AltiGen comm AltiGen IP Phone IP705 User Manual
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IP 705 Manual 3 CHAPTER 1 The IP 705 Phone The AltiGen IP 705 phone is a business telephone that provides voice communication over an IP network. The IP 705 provides functionality similar to traditional business phones, including automatic redial, on-hook dialing, hands-free operation, 5 programmable keys, LCD display and headset port support. The main components of the phone are illustrated in the figures below and described in the table that follows each figure. Figure 1. IP 705 Phone, Top View 1 15 1617 2 3 4 5 - 14
4 IP 705 Manual 1LCD ScreenDisplays features such as time, extension number, caller ID, call waiting, line/call status and call duration. Displays the phone’s menu. 2Program- mable Keys* 1-55 programmable keys can be configured by the system administrator in AltiWare Administrator as a Busy Lamp Field (BLF) key, an AltiServ Feature Code key, an Admin Defined # key, an EXT Speed Dial key, a Line Park key, a Call Record key, a User Defined # key, or a Headset key. 3Navigation buttons/buttons let you scroll through text on the LCD screen. button selects a menu item or setting. button returns to previous configuration menu or deletes the last digit input. 4 Enter Confirms selections made in the LCD, including settings. 5 Voice Mail*Lights when a message is waiting. Enters voice mail when pressed. 6 Conference*Initiates a conference call, indicated by the button’s blinking light. 7Hold*Places a call on hold, indicated by the button’s blinking light. 8 Mute Engages or disengages mute function. 9 Speaker Enables or disables speaker. 10 ReleaseReleases a call, exits from the menu, releases phone from an active state, rejects an incoming call. 11 Redial* Redials up to last 16 calls and up to 32 digits. 12 Call Log*Displays the caller IDs of up to 99 incoming calls. Dials selected number. 13 Flash* For system feature codes that need a flash to complete. 14 Transfer* Transfers a call.
The IP 705 Phone IP 705 Manual 5 Note:* Indicates a normal operating mode key feature, which is avail- able only after registering the IP 705 with the phone server and logged in as an extension. Figure 2. IP 705 Phone, Back View 15 Volume Adjusts volume of ringer, speaker, handset and headset. 16 Dial PadFunctions like a dial pad on a traditional telephone and is also used for inputting some settings that are accessed through the phone’s menu. 17 Menu Displays the phone’s menu in the LCD screen. 1 LAN Port Connects to network (10/100 Base T) 2 PC Access Port Connects to a PC (10/100 Base T) 3 DC/PoE Switch Switches between DC power and power over Ethernet 4 DC Port Connects to power outlet 5Power Cable RestraintSecures the power cable, preventing it from accidentally being pulled out
6 IP 705 Manual Figure 3. IP 705 Phone, Left View 1 Headset port Connects to an RJ-9 headset 2 Handset RJ-9 Port Connects to a handset 12 512 3 4
The IP 705 Phone IP 705 Manual 7 Figure 4. IP 705 Phone, Bottom View Hardware Items in the Package The following hardware items are included in this package: • IP 705 set and stand • Handset • Handset cord • AC adapter (Input: 100-240V; Output: DC 5V, 2A) • Power cord • Network cable Optional item can be purchased separately: • Power over Ethernet (PoE) module 1PoE Module Cover Covers the optional Power over Ethernet Module 2 Slots for the phone stand Two slots to insert the phone stand 1 2
8 IP 705 Manual Supported Telephony Features The IP 705 provides a broad range of call handling and dialing features directly on the phone and through the AltiWare system. The following table lists the supported features, a brief description of each, and configuration and use notes where applicable. FeatureDescriptionNotes Auto AnswerWhen a call comes in, the IP phone will ring for a specified number of seconds, connect the call, and automatically answer through the speaker or headset. •During ringing, the user can manually pick up the call from headset, handset or speaker. Auto Answer RingWhen Auto Answer is set to Yes, specifies how many seconds the IP phone should ring before the call is automatically answered (1-20 seconds). Auto Answer Dev [device]When Auto Answer is set to Yes, specifies whether the call should be automatically answered through the speaker or headset. Busy Lamp Field (BLF)Associates a programma- ble key with an extension that can be automatically dialed when selected; the key’s light indicates that the extension is busy and blinks when ringing. The BLF ring tone is played only when the phone is in idle state. It is stopped when the destina- tion phone stops ringing or the local phone exits idle state. When multiple BLF extensions ring simultaneously, the IP phone will play the first BLF extension ringer and beep tones and ignore other BLF extensions. •Must be configured by the system administrator. •The BLF feature can be assigned only to internal extension numbers, not outside numbers. •The feature is not available in BASIC mode.
The IP 705 Phone IP 705 Manual 9 Call LogShows the history of incoming calls, up to 99. •Pressing the Enter button will dial the number displayed. If 20 seconds pass without any input, the phone exits the Call Log. Call RecordAllows a programmable key to be used for on- demand recording. •Must be enabled by the system administrator. •User presses the key to start recording, presses the key again to stop recording. There is no pause function. When the call is recording, the light is on. •Recorded conversations can then be played back through voice mail or accessed at a centralized location. Conference buttonInitiates a conference and adds in other parties one at a time. •Single Call Waiting, Multiple Call Waiting or Live Call Waiting must be enabled for the extension by the system administrator or in AltiView/ AltiAgent in order to add incoming calls to a conference. •The user who initiates the conference call can select another conference member’s call and drop it from the conference by disconnecting the call. The feature is unavailable to all other conference members, even when the conference initiator hangs up. Workgroup StatusDisplays the workgroup status in the LCD when you press the Down arrow. •The system administrator must have configured workgroup status display for your phone. Flash buttonSignals PBX that special instructions will follow. Headset The system administrator can configure a key as a Headset key. When pressed, the user will be able to activate the RJ-9 headset port. •This button is used as a hook switch for headset ports. FeatureDescriptionNotes
10 IP 705 Manual Hold buttonPlaces an active call on hold. •When Multiple Call Waiting is enabled at the extension, the user can put multiple incoming calls on hold and retrieve using the phone’s /buttons and Enter button. •Pressing Hold while onhook will retrieve the last hold call. •Supports up to 9 hold calls. Line ParkA parked call line appearance can be assigned as a programmable Line Park key by the administrator. When connected to a caller, the call can be parked by pressing the Line Park key. If a call is parked at a Line Park line, the button’s light is on. The call can be picked up by pressing the Line Park key. •When configured by the administrator, the IP phone can play an audible beep or one of several different ring tones when a call is parked. •When configured by the administrator, an alternate way to pick up a parked call is to use #51 if Line Park is not assigned to a programmable key. •The Line Park key’s light will be lit and turns off when the parked call is picked up, the caller hangs up, or the call is routed to IVR/ Auto Attendant. Mute buttonWhile on a call, mutes conversation. Program KeysLets you associate a programmable key with a speed dial number or feature code directly from the IP phone. •If the system administrator has allowed it, you can associate certain programmable keys with a speed dial number or feature code from the IP phone menu. Redial buttonRedials a selected number from the last16 numbers dialed. •Pressing Enter dials the number displayed. •Redials up to 32 digits. •When a new call comes in, the phone will exit this menu and go to ring state. If in this menu for longer than 20 seconds without any input, the phone exits this menu. FeatureDescriptionNotes
The IP 705 Phone IP 705 Manual 11 American Disabilities Act (ADA) Compliance The hearing aid-compatible handset on the IP 705 phone is equipped with a magnetic coupler, which meets the ADA HAC requirements. The dialing pad also complies with ADA standards. Release buttonReleases a call from the connected state. Deletes characters entered on the LCD. While onhook, releases the phone from an active state. Rejects an incoming call.When you press the Release button to reject an incoming call, the ringing will stop and the call will follow the extensions Ring No Answer (RNA) handling rules. Ring TonesYou can select from one of several ring tones. •Custom ring tones are not supported. Speaker buttonEnables use of speaker phone. Transfer buttonTransfers an active call to another number. •This button cannot be used to “flash” after being used to transfer a call. To reconnect to a call after using the Transfer button, use thebutton or the Flash button. Voice Mail buttonEnables access to voice messages. •The VM count that appears in the LCD reflects new messages (previously heard messages are not included). FeatureDescriptionNotes