Amanda Work Group Manual

Chapter 6: Defining Tone Patterns 81
You can use this check box to terminate functions in real time when the tone is 
detected. When selected, the tone must use one of the first four filters listed in the Fil-
ter dialog box.
5. To stop AccuCall for Windows from testing the frequency of the tone, select the 
Cadence Only check box. 
This is useful if one or more of the tones in the PCPM table for the PBX has the same 
frequency.
Clear it to use both the frequency and the cadence.
6. To have AccuCall for...

82 Installing [email protected]/Windows
Recording a Tone
To record a tone:
1. From the Tools menu, click Record Tone.
The Record Tone dialog box appears.
A progress bar appears.
2. Click Stop at any time to stop the recording.
Understanding Call Progress Tones
Your PBX uses audible tones called call progress tones to indicate the progress of a call. 
These tones include the dial tone, busy tone, and ringing tone like those used by the public 
telephone network. Amanda and individual callers use call...

Chapter 6: Defining Tone Patterns 83
Recognizing Tones
Since PBXs use different frequencies and cadences for their tones, you need to train your 
Brooktrout board to recognize these specific tones.
AccuCall Wizard automatically trains your board to recognize the hangup, busy, and 
ringing tones of your PBX.
 The hangup tone indicates that the other line has gone onhook.
 The busy tone indicates that the line you called is busy. There are two types of 
busy signals: trunk busy and station busy. Trunk...

84 Installing [email protected]/Windows 

Chapter 7:
Faxing
Using This Chapter
This chapter:
 Explains how to set up a fax modem or the Brooktrout TruFax/200 board for use 
with Amanda. This applies to any voice board supported by Amanda.
 Explains how to detect a fax machine automatically.
 Provides an overview of Amanda Fax, a fax driver for sending faxes from any 
Windows application that can print. Amanda Fax is an Amanda client.
Using a Fax Modem
You can use a fax modem on any [email protected]/Windows system.
The fax modem used in...

86 Installing [email protected]/Windows
2. Select the Serial Port Settings tab.
3. Select a serial port that has not yet been assigned.
To prevent confusion, you can use Serial Port 1 for COM port 1 (COM1), Serial Port 
2 for COM port 2 (COM2), etc., but this is not necessary. The serial port is a logical 
port as understood by the Amanda system. The COM port is the physical port 
assigned to that logical port. For example, you can use define Serial Port 4 as COM 
port 1.
Remember the number of your...

Chapter 7: Faxing87
Scroll the dialog box to see additional fax parameters.
Check your modem manual for the information you need to set these parameters. 

88 Installing [email protected]/Windows
5. Set Fax n Extension (where n is the number for the logical serial port) to the exten-
sion number where the fax modem is connected on the telephone switching system 
(this must be a single line extension).
You can have up to four fax modems connected to telephone extensions.
6. Set Dial Out Dialstring to the outside access code for the telephone switching system. 
(Adding a comma causes a 2-second pause.)
This parameter defaults to “9,” which works for most...

Chapter 7: Faxing89
Direct Connect Command H1O0
fax_receive_reverse T
Maximum Retries &D3
Reverse Send F
Boca modem M144EW
Flow Control Command &K3
Using the Brooktrout TruFax/200 Board
The Brooktrout TruFax/200 board is a two-port ISA board. Its driver supports up to 6 
boards, giving Amanda the ability to have as many as 12 industrial-strength fax ports, in 
addition to 48 voice ports. You cannot simultaneously use both fax modems and TruFax 
boards. Amanda’s support for them is mutually exclusive.
To...

90 Installing [email protected]/Windows
4. When using the TruFax boards from Amanda, only the following fax parameters are 
used:
 Fax ID, an up to 20-character string used to identify your Brooktrout TruFax/200 
board. Use the company name or the telephone number of your fax machine.
 Log Filename, the name of the log file that records data about files (not mes-
sages) that are faxed. The Amanda Company recommends using FAX.LOG.
 Maximum Retries, the number of times (from 0 to 9) to attempt to resend...