Apple IPhone 6 Manual

							 Chapter  5    Phone 51
Note:  With CDMA, you can’t switch between calls if the second call was outgoing, but you can 
merge the calls. You can’t merge calls if the second call was incoming. If you end the second call 
or the merged call, both calls are terminated.
Conference calls
With GSM, you can set up a conference call with up to five people (depending on your carrier). 
Note:  Conference calls may not be available if your call is using VoLTE ( Voice over LTE). 
Create a conference call. While on a call, tap Add Call, make another call, then tap Merge Calls. 
Repeat to add more people to the conference.
 •Drop one person:  Tap  next to a person, then tap End.
 •Talk privately with one person:  Tap , then tap Private next to the person. Tap Merge Calls to 
resume the conference.
 •Add an incoming caller:  Tap Hold Call + Answer, then tap Merge Calls.
Emergency calls
Make an emergency call when iPhone is locked. On the Enter Passcode screen, tap Emergency 
Call (to dial 911 in the U.S., for example).
Important:  You can use iPhone to make an emergency call in many locations, provided that 
cellular service is available, but you should not rely on it for emergencies. Some cellular networks 
may not accept an emergency call from iPhone if iPhone is not activated, if iPhone is not 
compatible with or configured to operate on a particular cellular network, or (when applicable) if 
iPhone does not have a SIM card or if the SIM card is PIN-locked.
In the U.S., location information (if available) is provided to emergency service providers when 
you dial 911. Please review your carrier’s emergency calling information to understand the limits 
of emergency calling over Wi-Fi.
With CDMA, when an emergency call ends, iPhone enters emergency call mode for a few minutes 
to allow a call back from emergency services. During this time, data transmission and text 
messages are blocked. 
Exit emergency call mode (CDMA). Do one of the following:
 •Tap the Back button.
 •Press the Sleep/Wake button or the Home button.
 •Use the keypad to dial a non-emergency number. 
						

							 Chapter  5    Phone 52
Visual voicemail
Visual voicemail lets you see a list of your messages and choose which one to listen to or delete, 
without having to wade through all of them. A badge on the Voicemail icon tells you how many 
unheard messages you have. The first time you tap Voicemail, you’re prompted to create a 
voicemail password and record your voicemail greeting.
Listen to a voicemail message. Tap Voicemail, then tap a message. To listen again, select the 
message and tap 
. If visual voicemail isn’t available with your service, tap Voicemail and follow 
the voice prompts.
Drag the playhead 
to skip to any point 
in a message.
Unheard messages
Play/pause
Contact info
Speakerphone
(Audio, when a 
Bluetooth device is 
connected. Tap to 
choose audio output.)
Return the call.
Messages are saved until you delete them or your carrier erases them. 
Delete a message. Swipe or tap the message, then tap Delete.
Note:  In some areas, deleted messages may be permanently erased by your carrier.
Manage deleted messages. Tap Deleted Messages (at the end of the messages list), then:
 •Listen to a deleted message:  Tap the message.
 •Undelete a message:  Tap the message and tap Undelete.
 •Delete messages permanently:  Tap Clear All.
Update your greeting. Tap Voicemail, tap Greeting, tap Custom, then tap Record. Or, to use your 
carrier’s generic greeting, tap Default.
Set an alert sound for new voicemail. 
Go to Settings > Sounds.
Change the password. Go to Settings > Phone > Change Voicemail Password.
Contacts
When viewing a contact’s card, a quick tap lets you make a phone call, create an email message, 
find the contact’s location, and more. See Chapter 32, Contacts, on page 13 9 .
Drag the playhead 
to skip to any point 
in a message. 
Unheard messages 
Play/pause 
Contact info 
Speakerphone
(Audio, when a 
Bluetooth device is 
connected. Tap to 
choose audio output.) 
Return the call.  
						

							 Chapter  5    Phone 53
Call forwarding, call waiting, and caller ID
Set up call forwarding, call waiting, or caller ID. (GSM) Go to Settings > Phone.
 •Call Forwarding:  The Call Forwarding icon  appears in the status bar when call forwarding is 
on. You must be in range of the cellular network when you set iPhone to forward calls, or calls 
won’t be forwarded.
 •Call Waiting:  If you’re on a call and call waiting is turned off, incoming calls go directly 
to voicemail.
 •Caller ID:  For FaceTime calls, your phone number is displayed even if caller ID is turned off.
For CDMA accounts, contact your carrier for information about enabling and using these 
features. See support.apple.com/kb/HT4515 .
Ringtones and vibrations
iPhone comes with ringtones that sound for incoming calls, Clock alarms, and the Clock timer. 
You can also purchase ringtones from songs in the iTunes Store. See Chapter 22, iTunes Store, on 
page 11 2.
Set the default ringtone. 
Go to Settings > Sound > Ringtone.
Assign different ringtones for the special people in your life. Go to Contacts, choose a contact, 
tap edit, then tap Ringtone.
Turn the ringer on or off. Flip the switch on the side of iPhone.
Important:  Clock alarms still sound when the Ring/Silent switch is set to silent.
Turn vibrate on or off. 
Go to Settings > Sounds. See Sounds and silence on page 34.
International calls
For information about making international calls from your home area (including rates and other 
charges that may apply), contact your carrier.
When traveling abroad, you may be able to use iPhone to make calls, send and receive text 
messages, get visual voicemail, and use apps that access the Internet, depending on available 
networks. 
Enable international roaming. To turn on Data Roaming and Voice Roaming (CDMA), go to 
Settings > Cellular. Contact your carrier for information about availability and fees. 
Important:  Voice, text message, and data roaming charges may apply. To avoid charges while 
roaming, turn off Data Roaming and Voice Roaming (CDMA).
You may be able to roam on GSM networks, if you have a CDMA account, and your iPhone has a 
SIM card installed. While roaming on a GSM network, iPhone has access to GSM network features. 
Charges may apply. Contact your carrier for more information.
Set network options. 
Go to Settings > Cellular to:
 •Turn data roaming on or off
 •Turn cellular data on or off
 •Turn voice roaming on or off (CDMA)
 •Use GSM networks abroad (CDMA)
See Usage information
 on page 17 7 . 
						

							 Chapter  5    Phone 54
Turn off cellular services. Go to Settings, turn on Airplane Mode, then tap Wi-Fi and turn it on. 
Incoming phone calls are sent to voicemail. To resume cellular service, turn Airplane Mode off.
Make calls to your contacts and favorites while traveling abroad. 
(GSM) Go to Settings > Phone 
and turn on Dial Assist. Dial Assist automatically adds the prefix or country code for calls to the U.S.
Select a carrier network. 
Go to Settings > Carrier. This setting appears on GSM networks when 
you’re outside your carrier’s network, and other local carrier data networks are available to use 
for your phone calls, visual voicemail, and cellular network Internet connections. You can make 
calls only on carriers that have a roaming agreement with your carrier. Additional fees may apply. 
Roaming charges may be billed to you by the other carrier, through your carrier.
Get voicemail when visual voicemail isn’t available. Dial your own number (with CDMA, add # 
after your number), or touch and hold “1” on the numeric keypad.
Phone settings
Go to Settings > Phone to:
 •See the phone number for your iPhone
 •Change the default text message replies for incoming calls
 •Turn call forwarding, call waiting, and caller ID on or off (GSM)
 •Turn TTY on or off
 •Change your voicemail password (GSM)
 •Require a PIN to unlock your SIM when you turn iPhone on (required by some carriers)
Go to Settings > Sounds to:
 •Set ringtones and volume
 •Set vibration options
 •Set the sound for new voicemail
Once you select a network, iPhone uses only that network. If the network is unavailable, “No 
service” appears on iPhone. 
						

							6
  55
Mail
Write messages
Mail lets you access all of your email accounts, on the go.
WARNING:  For important information about avoiding distractions that could lead to dangerous 
situations, see Important safety information
 on page 17 2 .
Change mailboxes or accounts.
Search for 
messages.
Compose a 
message.
Delete, move, or 
mark multiple 
messages.
Insert a photo or video.  Tap the insertion point. Tap the arrows to see more choices. Also see  Edit 
text
 on page 29 .
Quote some text when you reply. Tap the insertion point, then select the text you want to 
include. Tap 
, then tap Reply. You can turn off the indentation of the quoted text in Settings > 
Mail, Contacts, Calendars > Increase Quote Level.
Send a message from a different account. Tap the From field to choose an account.
Change a recipient from Cc to Bcc. After you enter recipients, you can drag them from one field 
to another or change their order.
Change mailboxes or accounts. 
Search for 
messages. 
Compose a 
message. 
Delete, move, or 
mark multiple 
messages.  
						

							 Chapter  6    Mail 56
Mark addresses outside certain domains. When you’re addressing a message to a recipient 
that’s not in your organization’s domain, Mail can color the recipient’s name red to alert you. 
Go to Settings > Mail, Contacts, Calendars > Mark Addresses, then define the domains that you 
don’t want marked. You can enter multiple domains separated by commas, such as “apple.com, 
example.org.”
Get a sneak peek
Change how names are displayed
in Settings > Mail, Contacts,
Calendars > Short Name.
See a longer preview. Go to Settings > Mail, Contacts, Calendars > Preview. You can show up to 
five lines.
Is this message for me? 
Go to Settings > Mail, Contacts, Calendars, then turn on Show To/Cc 
Label. If the label says Cc instead of To, you were just copied. You can also use the To/Cc mailbox, 
which gathers all mail addressed to you. To show or hide it, swipe to the right (or tap Mailboxes), 
then tap Edit.
Finish a message later
Look at another message while you’re writing one. Swipe down on the title bar of a message 
you’re writing. When you’re ready to return to your message, tap its title at the bottom of the 
screen. If you have more than one message waiting to be finished, tap the bottom of the screen 
to see them all.
Save a draft for later. If you’re writing a message and want to finish it later, tap Cancel, then tap 
Save Draft. To get it back, touch and hold Compose.
With OS X Yosemite, you can also hand off unfinished messages with your Mac. See About 
Continuity features
 on page 24 .
Change how names are displayed
in Settings > Mail, Contacts,
Calendars > Short Name.  
						

							 Chapter  6    Mail 57
See important messages
Get notified of replies to a message or thread. Tap , then tap Notify Me. While you’re writing 
a message, you can also tap  in the Subject field. To change how notifications appear, go to 
Settings > Notifications > Mail > Thread Notifications.
Gather important messages. Add important people to your VIP list, so all their messages appear 
in the VIP mailbox. Tap the sender’s name in a message, then tap Add to VIP. To change how 
notifications appear, go to Settings > Notifications > Mail > VIP.
Flag a message so you can find it later. Tap  while reading the message. To change the 
appearance of the flagged message indicator, go to Settings > Mail, Contacts, Calendars > Flag 
Style. To see the Flagged mailbox, tap Edit while viewing the Mailboxes list, then tap Flagged.
Search for a message. Scroll to or tap the top of the message list to reveal the search field. 
Searching looks at the address fields, the subject, and the message body. To search multiple 
accounts at once, search from a smart mailbox, such as All Sent.
Search by timeframe. Scroll to or tap the top of the messages list to reveal the search field, 
then type something like “February meeting” to find all messages from February with the word 
“meeting.” 
Search by message state. To find all flagged, unread messages from people in your VIP list, type 
“flag unread vip.” You can also search for other message attributes, such as “attachment.”
Junk, be gone! Tap 
 while you’re reading a message, then tap Move to Junk to file it in the 
Junk folder. If you accidentally mark a message as junk, shake iPhone immediately to undo. 
Make a favorite mailbox. Favorites appear at the top of the Mailboxes list. To add one, tap Edit 
while viewing the Mailboxes list. Tap Add Mailbox, then select the mailboxes to add. You’ll also 
get push notifications for your favorite mailboxes.
Show draft messages from all of your accounts. While viewing the Mailboxes list, tap Edit, tap 
Add Mailbox, then turn on the All Drafts mailbox.
Attachments
Save a photo or video to Photos. Touch and hold the photo or video until a menu appears, then 
tap Save Image.
Open an attachment with another app. Touch and hold the attachment until a menu appears, 
then tap the app you want to use to open the attachment. Some attachments automatically 
show a banner with buttons you can use to open other apps.
See messages with attachments. The Attachments mailbox shows messages with attachments 
from all accounts. To add it, tap Edit while viewing the Mailboxes list. 
						

							 Chapter  6    Mail 58
Work with multiple messages
Delete, move, or mark multiple messages. While viewing a list of messages, tap Edit. Select 
some messages, then choose an action. If you make a mistake, shake iPhone immediately 
to undo.
Manage a message with a swipe. While viewing a list of messages, swipe a message to the left 
to reveal a menu of actions. Swipe all the way to the left to select the first action. You can also 
swipe a message to the right to reveal another action. Choose the actions you want to appear in 
the menus at Settings > Mail, Contacts, Calendars > Swipe Options.
Organize your mail with mailboxes. Tap Edit in the Mailboxes list to create a new one, or to 
rename or delete one. (Some built-in mailboxes can’t be changed.) There are several smart 
mailboxes, such as Unread, that show messages from all your accounts. Tap the ones you want 
to use.
Recover a deleted message. Go to the account’s Trash mailbox, open the message, then tap 
 
and move the message. Or, if you just deleted it, shake iPhone to undo. To see deleted messages 
across all your accounts, add the Trash mailbox. To add it, tap Edit in the Mailboxes list and select 
it from the list.
Archive instead of delete. Instead of deleting messages, you can archive them so they’re still 
around if you need them. Select Archive Mailbox in Settings > Mail, Contacts, Calendars > 
account name > Account > Advanced. To delete a message instead of archiving it, touch and  
hold 
, then tap Delete.
Stash your trash. You can set how long deleted messages stay in the Trash mailbox. Go to 
Settings > Mail, Contacts, Calendars > account name > Account > Advanced.
See and save addresses
Mark person 
as a VIP.
Add someone to Contacts or make them a VIP. Tap the person’s name or email address, then tap 
Add to VIP. You can also add their address to a new or existing contact.
See who received a message. While viewing the message, tap More in the To field.
Print messages
Print a message. Tap , then tap Print.
Print an attachment or picture. Tap to view it, then tap  and choose Print.
See AirPrint on page 39 .
Mark person 
as a VIP.  
						

							 Chapter  6    Mail 59
Mail settings
Go to Settings > Mail, Contacts, Calendars, where you can:
 •Create a different mail signature for each account
 •Add mail accounts
 •Set Out of Office replies for Exchange mail accounts
 •Bcc yourself on every message you send
 •Turn on Organize by Thread to group related messages together
 •Turn off confirmation for deleting a message
 •Turn off Push delivery of new messages, to save on battery power
 •Temporarily turn off an account 
						

							7
  60
Safari
Safari at a glance
Use Safari on iPhone to browse the web, use Reading List to collect webpages to read later, and 
add page icons to the Home screen for quick access. Use iCloud to see pages you have open 
on other devices, and to keep your bookmarks, history, and reading list up to date on your 
other devices.
Share, print, and more.
View open tabs or 
open a new tab.
Enter a web 
address or search 
item, or get quick 
access to your 
Favorites.
To zoom, double tap 
an item or pinch.
See your bookmarks, 
reading list, and 
shared links.
Revisit recent pages.
Search the web
Enter what you’re 
searching for, 
then tap Go.
Or tap a 
suggestion.
View selected 
site.
Share, print, and more. 
View open tabs or 
open a new tab. 
Enter a web 
address or search 
item, or get quick 
access to your 
Favorites. 
To zoom, double tap 
an item or pinch. 
See your bookmarks, 
reading list, and 
shared links. 
Revisit recent pages. 
Enter what 
you’re searching for, then tap Go. 
Or tap a 
suggestion. 
View selected 
site.