AltiGen comm AltiGen IP Phone IP720 User Manual
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Glossary IP 720 User Manual 43 L Local address - an address used in a peripheral node or station in place of a network address and transformed to or from a network address for delivery purposes. Logoff - the procedure by which a user disconnects from a program or session. Logon - the procedure by which a user begins a program or terminal session and gains access to the AltiServ or Quantum system. M MHz - Megahertz. ms - millisecond. N NAT (Network Address Translation) - translation of an Internet Protocol address (IP address) used within one network to a different IP address known within another network. One network is designated the inside network, the other is the outside. network - A configuration of data processing and/or telecommunication devices and software connected for information exchange. network address - An identifier for a node, station, or unit of equipment in a network. network domain - a set of workstations and servers that share a security account manager database and can be administered as a group. A user with an account in a particular network domain can log onto and access his or her account from any system in the domain. network mask - also known as the subnet mask. network server - networking software that responds to I/O or computes requests from a client machine. Windows NT network servers can be implemented either as server processes or as drivers. O offhook - refers to the phone when the receiver is not resting in the base. One Number Access - a feature of MAXCS that allows users to create a list of phone numbers that the system can use to track users and connect them with an incoming call if they are not at their extension desk. onhook - the term used to describe a telephone in the idle state or with the receiver still resting in the base.
44 IP 720 User Manual P physical extension - is associated with a physical port and device. An extension is created, by default, as a physical extension (as opposed to a virtual or workgroup extension) unless there are no more physical ports available. ping (Packet InterNet Groper) - a program used to test whether a particular network destination on the Internet is online by repeatedly bouncing a signal off a specified address. port - a communication channel through which a client process communicates with a protected subsystem. protocol - A set of rules and conventions by which two computers pass messages across a network medium. Networking software generally implements multiple levels of protocols layered one on top of the other. Q queue - a collection of calls waiting to be served. Queued calls in MAXCS are handled on a first-in, first-out basis. R RAS - Remote Access Service. RJ-11 - The common telephone jack. Usually wired with four wires, the red and green signify the tip and ring circuits. RJ-45 - A jack for data cables. Usually wired with eight wires. router - protocol-dependent device that connects subnetworks together. S server - any computer whose function in a network is to provide user access to files, printing, communication, and other services. static IP address - a permanent IP address that is assigned to a node in a TCP/IP network. subnet mask - the method used for splitting IP networks into a series of subgroups, or subnets. The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets. System Speed Dialing - this feature allows the user to access a list of commonly called phone numbers entered into the system by the administrator. The user presses the SpeedDial button on the phone, selects a number from the list, and then dials by pressing the Enter button.
Glossary IP 720 User Manual 45 T TCP/IP - Transmission Control Protocol/Internet Protocol. A full set of protocols used on the Internet. TDM - Time Division Multiplexing. TFTP (Trivial File Transfer Protocol) - a version of the TCP/IP FTP protocol that has no directory or password capability. transfer - this feature redirects a call to another extension, the AltiGen Voice Mail System , or operator. U UDP (User Datagram Protocol) - a communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that uses the Internet Protocol. URL (Uniform Resource Locator) - the address that defines the route to a file on the web or any other Internet facility. user(s) - the person or persons accessing the features and functions of the MAXCS product. V virtual extension - an extension not associated with a physical port that allows for guest access to the AltiGen Voice Mail System features and telephone sharing environments. Users of a virtual extension have to log in before accessing the system features assigned to it. VoIP - voice over Internet Protocol (IP). The technology used to transmit voice conversations over a data network using the Internet Protocol. W workgroup - telephones arranged in groups within a particular organizational function (for example, marketing, sales, service, etc.). Each workgroup is assigned a pilot number. When the pilot number is dialed, the system scans the list of extensions comprising the workgroup and connects the call to the first available idle extension number. If no extensions are available, the call is placed in that workgroup’s queue. workgroup pilot number - an extension designated to a workgroup that is not associated with a physical port and may consist of up to 64 members. When the pilot number is dialed, the call is distributed to the workgroup members.
IP720 User Manual 47 Index A activating IP phone extension 14 Activity button 7, 23 assigning a local IP address 20 a TFTP server 20 audio standards 35 auto answer 7 device 8 ring 8 B BLF, configuring 8 Boot Download 18 Busy Lamp Field, configuring 8 C call control protocols 35 Call Log button 5, 8 Call Record button, using 9 call record, configuring 9 Conference button, using 9 configuring from IP phone menu 17 IP settings 20 D DHCP, enabling/disabling 19 dial pad 5 dialing IP number 33 dimensions, IP 720 phone 36 display workgroup status 9 distinctive ring options 22 E E911 Location ID 19 emergency gateway, setting 19 emergency number, setting 18 Enter button 5 extension activating IP phone 14 number, setting 17 password, setting 17 F features, list of 25 firmware, updating 21 firmware, upgrading 18 Flash button 5 G gateway, setting IP address 19 Greeting button 9 H hardware components 7 headset port support 36 Headset button, using 10 Hold button, using 10 I Intercom button 10 IP 720 phone functions, list of 25 hardware components 7 illustration 3, 6 overview 3 registering 19 specifications 35 IP address assigning a local 20 inputting in LCD 20 IP number, dialing 33 IP settings, configuring 20 K keys, feature 35
48 IP720 User Manual L LAN ports 35 LCD messages, explained 38, 39, 40 LCD screen 4, 25, 35 LED, in buttons 35 line park, configuring 10 local address, setting 19 M MAX Communication Server, setting IP address 18 memory, IP 720 phone 35 Menu button 4 Message Waiting light 4 Mute button 10 N navigation buttons 5 network mask, setting 19 protocols 35 settings, configuring from phone 19 P password, setting extension 17 periods, inputting in LCD 20 phone operation 26 power, IP 720 phone 36 R Redial button 11 registering IP phone 19 rejecting calls 29 Release button 5, 11 ring tones, setting 11, 21 S service, getting vi setting up IP 720 locally 13 setup, IP 720 13 Speaker button 11 specifications 35 SpeedDial button 5 system settings, configuring from phone 18 T TFTP server assigning 20 setting IP address 18 time offset, setting 18 Transfer button 11 troubleshooting 36 U updating phone firmware 21 using the phone 25 V version information 19 Voice Mail button 11 W warranty v how to get service vi workgroup queue status, configuring display 9 workgroup queue status, displaying 22