyboard Has Dim or No Keyboard Backlight 99 Built-in Keyboard Is Not Recognized 100 Built-in Trackpad Does Not Track Properly 101 Apple Remote Inoperable 103 Built-in Speaker Has No Audio 104 Distorted Sound from Internal Speaker 105 SD (Secure Digital) Memory Card Will Not Insert Into Slot 107 SD (Secure Digital) Memory Card Not Recognized By System 108 FireWire Port Not Recognizing Known Devices 109 Uncategorized Symptom 110 Mechanical Issues: Thermals and Enclosure 111 Reset/Power Button Stuck 111 System Runs Hot 113 Uncategorized Symptom 115 Take Apart General Information 117 Connector Types on Logic Board 117 Battery Precaution 121 Service Fixture 122 Icon Legend 123 Temperature Concerns 123 Replacement Steps 123 Screw Sizes 123 Bottom Case 124 Removal 125
Replacement 127 Battery 128 Removal 129 Replacement 130 Hard Drive and Bracket 132 Removal 133 Replacement 136 Reinstalling Software that Came with the Computer 138 Installing Mac OS X 138 Installing Applications 138 Hard Drive/IR/Sleep Indicator Cable 139 Removal 140 Replacement 140 Memory 141 Removal 142 Replacement 143 Bluetooth Card With Holder 144 Camera Cable Guide 147 LVDS Cable Guide 149 Display Assembly 151 Removal 152 Replacement 155 Display Hinge Behavior 157 Display Clutch Cover 158 Removal 159 Replacement 160 AirPort Card 162 Removal 163 Replacement 164 Antenna Board 165 Removal 166 Replacement 166 Optical Drive 167 Optical Drive Data Cable 172 Right Speaker / Subwoofer 174
Fan, Right 179 Logic Board 181 Removal 182 Replacement 186 Fan, Left 188 Heatsink 190 Removal 191 Replacement 192 Trackpad 194 Removal 195 Replacement 197 Left Speaker 200 Microphone 202 MagSafe Board 204 Center Bracket 206 Top Case 208 Battery Indicator Light Cable and Board 210 Views Exploded Views 213 Main Assembly 1 213 Main Assembly 2 214 External Views 215 Front View 215 Port View 216 Screw Chart 217 Screw Location Diagrams 219 Bottom Case Screws 219 Battery and Optical Drive Assembly Screws 220 LVDS Cable Guide, Right Fan, Camera Cable Guide Screws 221 HD/IR/Sleep Indicator, Metal Cover, Logic Board Screws 222 Trackpad, Midwall Snap, Midwall Pogo Screws 223 Right Speaker and Display Assembly Hinge Screws 224 Battery Indicator Light Board and Center Bracket Screws 225 Left Fan, Left Speaker and Heatsink Screws 226 AirPort Card and Antenna Board Screws 227
© 2009 Apple Inc. All rights reserved. Apple Technician Guide About This Guide MacBook Pro (15-inch, Mid 2009)
MacBook Pro (15-inch, Mid 2009) About This Guide — Manual Updates 9 2010-12-15 Manual Updates Update 15 December 2010 Troubleshooting • Symptom Charts: Display: Backlight Issue/No Backlight: Changed last two steps in Deep Dive to include F9800 fuse-check procedure. Update 11 June 2010 Troubleshooting • General Troubleshooting: Common Reset Procedures: Resetting the System Management Controller (SMC): Updated step 3 to clarify LED behavior on the MagSafe connector; deleted statement that resetting the SMC requires resetting the date and time. Updated 14 May 2010 Basics • General Information: Added new section “Keycap Replacement.” Troubleshooting • Symptom Charts: Input/Output Devices: Built-In Keyboard Does Not Work Properly: Changed fist step in Action column of Deep Dive to refer to Keycap Replacement articles HT4002 and HT4003. • Symptom Charts: Input/Output Devices: Specific Keys Don’t Work: Changed last step in Quick Check column to refer to Keycap Replacement articles HT4002 and HT4003. Updated 26 January 2010 Troubleshooting:: • General Troubleshooting: Updated Liquid Submersion Indicator topic and changed wording from Liquid Submersion Indicator (LSI) to Liquid Contact Indicator (LCI) • Symptom Charts: Startup and Power Issues: Burnt Smell / Odor: Changed Liquid Submersion Indicator (LSI) to Liquid Contact Indicator (LCI) Take Apart: • Heatsink: Added screw replacement order for heatsink screws Updated 13 January 2010 Basics: • General Information: Added new section “Display Panels” describing the glossy and antiglare panels
MacBook Pro (15-inch, Mid 2009) Manual Updates — Updated 2 December 2009 10 2010-12-15 Take Apart: • Updated Display Assembly procedure to include new graphics of glossy and antiglare display cable removal (step 4). • Updated Optical Drive procedure to include new graphics of glossy and antiglare display cable removal (step 4). Updated 2 December 2009 Troubleshooting: • General Troubleshooting: Added new section “Clamshell Service Diagnostic Read Me” • Symptom Charts: Startup and Power Issues: Revised for Clamshell Service Diagnostic (CSD) considerations • Symptom Charts: Communications: Revised for CSD considerations • Symptom Charts: Display: Revised for CSD considerations Take Apart: • Updated screws for right and left speakers Updated 11 August 2009 Troubleshooting: • Added Bluetooth card information to Startup and Power Issues Symptom Charts • Added Bluetooth card information to Communications Symptom Charts Take Apart: • Added Bluetooth card procedure (for anti-glare model with Bluetooth option) • Added note to beginning of Camera Cable Guide procedure explaining that the procedure does not apply to the anti-glare model with Bluetooth card option • Added information to Right Speaker/Subwoofer and Top Case procedures about foam on speaker and/or top case Exploded View: • Added Bluetooth card and anti-glare display Updated 6 July 2009 General Information: • Service Fixture graphics were changed. • A link to the service fixture movie was added Take Apart: • Added battery as “First Step” to all procedures except memory removal. • Display Assembly, Optical Drive, and the Logic Board chapters were updated with information about the shim located behind the camera cable connector. If the shim is not replaced during reassembly, the camera cable could work loose, resulting in no video. A replacement shim is now included with replacement logic boards. • Logic Board, Fan, and Heastsink chapters were updated with new service fixture graphics