AltiGen comm AltiGen IP Phone IP705 User Manual

							IP 705 Phone™
User Manual
October 2014 
						

							WARNING!
Toll fraud is committed when individuals unlawfully gain access to 
customer telecommunication systems. This is a criminal offense. 
Currently, we do not know of any telecommunications system that is 
immune to this type of criminal activity. AltiGen Communications, Inc., 
will not accept liability for any damages, including long distance charges, 
which result from unauthorized and/or unlawful use. Although AltiGen 
Communications, Inc.,  has designed security features into its products, it 
is your sole responsibility to use the security features and to establish 
security practices within your company, including training, security 
awareness, and call auditing.
NOTICE
While every effort has been made to ensure accuracy, AltiGen 
Communications, Inc., will not be liable for technical or editorial errors or 
omissions contained within the documentation. The information contained 
in this documentation is subject to change without notice.
This documentation may be used only in accordance with the terms of the 
AltiGen Communications, Inc., License Agreement.
AltiGen Communications, Inc. 
410 East Plumeria Dr. 
San Jose, CA 95134 
Telephone:    888-AltiGen (258-4436) 
Fax:               408-597-9020 
E-mail:          [email protected] 
Web site:       www.altigen.com
TRADEMARKS
MAX Communication Server, MaxAdministrator, MaxCommunicator, 
MaxAgent, MaxSupervisor, MaxInSight, MaxOutlook, MaxCall, 
Enterprise Manager, AltiServ, AltiLink, AltiConsole, VRPlayer, 
Zoomerang, IPTalk, Alti-Mobile Extension, InTouch Dialer, AltiReport, 
and SuperQ are trademarks or registered trademarks of AltiGen 
Communications, Inc.
All other brand names mentioned are trademarks or registered trademarks 
of their respective manufacturers.
Copyright © AltiGen Communications, Inc., 2014. All rights reserved. 
						

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Contents
Contents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  i
Warranty  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
CHAPTER 1
The IP 705 Phone   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Hardware Items in the Package  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Supported Telephony Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
American Disabilities Act (ADA) Compliance  . . . . . . . . . . . . . . . 11
CHAPTER 2
Setting Up the IP 705 Phone   . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Phone Startup Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
To Use IP 705 in Power over Ethernet Mode   . . . . . . . . . . . . . . . . 15
To Remove the PoE Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Miscellaneous Operation Notes  . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
CHAPTER 3
Configuring the IP 705 Phone  . . . . . . . . . . . . . . . . . . . . . . . . 17
Phone Settings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
System Settings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Network Settings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Registration from the Phone’s Menu  . . . . . . . . . . . . . . . . . . . . . . . 20
Configuring IP Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Assigning a Local IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Assigning a TFTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Updating Phone Firmware  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring NAT  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting Ring Tones  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Distinctive Ringing Support   . . . . . . . . . . . . . . . . . . . . . . . . . 23 
						

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Workgroup Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23
CHAPTER 4
User Guide  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
The LCD Screen   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
Basic Phone Operation   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Appendix A   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33
Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34
LCD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
Local Menu Configuration Messages  . . . . . . . . . . . . . . . . . . . .  36
IP Phone Running Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
IP Phone Boot Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Glossary  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 
						

							IP 705 Manual iii
NOTE 
This equipment has been tested and found to comply with the limits for a 
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits 
are designed to provide reasonable protection against harmful interference 
in a residential installation. This equipment generates, uses and can radiate 
radio frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications. 
However, there is no guarantee that interference will not occur in a 
particular installation. If this equipment does cause harmful interference to 
radio or television reception, which can be determined by turning the 
equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to 
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible 
for compliance could void the user’s authority to operate the equipment. 
						

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							 IP 705 Manual  v
Warranty
What The Warranty Covers
AltiGen Communications warrants its hardware products to be free from defects in 
material and workmanship during the warranty period. If a product proves to be 
defective in material or workmanship during the warranty period, AltiGen 
Communications will, at its sole option, repair, refund or replace the product with a 
like product.
How Long the Warranty Is Effective
All AltiGen Communications products are warranted for one (1) year for all parts 
from the date of the first end user purchase.
Whom the Warranty Protects
This warranty is valid only for the first end user purchaser.
What the Warranty Does Not Cover
1. Any product on which the serial number has been defaced, modified or 
removed.
2. Damage, deterioration or malfunction resulting from:
a) Accident, misuse, neglect, fire, water, lightning, or other acts of nature, 
unauthorized product modification, or failure to follow instructions 
supplied with the product.
b) Repair or attempted repair by anyone not authorized by AltiGen 
Communications.
c) Any damage of the product due to shipment.
d) Removal or installation of the product.
e) Causes external to the product, such as electric power fluctuations or 
failure.
f) Use of supplies or parts not meeting AltiGen Communications’ 
specifications.
g) Normal wear and tear.
h) Any other cause which does not relate to a product defect.
3. Shipping, installation, set-up and removal service charges. 
						

							vi IP 705 Manual
How to Obtain Service
End user customers should contact your Authorized AltiGen Dealer for service. 
Authorized AltiGen Dealers must follow the steps below for service:
1. Take or ship the product (shipment prepaid) to your AltiGen distributor or to 
AltiGen Communications, Inc.
All materials being returned to AltiGen must have an associated RMA 
number. RMA numbers are issued by AltiGen Customer Service and can be 
obtained by calling 1-888-ALTIGEN (258-4436) or submit an online RMA 
request via the AltiGen Partner Resource Center, at https://
dealer.altigen.com. AltiGen reserves the right to refuse return of any material 
that does not have an RMA number. The RMA number should be clearly 
marked on the outside of the box in which the material is being returned. For 
example:
Attn.: RMA # 123 
AltiGen Communications, Inc. 
410 East Plumeria Drive 
San Jose, CA 95134
Upon authorization of return, AltiGen will decide whether the 
malfunctioning product will be repaired or replaced.
2. To obtain warranty service, you will be required to provide:
a) The date and proof of purchase
b) Serial number of the product 
c) Your name and company name
d) Your shipping address
e) A description of the problem
3. For additional information contact your AltiGen Dealer or AltiGen 
Communications, Inc.
Effect of State Law
This warranty gives you specific legal rights, and you may also have other rights 
which vary from state to state. Some states do not allow limitations on implied 
warranties and/or do not allow the exclusion of incidental or consequential 
damages, so the above limitations and exclusions may not apply to you.
Sales Outside the U.S.A.
For AltiGen Communications products sold outside of the U.S.A., contact your 
AltiGen Communications dealer for warranty information and services. 
						

							IP 705 Manual  1
About This Manual
This manual describes how to get the Alti-IP 705 phone up and running on 
a voice over IP (VoIP) network.
It provides information about how to set up, connect cables to, and 
configure an IP 705 phone. It also provides information on how to 
configure the network and IP settings. 
How to use the phone is described in Chapter 4.
Related Documentation
•IP 705 Quick Reference Card covers basic end user phone features, 
configuration from the IP phone, and AltiServ feature codes.
• The AltiWare Administration Manual provides detailed information 
on configuring AltiGen IP phones in AltiWare Administrator. 
						

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