AltiGen comm AltiGen IP Phone IP705 User Manual

Configuring the IP 705 PhoneIP 705 Manual  23
4. Reboot the phone by pressing 
* * 3 and the Enter but
 ton.
Note: Custo
 m ring tones are not supported.
Distinctive Ringing Support
If the Distinctive Ring  options are enabled by th e system administrator, 
you may have three different ring cadences that distinguish the types of 
calls:
• Internal call = 1 ring
• External call = 2 rings
• Operator call = 3 rings
Workgroup Status Display
The AltiGen IP phone can be enabled to display workgroup status....

24     IP 705 Manual   When a call rings the agent or the when the agent is making an outgoing 
call, the second line of the LCD is changed to Caller ID or dialed digits 
display, and the first line stays the same. However, when more than one call 
is outstanding, the first line shows the Call n/n display.
If the agent is a member of multiple workgroups, you can use / to view the 
queue status of all workgroups the agent belongs to.
This feature can be enabled or disabled through the Display Workgroup...

IP 705 Manual 25
CHAPTER 4 
User Guide
The LCD Screen
In normal operating mode, the phone’s LCD screen displays the time and 
the extension number on the first line:
Other messages you may see:
MISSED xx - Number of calls missed.
xxVM - Indicates the number of new voice messages. Appears in place of 
the extension number when there are voice messages.
If an activity code has been set on the phone, that code is displayed in place 
of the extension number or voice mail count. Examples of activity codes...

26     IP 705 Manual 
•DND - do not disturb
•FWD - forwarding
The area is blank if the agent is in any other state.
When a call rings the agent or when the agent is making an outgoing call, 
the second line of the LCD is changed to Caller ID or dialed digits display, 
and the first line stays the same. However, when more than one call is 
outstanding, the first line shows the Call n/n display.
Basic Phone Operation
* Indicates a normal operating mode phone feature, which is available only after...

User Guide
IP 705 Manual 27
Conference*To initiate a conference during a call:
1) Press the Conference button (this automatically selects a 
new line and places the other party on hold).
2) Enter the target telephone number.
3) When the call connects, press the Conference button again 
OR the button to cancel the conference and return to the 
original party.
The number of parties allowed in a conference call depends on 
the AltiServ system. In general, up to 6 parties are allowed.
To conference an...

28     IP 705 Manual 
Handset/
Headset/
SpeakerTo switch between handset, headset and speaker, the user can 
go offhook, or press the appropriate programmable key if it is 
configured for headset or press the Speaker button. 
Hold*During a call:
1) Press the Hold button to put the current call on hold and 
make a new call.
To retrieve a single call on hold:
1) Press the Hold button.
To retrieve multiple calls on hold:
1) Use / to select a hold call to be retrieved.
2) Press the Enter button.
OR
1)...

User Guide
IP 705 Manual 29
ReleaseFor a connected call:
•Press the Release button to hang up the call.
While in a menu:
•Press the Release button to exit the menu.
For an incoming call:
•Press the Release button to reject the incoming call.
Restore 
Default 
Settings1) Press the Menu button.
2) Press * * 2, then the Enter button.
Ring Tones1) Press the Menu button.
2) Select PHONE SETTING, and scroll to RING TONES.
3) Select a ring tone and press the Enter button.
Program-
mable Key* 
•N/A
•BLF
•Feature...

30     IP 705 Manual 
* * Feature Codes
* * 2 . . . . . . . . . . . . . . . . . . . . . . . . . . .  Restore default settings (when user is in the 
Configuration Menu)
* * 3 . . . . . . . . . . . . . . . . . . . . . . . . . . .  Reboot
AltiServ Feature Codes
## . . . . . . . . . . . . . . . . . . . . . . .  Log in to voice mail at your own station###  . . . . . . . . . . . . . . . . .  Log in to voice mail at another station
AltiGen Voice Mail System Quick Features#11  . . . . . . . . . . . . . . . . . ....

User Guide
IP 705 Manual 31
#35. . . . . . . . . . . . . . . . . . . . . . . . . . . . Virtual Log In (Station Privilege Override)#69. . . . . . . . . . . . . . . . . . . . . . . . . . . . Dial Last Caller#77. . . . . . . . . . . . . . . . . . . . . . . . . . . . Station Speed Dial#88. . . . . . . . . . . . . . . . . . . . . . . . . . . . System Speed Dial#99. . . . . . . . . . . . . . . . . . . . . . . . . . . . Last Number Redial#93 . . . . . . . . . . . . . . . . . . . . . . . Intercom Call 2...

32     IP 705 Manual  If the IP 705 is configured for a public IP address, you can call other public 
IP address devices. If the IP 705 is configured for a private IP address, you 
can call other private IP address devices that you can “see” or that are on 
your subnet.