AltiGen comm AltiGen IP Phone IP705 User Manual

IP 705 Manual  33
Appendix A
Specifications
Network 
Protocols•H.323, SIP, RTP, RTCP, TFTP, TCP, UDP, DHCP, DNS, ARP, 
ICMP, Telnet
Call Control 
Protocols•SIP
Audio 
Standards
•Codec: ITU G.711 (PCM), two low bit rate (G.723.1 and G.729A 
/ G.729AB)
•This phone does not support G.722 or G.711 A-Law. 
•Acoustic Echo cancellation supporting high-quality 
speakerphone
Keypad 
Features & 
Handset
•12 standard dialing keys: 0-9, *, #
•11 Feature keys: Redial, Call Log, Hang-up/Release, Hold, Mute, 
Flash,...

Troubleshooting
34 IP 705 Manual
Troubleshooting
The following table provides help for the most common problems an end 
user may encounter. For IP 705 phone questions or problems not listed 
here, contact your AltiGen dealer.
Headset
•Headset RJ-9 port
Important: Contact AltiGen for the most current list of certified 
headsets.
The pin outlet for headset support is:
Pin 1 (Tx-), Pin 2 (Rx1), Pin 3 (Rx2), Pin 4 (Tx+)
Note:If using Plantronics H91N or H101N headsets, a separate 
Plantronics cable should be...

Appendix A
IP 705 Manual  35
IP phone registered then 
goes back to Basic mode•Check network connectivity by pinging from 
AltiServ to the IP phone.
•Check if IP Phone Service is running.
•Check if there is a duplicate IP address by 
unplugging the Ethernet cable on the IP phone, then 
pinging the IP 705 phone’s IP address.
•Ask the system administrator to check the 
extension’s IP address in AltiWare Administrator to 
find out if another user is trying to log in using the 
same extension number.
•Use...

LCD Messages
36 IP 705 Manual
LCD Messages
Local Menu Configuration Messages
The following messages may be displayed in the LCD when accessing the 
IP 705 phone’s menu:
Register failed•Check to make sure the extension number and 
extension password are set up properly and that the 
system administrator enabled the IP extension.
•System administrator should make sure the IP Phone 
Service is started in AltiWare.
•If an analog phone or other IP phone is already 
logged on to the same extension, rebooting...

Appendix A
IP 705 Manual  37
IP Phone Running Messages
The following messages may be displayed in the LCD when running the  
IP 705:
MessageDefinition
AW UNREACHABLE!Failed to connect to the AltiGen phone server. The user 
is trying to register the IP phone with an invalid IP 
phone’s IP address or the AltiGen Phone Servers IP 
address is invalid.
Or, the network connection is lost in offhook or connect 
state.
Refer to “AltiWare is unreachable” section of 
“Troubleshooting” on page 34. 
Basic-IdleIP...

LCD Messages
38 IP 705 Manual
IP Phone Boot Messages
The following messages may be displayed in the LCD when booting the  
IP 705:
REGISTERING...User entered #27 to manually register the IP extension.
REMOVE OLD EXT.When #27 is entered, the extension/password 
configuration in the IP phone is removed.
WRONG PASSWORD!Registration failed because of invalid extension 
password.
MessageDefinition
Boot DoneThe phone successfully booted.
CHECK FWChecking firmware.
CHECK MEMORYChecking memory.
INIT...

IP 705 Manual  39
Glossary
A 
ASCII - American Standard Code for Information Interchange.
B
Boot - to cause the computer to start executing instructions.
BPS - Bits Per Second. The number of bits transmitted per second.
C
configure - to determine and assign the equipment cabinet or chassis contents and 
location of each card, as well as software parameters.
D 
DHCP (Dynamic Host Configuration Protocol) - a protocol that lets network 
administrators manage centrally and automate the assignment of Internet...

40 IP 705 Manual
E
extension number - an arbitrary number of two to five digits that matches a station 
to a particular user.
F
Firewall - a set of related programs, located at a network gateway server, that 
protects the resources of a network from users of other networks.
FLASH - a sudden brief signal. Activated by pressing the Flash button, or by a 
quick press and release of the receiver button (switch hook).
FXS - Foreign Exchange Subscriber. An analog interface for direct connection of a 
telephone...

Glossary
IP 705 Manual  41
L
Local address - an address used in a peripheral node or station in place of a network 
address and transformed to or from a network address for delivery purposes.
Logoff - the procedure by which a user disconnects from a program or session.
Logon - the procedure by which a user begins a program or terminal session and 
gains access to the AltiServ or Quantum system.
M
MHz - Megahertz.
ms - millisecond.
N
NAT (Network Address Translation) - translation of an Internet Protocol...

42 IP 705 Manual
P
physical extension - is associated with a physical port and device. An extension is 
created, by default, as a physical extension (as opposed to a virtual or workgroup 
extension) unless there are no more physical ports available.
ping (Packet InterNet Groper) - a program used to test whether a particular 
network destination on the Internet is online by repeatedly bouncing a signal off a 
specified address.
port - a communication channel through which a client process communicates...