Aleratec DVD CD RoboRacer SA Stand Alone 100 Disc Capacity Duplicator User Guide

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Troubleshooting
SymptomCorrective Action
Buttons do not function 
when pressed.  A momentary pause may occur while scrolling 
• 
through menu options, as certain functions 
require a refresh of the source disc’s details.
The duplicator still may be busy with the last 
• 
task. Check the display for messages that indicate 
an operation in progress.
Button mechanism may be malfunctioning. 
• 
Switch the power off, wait 10 seconds, and then 
power on again to check for any improvement.
No...

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56
Technical Support
After reading this User Guide, if you need additional assistance with th\
is 
product, please contact Aleratec Technical Support. Our technical staff will 
be happy to assist you, but they may need your help to better assist you\
. 
Calling Aleratec Technical Support without all the necessary information 
can be both time consuming and frustrating. Therefore, please try to have 
the following information ready before calling:
Serial Number - the serial number is...

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Service and Support
 Aleratec, Inc., Limited Warranty
This Limited Warranty covers defects encountered in the course of 
normal use of this product and does not apply to damage from improper 
use, abuse, accidents, unauthorized service, or inadequate packaging 
when shipping the product to Aleratec, Inc.
Aleratec, Inc. provides the following limited warranty for this product \
only if the product was originally purchased for use, not re-sale, from \
Aleratec, Inc., an Aleratec, Inc....

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58
Service and Support
Please Note:
This Warranty is valid only within the United States and Puerto Rico, 
and applies only to products that are new and unopened on the date 
of purchase. For areas outside the United States and Puerto Rico, 
contact the authorized dealer from whom you purchased this product to 
determine which warranty, if any, applies.
THIS LIMITED WARRANTY CONSTITUTES YOUR SOLE AND 
EXCLUSIVE REMEDY, AND THE SOLE AND EXCLUSIVE 
LIABILITY OF ALERATEC, INC., AND IS IN...

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Service and Support
To Obtain Warranty Service:
You must ship your subsystem to the authorized dealer where your 
subsystem was purchased within the one year warranty period and 
no later than thirty days after discovery of claimed defect, whichever 
occurs first. In either case, you must provide proof of original purchase 
before any warranty service can be performed. Products and parts 
provided as a result of warranty service may be other than new but 
will be in good working order...

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Technical Support FAX Back Form
Aleratec, Inc.
Technical Support Fax Back Form
Please record the following information to help expedite any warranty cl\
aim:
Model No.:  _____________ Serial No.:  ____________________________
Date Purchased   ________________________________________________
Place of Purchase:  ______________________________________________
To:	 Technical	Support	Group	FAX:	1-818-678-0483
FROM:  _____________________ FAX:  ____________________________
E-MAIL...

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Notes: 

Document Number: 9399067_ENG_Rev. A  Copyright © 2010
Specifications subject to change without notice. 
 
Aleratec, Inc.
9851 Owensmouth Avenue
Chatsworth, CA 91311 U.S.A.
www.aleratec.com